The Intruder

Story written by Rick Archer
September 2008

This is the story about the lady who refused to leave.  I do not know her name.  We called her Marilyn Monroe due to her obvious good looks. I suppose that's as good a name as any.

Marilyn was not part of our group.  Nevertheless she felt entitled to join us whenever she saw fit.  Marilyn not only crashed our private cocktail party on the first night, she continued to join other activities time after time despite being asked not to.

Marilyn was not the first person to ever try to join our group without permission nor will she be the last.  But Marilyn distinguished herself from the pack by her continued presence at our activities despite being told in no uncertain terms that she was not welcome.

I have discussed the issue of "Party Crashing" before on many previous occasions. 

In our RULES section, there are 40 pages... repeat...
40 pages of articles and anecdotes related to people who have attempted crash the party over the years.

40 pages of stories and people like Marilyn still try to hitch a ride. 

So what good are all those stories?  Good question.

THE DEFINITION OF 'INTRUDER'

"A person who inappropriately forces one's way in, especially without invitation, fitness, or permission.

"A person who enters a place without permission."

"To come in rudely or inappropriately; enter as an improper or unwanted element."

"To force one's presence at an event where they are unwelcome"

 

Rick Archer's Note:  On Monday, January 12, 2009, the woman referred to in the story phoned Gary Richardson to say that he would be included in a lawsuit for his part in taking 'embarrassing pictures' of her during the cruise. 

Gary then relayed the message to me.  Since this woman had never contacted me directly or through surrogates, her call to Gary marked the first time I had ever heard of her dissatisfaction. 

I voluntarily took down the nine pictures five minutes after Gary's call.  The original pictures are no longer part of the story at the Plaintiff's request.

One more point to note is I have never once published this woman's name.  In fact, I only learned her name when she decided to sue me.


Marilyn - The Woman Who Would Not Leave

 

On Sunday night, the first night of our trip, heads turned as two attractive blonde women in white dresses graced our Cocktail Party with their presence.  The men's eyes bulged.  Where did these babes come from? 

Marla noticed them fairly quickly.  Actually, everyone in the room noticed them.  The men in our group flocked to the two women instantly.  Soon both women were on the floor dancing.

Finally the women left the floor.  This is when Marla attempted to give the two ladies their name tags.  The other woman was the spokesperson. She informed Marla they were not with our group, but were there at the invitation of one of the men in our group.  Marla frowned and then came to get me.

As the two women sat on the couch, I approached them.  I asked them if they were with our group.  The shorter lady said they were sort of with our group and repeated that one of the men in our group had invited them. 

I pointed out they had no right to be in this room.  No one had the authority to invite them to this party but me or my wife.

Then I said they were welcome to stay for the rest of the party.  But once the party was over, I did not want to see either of them at our dinner tables or at any of our ten group activities scheduled for the rest of the trip.  And that is where I left it.

I allowed the women to stay because I did not see any point in embarrassing them in front of any friends they might have in the room.  Nor did I wish to ruin the party with an ugly scene.  It was better that the women be allowed to leave quietly. 

It is important to note that one of the two women got the message.  After I spoke to her, I never saw her again on the trip.  But Marilyn clearly didn't get the message.  As the week continued, we couldn't get rid of her.

The sad thing is the two women were not in this room by accident.  Members of our own group can be thanked for their presence.  I did not appreciate the poor judgment that led to inviting these two women to our party.

But why would someone invite them there in the first place? 

Beauty does strange things to men.  It makes them go gaga and not think clearly.  The problem was we had at least 20 more women than men.  At the Cocktail Party, the women in our group wanted a chance to dance too.  Instead they were left sitting there twiddling their thumbs while these two outsiders in their low-cut dresses monopolized the attention of practically every available man in the room.  Imagine how our women would have felt if they discovered that Marilyn and friend didn't even belong here!  And what opinion would they have formed of the man who invited these women to be here?

After the Cocktail Party, later that same night Marilyn showed up at Alfred's for our After Hours Dance Party sponsored by Gary Richardson.  Mind you, there was a sign at the entrance that said "Private Party".  Marilyn had crossed the line.  Her presence in the room made it obvious that she had not listened. Perhaps she couldn't read either.

It wasn't until dinner two nights later that I found out that Marilyn had crashed the SSQQ After Hours dance party.  I was livid.  I had extended the courtesy to allow both women to remain at our cocktail party with their dignity intact.  But Marilyn obviously had ignored my warning.  Now what do I do?

By coincidence Joe Lachner left the table for a moment while we were discussing Marilyn's story at the dinner table.  Apparently Marilyn had made quite an impression that day at the hot tub and we wanted to know all the details.  When Joe returned, he reported overhearing a conversation outside the dining room where Marilyn was telling someone she intended to come dance with our group again that night. 

I decided this would be the night I would visit the Late Night Dancing and explore what part of No she couldn't understand.

When I got to Alfred's after midnight, there was no Marilyn to be seen.  It was pretty obvious that several men in our group were waiting for her because I saw them watching the door like hawks and even walk to door on repeated occasions to look out in hallway.  It appeared to me they were being stood up. 

Had someone warned Marilyn I was there?  Perhaps.  Or maybe she just found something else more interesting to do. Marilyn never appeared to lack for attention.

While I was there, I wondered how I was going to solve this problem.  It was fairly obvious the men in our group were part of the problem and definitely not willing to be a part of the solution either. That's when I noticed a row of five women sitting together on a couch opposite me.  Sad to say, they were waiting for a chance to dance because there were more women than men.  I decided to go have a talk with them.

I crossed the floor and pulled up a chair so I could address each lady in the group.  I explained that I had a problem and that I needed their help.  I said there was a woman who had been told to leave us alone, but kept showing up anyway.

All five of the women immediately knew whom I was referring to.  They were surprised to learn that Marilyn was not part of our group.  After all, Marilyn was practically a fixture at our events.

One woman exclaimed, "Of course I know who she is.  That woman has been out on the floor for every song for two nights in a row!  The men make fools of themselves.  They practically knock each other over lining up for the next dance!"

I replied, "Well, good, I am glad you know who I am talking about.  Now I have a favor to ask.  This woman is a major headache. She is the reason that you ladies have to sit while she dances with your men out on the floor.  Do me a favor and come get me the next time she makes an appearance in this room so I can escort her out of here."

The women all agreed they would be more than happy to help.  Now that the cat was out of the bag, the word of Marilyn's activities spread through the group like wildfire.  Soon every woman in our group was keenly aware of Marilyn's antics.  She was a hot topic indeed.

The following evening Marilyn got word that I wasn't at Alfred's and tried to enter the room.  To her surprise, she was immediately met by a reception committee formed by our women.  They told her in no uncertain terms to get lost. 

Unfazed, Marilyn entered the room anyway and walked over to fetch one of the men in our group.  She asked him what time he wanted to get together with her later.  Noticing that she was surrounded by the Get Lost Committee, he said to go outside and wait for him on the steps.  He would be right out.  That got Marilyn to leave the room.  Sure enough, she was spotted waiting on the steps in the hallway.  But the man in question decided to leave her there and go have 2 am pizza with the SSQQ group instead.  Interesting decision.  When was the last time Marilyn came in second to a slice of pizza?

The next day, a very curious thing happened.  Marilyn approached Gary Richardson and asked to speak with him privately.   Marilyn said she was astonished at how mean the people in our group were.  She said that all day long, people from our group had harassed her and treated her badly.

She was very surprised at this kind of reception.  She had expected to fit right in!  After all, didn't our people realize that she had the ability to light up a room whenever she entered? 

Now I suppose you think I am making this up.  I will simply say that Gary's story about his talk with Marilyn was heard by ten different people at our dinner table.

Next Marilyn informed Gary it was too late now.  Marilyn would never dream of joining this nasty group of people on any future cruises!  What a bunch of snobs!

Gary pointed out that her mistake was not signing up with our group in the first place.  To Gary's surprise, that's when Marilyn admitted she knew the "Rules" ahead of time about booking with the group.  Marilyn said that she had called Marla, but since Marla was out of town on our July cruise to Greece, there was no one there to help her.  She didn't want the cruise to sell out; what else could she do but sign up elsewhere? 

Somewhere in the conversation Marilyn changed her story.  According to Gary, when the subject came up again, Marilyn said she had actually spoken to Marla on the phone.  But since Marla had been very rude to her, she had decided not to give us her business (
for the record, Marla said she never spoke to this woman). 

This tall tale about Marla undermined the woman's credibility.  Unfortunately, Marilyn tends to fib a bit.  For example, she also told Gary that she and her girl friend never drank anything at our cocktail party.  Not that I care, but I can refute that.  I saw both women with drinks in their hands when I went to confront them.

Gary concluded the conversation by saying it would be better if Marilyn stayed away from the After Hours Dancing. Apparently Marilyn didn't listen to Gary either because later on she attempted to crash the party again. It appeared she was simply looking for someone.  However since the SSQQ Get Lost Committee was giving her the evil eye, she bounced off and moved on.

The following day we heard more bizarre news about Marilyn.  She and an SSQQ gentleman announced that they had just gotten married on board the ship.  I was extremely skeptical.  After all, this was the same man who had chosen pizza over this woman the night before.  Sure enough, it turned out to be some sort of wacko joke.

I had three minor skirmishes with Marilyn on Friday night.  Friday was the night we had our Group Picture taken down in the lobby.  To my surprise, I noticed Marilyn one level above watching our entire proceedings.  So I went upstairs to ask why she refused to leave us alone, but she dodged me.

Later on during dinner the same night, I excused myself when a ship photographer came to our table to take everyone's picture.  Personally, I hate having our dinner conversation interrupted by these rude photographers.  Leave us alone!  But as Marla pointed out to me, not everyone feels the same way I do.  So I left the table for a while rather than lose my temper.

Outside in the hall, to my surprise I ran across the Wedding Couple themselves standing there at the edge of the dining room watching people eat.  I had no idea what they were up to, but decided there was no reason to be uncivilized.

I politely congratulated them on their marriage and said I would like to take their wedding picture.  Just as I began to shoot, as you can see, Marilyn suddenly turned shy.  Now that's a first.

When I went back into the dining room, rather than go straight back to my chair, I made the rounds from table to table making announcements.  When I got back to my table, everyone was staring at me with the funniest looks on their faces.

They asked me why I didn't speak to the infamous Wedding Couple.  What?  I was perplexed.  I had no idea what they were talking about. 

Marla was the first one to figure it out.  She knows that I am blind in my left eye.  Apparently while I had been talking at one of the tables, the Wedding Couple had come up from my blind side.  Then they stood directly behind me for a good five minutes like a pair of ghosts.  Then they left.  Too weird.

I never even knew they were there.  Who knows what they wanted? 
In retrospect, it is likely one reason we couldn't get rid of Marilyn was because she had one of our men in her gun sights.  Obviously Marilyn got her man.  More power to her.

Parting Thoughts

So who was Marilyn and why was she so obsessed with our group?  Sorry, but I don't know anything about her.  And what was up with the Wedding Story?  You might be surprised to learn that Marilyn's eventual "husband" was not the person who originally invited her to the cocktail party. 

Marilyn was reported to have been seen in the arms of several different men during the course of the trip so she obviously had a wide choice of potential husbands. 

So why pick someone from our group?  Someone suggested that the Faux Wedding was perhaps Marilyn's odd way of putting the SSQQ group in its place...  "I'll show you.  Your women can be rude to me, but I can have any man I want."

The incident with Marilyn and Husband shadowing me at dinner does indicate she had a point to make.  Unfortunately I have no idea what it was.  Perhaps she will contact me and share.


For the record, Marilyn's intrusion marked the 8th incident of party crashing out of 14 trips.  But Marilyn is in a category of her own.  Marilyn distinguished herself as the only person in the history of our cruise trips to defy my request to leave us alone.

There was a couple on the 2006 New England Cruise that also crashed our activities.  Hope and Joe were not students, but rather outsiders.  They wanted to go on this trip because they had four close friends within our group.  They were told repeatedly that they needed to sign up with Marla, but apparently as "returning cruisers" they were able to obtain a significant price discount from the Royal Caribbean cruise line.  The money was more important. 

What made their story bizarre was when they decided to have their cake and eat it too.  Marla and I were stunned to discover they had gotten someone from Royal Caribbean to seat them at dinner with us!  Not only were they sitting with us, but they had even gotten our seating arrangement changed behind our backs!  Now that takes a lot of nerve. 

However, since Hope and Joe had friends in our group, out of respect for their friends, I chose not to confront them directly.  I did not want to risk an ugly encounter that would impact our group's morale.  Plus they pretty much knew they had crossed a line because they kept their distance.  I decided to leave them alone.  That said, I did write The Fascinating Story of Hope and Joe as part of the cruise recap.  If you are curious, it is a very entertaining account.

Marilyn therefore joins Hope and Joe as the only people to ever deliberately crash our group activities when told not to.  Even when Marilyn wasn't crashing our activities, she always seemed to be hanging around - at the hot tub, at the photo shoot, at our dining tables, or loitering in the hall outside of Alfred's.  You would think a woman this beautiful could find something else to amuse her, but she seemed a bit obsessed with us.  Maybe no one had ever told her to hit the road before.  That sort of thing sticks in your mind.

So what ever happened to Marilyn's sidekick?   Curiously, Marilyn's friend from the Cocktail Party on the first night gave us no further trouble at all.   I never saw her again nor heard any stories about her.  I showed my appreciation for her cooperation by deliberately omitting her picture or her name in the subsequent story.  I am only a jerk when it is called for.

I was disappointed in the man from our group who invited Marilyn to join us in the first place. That was none of his business.  Don't bring this headache into our house.  No one has the right to invite outside people to our private group activities without permission.  If he wanted to spend time with Marilyn and the other woman, it was a very large ship with plenty of alternate venues. 

On the other hand, frankly, I could not have been more proud of our women.  They solved the entire problem for me on the spot.  I think they were just as disgusted with this woman as I was.  Who did Marilyn think she was to have the nerve to keep showing up after being told she wasn't welcome?

I am fairly certain our women did not appreciate being forced to sit and watch while she monopolized our men.  There were 3,000 people on this trip, at least 1,200 of whom were men.  Why couldn't Marilyn go find some men somewhere else?  So these ladies decided they didn't need to come get me; they would handle things their own way.  Watching them close ranks was one of the highlights of my trip.  Their names will remain anonymous, but these ladies were my unsung heroes.

I imagine the incident with Marilyn will not be the last time I have to deal with intruders.  40 pages of stories is a pretty good indication this will always be a recurring headache.  Oops, make that 50 pages.

   


January 12, 2009 - Threatening Letter

ONE

On Monday, January 12, the woman referred to in the story phoned Gary Richardson to say that he would be included in a lawsuit for his part in taking 'embarrassing pictures' of her during the cruise.

Gary then relayed the message to me. Since this woman has never contacted me directly or through surrogates, this call to Gary marked the first time I had ever heard of her dissatisfaction. Without hesitation, I voluntarily took down the pictures five minutes after Gary's call.

I decided to leave the story up for a simple reason - I felt that I had told the truth.


TWO

On Thursday, January 15, I was sent a certified letter from an attorney threatening to sue me if I left the story up. Here is the attorney's letter:

"January 13, 2009

Richard Archer, I have been retained by Plaintiff to sue you.

She called on me after being informed of content placed on a website www.ssqq.com I have reviewed the photographs and content and have advised her that she has legal claims as a result of these publications. The likeness of the Plaintiff has been appropriated to promote a business venture and the Plaintiff has been damaged as a result.

In addition, the Plaintiff has been defamed. The website credits you with your contribution.

The above-referenced photographs of the Plaintiff were published through January 12, 2009. The written content of the publication continues to be published. This letter will serve as the Plaintiff's formal demand that all content in the website that is related to alleged activities on the cruise in question be removed within three (3) calendar days of the date of this letter."
 

THREE

The lawyer gave me three days to comply. After receiving the letter above, I removed the story on Friday, January 16th, 2009, at 1 pm, well within the deadline.

I took the story down for two reasons.

I took it down because our legal system allows people to file lawsuits at little risk to themselves. A good example would be the recent Victoria Osteen trial where she had to spend a small fortune defending herself against the airline stewardess who claimed that Mrs. Osteen had pushed her.

I also took the story down because I was asked to. I had been told the woman in question was now engaged to the SSQQ man that she met on the trip. I assumed at the time they would like to put this incident in the past so I did everything they asked me to do.

In addition I wrote an apology:

"I apologize to the woman in question for any problems my story has caused her and hope this settles the matter to her satisfaction."

When I removed the original story on Friday, I published the lawyer's letter (see above) in its place to explain why the story had been removed.

Shortly after that, the woman then called Gary on the phone and told him she wanted the lawyer's letter taken down as well. Working through her emissary Mr. Richardson - yes, the same man to whom she just sent a letter threatening to sue - our lady called Gary at 2:50 pm on Friday, January 16, to say she was uncomfortable to see that the lawyer's threatening letter sent to me had been posted on this spot.

According to Mr. Richardson, she said, "I guess I will meet with my attorney again soon to see if we can still sue."

So Mr. Richardson - who was included in the lawsuit along with my wife Marla - said he would pass along her message to me. I agreed to accede to her wishes.  So on Friday, January 16th, 2009, at 3 pm, upon this woman's request, I voluntarily removed the lawyer's threatening letter as well.

For the record, I have done the following:
1) Voluntarily removed the pictures on Monday, January 12th, 2009. I did so without being threatened.
2) Removed the story on Friday, January 16th, 2009, at 1 pm after receiving the certified mail letter from the attorney.
3) Removed the lawyer's letter as well on Friday, January 16th, 2009, at 3 pm after receiving the phone call from Mr. Richardson.
4) Voluntarily issued a public apology to the woman for the discomfort my story caused her.

As you can see, I did everything they asked me to do. And they sued me anyway.

First the woman intrudes on my party and now she sues me for having the nerve to complain about it.


March 30
, 2009 - The Lawsuit

On Monday, March 30, there was a knock on the door of my home.  When I answered the door,  I was served with a lawsuit.  Here is what it said.

“In December 2008, the Plaintiff was approached by an acquaintance who asked her how she felt about the Intruder story posted on the Internet about her.  When the Plaintiff replied that she was unaware of it, the acquaintance described the site - www.ssqq.com - as promoting Defendant Archer's business, a dance school, and the trips that he and his wife had organized for their dance school clients.  As part of promoting his business, Archer had written and posted a story about the Plaintiff being present on a cruise ship hosting one of his parties.

At her first opportunity, the Plaintiff accessed the website to see for herself what Archer had published about her.  She was stunned and sickened by what she saw.  Archer had written and published, via the Internet, a story and multiple photographs, claiming the Plaintiff had committed the crime of trespass on multiple occasions, and through these false statements, innuendo and implication, portraying her as a sexually promiscuous sociopath.

On the website, Archer included a picture of the Plaintiff kissing one man in the pool (her fiancé) and embracing another man (a long-time platonic friend) on the dance floor.  Archer described her wearing "low-cut dresses" and "monopolizing the attention of practically every man in the room."  He claimed that the Plaintiff "had made quite an impression… at the hot tub" and had "been seen in the arms of several men during the course of the trip."  Therein, Archer falsely attributes her with the quote: "I can have any man I want."

The publication communicates to the reader that the Plaintiff is mentally ill; a sociopath prepared to do anything to get what she wants, conspiring to ruin the trip for others, bragging about her sexual prowess, acting without remorse and displaying a brazen and cavalier attitude as to how it might affect others - classic indicators of Psychopathy.  The collective intent and effect of Archer's publication was to defame her by portraying her as a mentally ill, sexual deviant prone to breaking the law - and to use this salacious portrayal of the Plaintiff to build interest in his business by attracting visitors to his website.

Since first learning what Archer was doing to her, the Plaintiff has been contacted and approached by dozens of people that know her, inquiring as to what she had done to be portrayed in such a manner.   She has been referred to in public by strangers as "the Intruder", and then laughed at.
 

LIBEL AND LIBLE PER SE THROUGH IMPLICATION AND INNUENDO

The Plaintiff repeats each and every Paragraph of the facts as though fully set forth herein.

Defendant Archer published written statements and photographs that referred to the Plaintiff.  Archer published written statements that were defamatory and false that referred to the Plaintiff.  The statements and photographs were intentionally designed to defame the Plaintiff - to portray her through implication and innuendo - as a mentally ill, sexual deviant prone to breaking the law.  As a direct result, the Plaintiff suffered injury.

Archer's statements are libel per se under the common law definition.  Archer's statements injured the Plaintiff in her profession.  Archer's statements injured the Plaintiff in her occupation.  Archer injured the Plaintiff by publishing a statement that imputes sexual misconduct by the Plaintiff.

Due to the nature of Archer's acts, the Plaintiff's damages are presumed.  The Plaintiff suffers damages in an amount within the jurisdictional limits of this Court.  Plaintiff prays that she recover from Archer her presumed damages, statutory damages, general damages, special damages, nominal damages and/or punitive damages, reasonable attorney's fees, expenses, costs of court and all other relief, either general or special, at law or in equity, to which he may be justly entitled, in an amount to be determined by a jury at trial.
 

APPROPRIATION OF NAME OR LIKENESS

Plaintiff repeats each and every Paragraph of the facts as though fully set forth herein.

Defendant Archer appropriated the Plaintiff's image for the value associated with it.   Plaintiff has suffered injury as a result of Archer's appropriation.

Due to Archer's acts, the Plaintiff suffers damages in an amount within the jurisdictional limits of this Court.  Plaintiff prays that she recover from Archer her presumed damages, statutory damages, general damages, special damages, nominal damages and/or punitive damages, reasonable attorney's fees, expenses, costs of court and all other relief, either general or special, at law or in equity, to which he may be justly entitled, in an amount to be determined by a jury at trial.
 

JURY DEMAND

Plaintiff herby demands a jury trial on all issues that can be submitted to a jury.

PRAYER

Plaintiff prays that:

1.            Defendant be cited to appear and answer herein;

2.            Plaintiff be granted judgment against Defendant for her damages;

3.            Plaintiff be granted judgment against Defendant for post-judgment interest at the maximum legal rate;

4.            Plaintiff be granted judgment against Defendant for reasonable attorney's fee and costs of court.

5.            Plaintiff be granted such other and further relief, special or general, legal or equitable, as Plaintiff may show that he is justly entitled to receive.”


Why the Intruder Story was Written

Rick Archer
April 04, 2009

People ask me why I wrote the Intruder Story in the first place.  I wrote the story for one specific reason - on every trip we have people who wish to bypass my wife and book elsewhere, but still think they have the right to include themselves in our group activities.  According to Gary Richardson, this woman knew about our policy, but chose to disregard it.  I originally wrote the story to complain about the woman's lack of courtesy, nothing more.

The frequency with which this issue comes up on every trip is so alarming that I feel compelled to make sure our customers know just how upset this behavior makes me. My wife Marla works incredibly hard to put these trips together. To have someone book elsewhere, save $20 or so on some discount, cut Marla out of her commission and then have the nerve to intrude on our private group activities is equivalent to a modern-day slap in my wife's face.

In my opinion, that is exactly what this woman has done.  Plus the Intruder added insult to injury by having the nerve to sue us.

What kind of man would I be if I didn't stand up for my wife and say "
enough is enough"? 

I wrote this story so future customers will know I am serious when I say 'join the group or leave us alone'.   You cannot have your cake and eat it too.

HOW THE TRAVEL INDUSTRY TRIES TO BYPASS TRAVEL AGENTS

Over the past several years, the combination of the changing business practices of the cruise industry and the perpetual desire to save $20-$30 on the part of potential cruise customers has created an absolute nightmare for my wife Marla.

I will now review the problem again. Years ago, travel agents used to make a good living booking airline passage for their customers, taking a fee in the process. Somewhere along the line, the airline industry figured out a way to bypass the travel agents and save a buck.

Today the cruise industry is attempting a similar ploy. Once a customer takes a cruise, the cruise line has his or her email.  After the initial cruise, through the use of constant email bombardment, the cruise line begins to send a variety of email discounts directly to the customer regarding future sailings.

The cruise line hopes you will book directly through their web site. This allows the cruise line to bypass the travel agent and save a buck. This practice is legal.  It is also the American Way.

Meanwhile, travel agents like Marla get systematically undermined by this practice. 

Although the cruise lines think they are saving a dollar or two, in reality they may be shooting themselves in the foot.  The airlines are basically a glorified taxi service.  People would take plane trips whether a travel agent helped them or not. 

But the cruise trips are a different story.  Cruise trips are vacations.  People have a wide range of options where to put their money.  A major factor in many decisions is to go where their friends are going!   That is the unique draw of an SSQQ cruise. 

Thanks to people like Marla, huge groups are generated for cruise trips because many people enjoy the fun of vacationing with friends.  In 2008, Marla put 200 people on cruise trips.  Marla generated $200,000 in business for these people and look how she gets treated.

Do the cruise executives honestly believe their discounts will work anything that even remotely approaches Marla's Cruise Magic? 

They say you can save $200, but when all the smoke clears, these discounts save you $20 or $30.  Sure the price is important, but I doubt 200 people are going to line up for these trips simply based on these pie-in-the sky discounts.  More likely it was Marla's track record that puts so many people on these ships.  I doubt seriously the email discounts even begins to match Marla's Pied Piper genius at generating large groups. 

Unfortunately, the cruise industry's discount practice is very effective in sowing discord. 

Although Marla negotiates marvelous group discounts for our passengers on each and every cruise, the goobledy-gook in these discount offers confuses everyone. The Internet invites people to do a vast amount of comparison-shopping.  Unfortunately no one can even begin to understand the fine print or factor in the hidden costs these web sites don't bother mentioning.

It is the same thing as buying a car.  Have you ever noticed how difficult it is to compare the price of the same car at two different car dealerships?  At least in my experience, car dealerships have an amazing way of smoke-screening the true price.  In a similar way, the true cost of each cruise trip is very tricky to determine.

Amid all the confusion, potential customers turn to Marla so she can explain their many options.  As a result, Marla spends untold hours replying to phone and email queries asking for explanations. During these discussions, invariably Marla has to answer these kinds of questions - Can I book through someone else (e.g. a discount Internet travel agency, the cruise line directly, or perhaps another travel agency) but still participate in your group activities? Can I still come to your dance classes? Can I at least eat with your group at night? Can I come to your nightly dance sessions?

Last summer (2008) was the all-time worst.  The gas problems were driving people frantic with worry.  The fuel surcharges with the cruise trips made people even crazier.  Each dollar in savings seemed critical.  The 'Bypass Marla' issue came up about three times a week. Three times a week Marla went grey trying to be professional, cordial, and FIRM trying to tactfully say NO without alienating these people. This isn't easy to do, by the way. It is more than or less the same tap dance I go through discussing my favorite issue REFUNDS.  You already know how crazy that makes me.

Try spending 15 minutes on the phone or 15 minutes on the keyboard responding to the constant calls and emails on this same issue. The first time you would be patient. The second time you would be restless. By the third time you would go nuts too. But it didn't stop at three. It happened every day over and over and over again. Marla went slightly crazy trying to defend her turf.  She began to count emails. Thirty emails from this person. Twenty-five emails from that person. Some people were polite, some people were rude, but the sheer volume of people trying to work an edge wore her out.

Here is an example of what I am talking about.  This email disturbed Marla terribly.

From: ANONYMOUS
Date: 04/15/2008 5:38:49 PM
To: marla@ssqq.com
Subject: Cruise in August

"Good Afternoon Marla,

I was looking at the Cruise you are putting together in August but the prices seemed high.

When I went onto the Carnival Cruise site, I found the attached rates. (RA's NOTE: NO RATES WERE ATTACHED)

Also, I know that for every 8 or 10 people that sign up, there is one free cruise for the person putting it together.

Am I mistaking? Is there something added into the price of the cruise for the SSQQ people that is not included in the price listed on the Carnival website? My friend and I would like to go but not if we have to pay more than Joe Nonssqq - hahaha

Kind Regards,

PS - If you search the Internet, MANY of the travel agents are offering $100 per person discount and/or double class upgrades. Certainly SSQQ wouldn't charge their people more just to make a couple of bucks."


This was definitely the ugliest email Marla received, but it is very indicative of the kind of abuse that Marla took.  People were much more aggressive on the phone.


People wanted their $20 discounts!  They seem to overlook the fact that Marla had already negotiated an excellent group discount with all kinds of special benefits included.  All they could see was this new email discount or that cruise website's price seemed to beat Marla's price by $20!  That's important!  Many people invariably begin to argue with her.  If you won't give me this $20 discount, what difference does it make if I book elsewhere?  Can't you make an exception?  Why not?

People did not want to take "NO" for an answer.  Some of these people treated Marla like a human punching bag.  They figured if they peppered her with enough questions, she would give in and tell them what they wanted to hear.

Faced with tantalizing discounts, the temptation to have their cake and eat it too became overwhelming. First people wondered if they could tack on these discounts to Marla's group price.  When they finally accepted that the discounts could not be added to Marla's price, a new thought would enter their mind.  What if they take the discount and bypass Marla, can they still join our group activities whenever they want to?  

Last year, Marla nearly lost her mind trying to sort through all the discount confusion. I am not exaggerating.  At least once a day from the other end of my house I would hear Marla screaming in her office after she hung up the phone. Marla looked at me one day and said, "This isn't fun anymore.

I nodded in understanding. She was right on the verge of taking the job and shoving it.  This begins to explain why as last year's 2008 Conquest began, both Marla and I were already in a bad mood regarding the neverending headaches caused by the daily struggle of clearing up misconceptions with people over competing price discounts.  Sad to say, no matter what discount these people came up with, it was rarely more than $20 or so below what Marla had advertised. 

I cannot begin to explain how much I wanted to protect her somehow.  I would think to myself, "Please, will you stop beating up my wife?  For crying out loud, it is a lousy 20 bucks!"
 

AN EXAMPLE OF MARLA'S INTEGRITY

I want you all to understand something.  I love my wife dearly. Marla is my best friend in the entire world.

Besides my obvious affection for her, I admire her and deeply respect her commitment to organizing these trips.  Marla has brought so much happiness to so many people through her efforts on these trips.

You may not know this, but Marla works endlessly to make these cruise adventures successful. She gets paid, yes, but you have no idea how much of what she does comes from her heart. She doesn't need the job. Marla does these trips because it is her way to make a contribution to our studio.

So it breaks my heart when Marla has to spend so much of her time arguing with people.  Sorry to say, but Marla's deep-seated desire to treat our customers as 'friends' leaves her vulnerable to people who question her honesty.  This kind of remark deeply insults her:

"If you search the Internet, MANY of the travel agents are offering $100 per person discount and/or double class upgrades. Certainly SSQQ wouldn't charge their people more just to make a couple of bucks."

Marla is the most honest person I know.  Let me give you a simple example of how Marla operates. Thanks to our crazy 2009 economy, the cruise industry knows it is in a precarious position. The thought has crossed many people's minds that maybe this is the year to skip taking a cruise and tighten the belt instead. So the cruise lines are getting desperate.  They are offering unbelievable price reductions to fill their ships.  Thanks to this economy, that is a real uphill struggle.

In late March 2009 Marla was faced with a deadline. She had sold 60 spots on this year's Conquest trip. Should she ask for an extension on the group discount or fold her hand and let go of the group discount?   At the time, the prices were fluctuating greatly.  Marla was amazed to see that the current prevailing price rate was now actually below the discount she had negotiated four months earlier (normally this price rises!)

This is what Marla did. She renegotiated the passenger rates with Conquest. Marla was able to reduce the rate of every single person ALREADY ON BOARD by $100 to $120 a person. Add it up. 60 times $110. That saved our group that was already on board (and legally committed to the higher price) about $6,600. This also meant that any new person signing up would receive this deduction as well.

In order to do this, Marla sacrificed $1,673 in commissions. There is no way for her to get that money back.  It is gone. Marla did this voluntarily BECAUSE, in her words, IT WAS THE RIGHT THING TO DO.

That doesn't mean the loss of $1,700 didn't sting.  My wife walked around for a day looking like she had just been mugged.  As a friend of mine recently said, he admires how we operate our business like a family, but in his experience it's hard to get rich marketing to family.  Now you see what he meant by that.  Marla sees her passengers as 'friends' and treats them accordingly.  That is why she made this sacrifice.

Neither Marla nor I are saints. We are flesh and blood people who have mounting bills just like everyone else. Nor are we rich. Our studio was hemorrhaging money as recently as December 2008.  The studio lost $30,000 in November and December combined.

So giving back $1,700 after all the cruise argument grief my wife goes through took a big toll on her mind.  Marla does not make that much money on commissions to begin with. Now she had just handed back about 40% of her salary.  You see, the cruise industry does not want its travel agents to renegotiate terms.  At this time they are pulling all sorts of discount shenanigans to lure new customers.  However, they don't like giving money back to passengers they have already booked. So they build in penalties to discourage independent agents Marla from doing exactly what she did.

But Marla did it anyway because it was the right thing to do for her friends.

This was hardly the first time I have seen Marla suffer over her cruise business. After all the arguing and the pettiness, I shudder when I see Marla retreat into one of her "Why do I even bother?" moods.

Marla saved the group $6,600.  I was proud of her for doing this.  But I wasn't prepared for her next move.  Do you know what Marla added after announcing her good news?  "So, please, no whining about the new price and try to keep the grumbling at a dull roar for this cruise."

That statement alone gives you a direct view into her soul.  Marla is still deeply troubled over the abuse she took last summer.  To me, she is like the flower bed that got stomped on by the mob.  Now you understand what I mean when I say I wish to protect her. 
 

2006: TALE OF TWO COUPLES

Marla's main objective is to give her customers the best price she can.  However she is just a 'little guy'.  Marla isn't big enough to dictate to the cruise line what price she thinks is fair.  She has to take whatever offer the cruise line gives her.  Marla understands clearly that she may not be able to beat everyone's price because the big guys have more leverage than she does.  Marla will be the first to admit that large Internet travel agencies occasionally beat her price. It is the same thing as Wal-Mart moving in and underselling all the Mom and Pop small businesses in the area.  There isn't much Marla can do about underselling the world.

However, Marla knows she has something that is priceless - the SSQQ group dynamics.  To some people, the SSQQ group experience is more valuable than all those discounts will ever amount to.  So Marla says this, "If the discount is more important, I understand.  However, please understand that the price of admission to the Group is to book through me.

I am pleased to say that when people make their choice, the vast majority choose to go with Marla.  And those who don't either don't go at all or they leave us alone on the trip. 

However, in 2006, something happened that startled both Marla and me.  Two different couples asked point-blank to join our group even though they did not want to use Marla as their agent.  Would she mind if they joined our group?

Marla was fit to be tied.

The first problem began when a couple signed up through the Continental OnePass program for the New England trip.  As frequent fliers, they liked the idea that they could book their cruise through Continental and receive valuable extra miles in the process.   As you can see from the chart, by going into Continental OnePass on the Internet and signing up for our 7-day cruise, this couple would receive 3,000 miles credited to their account.   Would Marla mind if they bypassed her?

"Air Mile" programs are yet another headache for Marla.  Here is an example.


-------Original Message-------

From: k
Date: 9/8/2006 12:46:46 PM
To: marla@ssqq.com
Subject: air miles credit for cruise

I just found out that I may get air miles credit on my Continental OnePass account for the caribbean cruise we just made if the cruise was booked "on-line". Do you know whether I can get this, since this booking was done on a group-basis?

I suspect not, but wanted to check with you to accumulate what I can. Thanks.

by the way, we both enjoyed the cruise very much.  Thank you for organizing it.

 

From: Marla Archer
Date: 09/10/2006 10:51:41 AM
To: k
Subject: Re: air miles credit for cruise

Sorry, but the only "air miles" credit you can receive are those linked to the credit card you paid with.

Hopefully, all the benefits of cruising with the group offset the air miles perk offered by on-line booking.

I am glad you and C enjoyed the cruise. It was fun watching the two of you dance!

Marla Archer
SSQQ Dance Studio
 


This story had a happy ending.  After Marla explained the rules, the "air miles" couple changed their mind.  They had originally met at an SSQQ New Year's Party.  They began to date and eventually married.  They decided they wanted to be part of the group more than they wanted to earn the extra miles, so they canceled their original booking and signed up with Marla directly. 

No sooner had Marla finished dealing with the Air Miles couple, she was hit with another dilemma.  This couple had not booked yet, but wanted to use a significant Royal Caribbean discount.  As frequent RCCL cruisers, this offer meant they could book this New England cruise for a rate under what Marla was charging. What made this particular cruise attractive to them was the presence of four close friends who were already booked on our trip. 

This couple really wanted to join their friends.  In addition, this couple really wanted their discount too.  However, their friends knew our rules and said Marla was unlikely to approve.  Why not ask anyway?

Marla stuck to her guns.  She said she could not match this offer.  If they wanted to join our group, they would still have to sign up with her to join us for dinner and the other activities.  Marla never heard from them again.

Lo and behold, this same couple showed up on our New England cruise.  Not only did they show up for several activities, they had the nerve to get someone to seat them in our group!  I was furious and so was Marla. 
It
turned out they booked directly through Royal Caribbean and used points from a credit card.  Then to add insult to injury, they talked the Royal Caribbean booking agent in seating them with us to boot!   They had gone behind our backs to set things up in their own favor.

This incident marked the first time that someone had booked elsewhere and then deliberately disregarded our request to leave us alone. (Full story: 2006 New England Cruise)

Marla and I talked about it.  She said as the discounts increased, more and more people were asking for permission to bypass her, but still wanted join the group.  Now we had a couple that had specifically been told "No", but forced themselves into our group regardless.  How were we supposed to hold our ground?

I decided the only way to fight the problem was to document it.   I felt that if we educated our group to the seriousness of the problem, maybe they would understand that some things are more important than money (or air miles). 

Although the New England incident was the most serious problem to date, these problems go all the way back to 2003 (the first year that Marla began organizing the trips).  Over the years, we have had 8 incidents in 11 trips.  You don't believe me?  I have documented these incidents, so go read for yourself.   Travel Rules

 

IT'S A JUNGLE OUT THERE

Given this pretext, hopefully our readers understand why Marla and I believe we have no choice but to take a firm stand against people who Intrude.  This is the only defense we have against the discounts.

One of the tough lessons in life is learning that when you have something good, someone is going to come along and try to take it from you.  This will happen again and again until you figure out how to protect yourself. 

Nothing is more pitiful than to give a kid a new bike for Christmas only to have some tough guy knock him off and take it away.  For that matter, back in the Eighties, ghetto kids were actually beaten and some even murdered for their shoes when the Air Jordan basketball shoes became the rage. 


It is the Law of the Jungle - the weak are prey to the strong.  It is a "dog eat dog" world.  In life, there are bullies everywhere.  There are people without a conscience who will exploit you if you let them.

At first glance, a cruise trip is hardly the place you would expect to look for the Law of the Jungle, but experience has shown - 40 pages worth - there are plenty of people who will sell us out for the almighty $20 discount, then show up on our door step when the cruise begins. 

But if we are so dead set against people trying to join our group without booking through Marla, then why does it keep happening?  Why is it that Intruders like "Marilyn" seem to appear on practically every trip? 

The answer for some is clear - they don't care about us and they don't think their actions will have any consequences. 

Why do I write these stories? 

I write stories about incidents so our customers know that when I post a "Rule", I mean to stick to it.  In my opinion, "Documentation" is the surest way to convince my studio's customers that I don't make this stuff up.

The problem of "Intruders" is a serious business problem for us.  What other civilized deterrent do we have other than
Documentation?   We are fed up with people who ask to be included in our activities without having to pay the price (which is a REASONABLE PRICE by the way. There is NO MARKUP!)

There is no way to force newcomers to show loyalty to Marla.  None.  All we can do is be on the lookout for people who try to join the party without an invitation and ask them politely to leave us alone.  If they leave, there is no story.  If they refuse to leave us alone, then we write the story.  What other defense do we have?

Here is a quick recap of the Intruder Scenario:

In the summer of 2008, two attractive women came to our first-night cocktail party who were not members of our group. Their appearance struck a nerve in Marla, no question about it. She was too upset herself to deal with it. Marla asked me to say something to these two women.

When I confronted the two women, I told them they were welcome to stay for the remainder of the party. At the time, I did not wish to embarrass them in front of any friends they might have in our group. I then asked them politely to refrain from joining any further SSQQ group activities for the remainder of the trip. And then I walked away.

One of the two women was never seen again, a gesture I appreciated. There has never been a story about this woman.  If the Intruder had done the same thing, there would have been no story about her either. The matter would have been closed.

The Intruder, however, came to our late night dancing activities TWO NIGHTS IN A ROW after I asked her not to. She danced the night away with the men in our group while our legitimate female guests were left twiddling their thumbs on the couches waiting for someone to dance with.  How do you suppose they would have felt if they had known this woman was an Intruder?   Take a quick guess.  In case you can't figure it out, maybe they will get to give their testimony some day.

This late-night party, incidentally, had a sign on at the front door that read "private party".  The sign meant nothing to her.  My words meant nothing to her.  That is when I gave her the nickname "Intruder". 

DEFINITION OF 'INTRUDER'

"To put or force one's way in inappropriately, especially without invitation, fitness, or permission. A person who enters a place without permission. "
"To come in rudely or inappropriately; enter as an improper or unwanted element."


SUMMARY

So how would you stop people from crashing a party?  I mean, I could have called ship security, but I thought that was a bit harsh.  

In my case, I tried being polite.  I told both women they were welcome stay and finish out the cocktail party in grace.  I invited them to finish their complimentary glasses of wine, dance or talk with whomever they wished.  Just don't come back any more. I added the magic word "Please".

So did my request work?  Well, it did with one woman, but not the other.  Indeed, this second woman weaved her way in and out of our group activities for the rest of the week. She became the major topic among our group every night at dinner.

Someone suggested I wrote a story. How else would we make it clear for future cruises that we don't appreciate people forcing their way in?

When the trip was over, I did indeed write the story. I added nine pictures of the woman engaged in activities involving the SSQQ group.

One person who read my story asked me why I had published so many pictures of this woman.  I explained that I wanted to show that wherever we went, there she was.  We did not go out of our way to take frequent pictures of her. We didn't have to go out of our way. She came to us.

I might add the woman was smiling in those pictures. The last time I checked, a smile indicates permission. I am sure her lawyer will argue with me about that.  Let me add, when I found the woman objected to the use of the pictures, I immediately took them down.  Unlike some people, I understand the meaning of the word "NO".

I was also asked why I had written such an extensive story about the woman.

I told the story for this reason - Our past cruises have been plagued with a problem of people who try to join our group activities without bothering to sign up for the cruise directly through my wife Marla. The purpose of the story was to express our exasperation with this continuing problem. 

How else do I educate our customers unless I document the problem? 

I had no desire to hurt this woman nor do I wish to hurt her now.  Please note I have never once published the name of the woman involved.  No Google Search will ever connect the Intruder to this story. 

In conclusion, I wrote the story to help deal with this ongoing business problem.  This story was not personal; it was business.  My Intruder Story was meant to illustrate how serious this problem continues to be for my wife. 

It was my hope if I explained the problem thoroughly, in the future we wouldn't have to go through this again.

Ultimately I wrote the Intruder Story to demonstrate the woman's lack of courtesy, nothing more.  I wrote this story to stick up for my wife.

It has always been my understanding that if I don't stick up for myself then people are likely to continue to walk on both of us. 

Aren't we getting carried away here?   First this woman barges into our party, then she ignores our requests to leave us alone for the remainder of the trip.  I turn around and exercise my legitimate right to complain about someone who forced their way into our group. The woman doesn't like the story so she sues me. 

Where have I heard this before? 
This lawsuit reminds me of the burglar who breaks into your home, gets bit by the dog, and decides to sue you for dog bite.

I apologize to this woman if I hurt her feelings with this story.  Nevertheless at some point she needs to accept responsibility for her own actions.  In the process, she might consider apologizing to my wife.  She might also consider apologizing to Gary Richardson, a man who was guilty of nothing more than trying to be a friend to her.  And finally, she might also consider apologizing to the women in our group who were forced to sit on the couch waiting for the chance to dance because she monopolized the attention of the men in our group.

The Intruder may just get the chance to apologize to all of these people.  If she is stupid enough to continue this train wreck of a lawsuit, the whole group will be waiting for her at the trial to hear her testimony.  It should be quite a show.

   


Letters and Comments on the Intruder Story
 

LETTER ONE

From: Adriana
Sent: Tuesday, April 07, 2009 10:09 AM
To: dance@ssqq.com
Subject: Your description of the Cruise/travel agent business

Hi Rick,

Wow! You just described, in a very human way, how today's Travel Agency operates. Plus we deal not only with Carnival but with the whole array of Vendors who direct market to the client's e-mails and addresses that we have to provide to them and their accounting!

On top of that we try to solve all these problems they create - taking reduced commissions after re-faring what started out like a nice booking. The cruise lines just want to get people on-board their ships - revenue comes from on-board spending . We'll never see a penny of that .

Cruising is fun and it's great what you are doing since your business is tied to people bonding and having a good time but yes, what is your hourly rate, stomach upsets and the point of getting sued.

Grr, Best of luck with this!

Marla's problems are very much par for the course and are multiplied exponentially for us in the Travel Profession on a daily basis because we deal with Vendors and economic situations and banking all over the world.

On the other hand - that is what a Travel Agent does! To solve the problems and make it "easy" for the client.

To give the clients the best - take them thru the maize and make things go seamless and as pleasant as possible therefore ---
A good client is a client committed to the relationship!!!

Yes, I remember reading the original Intruder article. Yes, you may print my letter. You may use my name and state our relationship and how we started it all.

Best wishes!
Adriana Breidenstein -
Universal Travel
 

(RICK ARCHER'S NOTE: Adriana Breidenstein, a former SSQQ dance student, is the woman who helped Marla and I get started in the cruise business back in 2003. I am grateful to her for the opportunity she gave us.)
 

LETTER TWO

From: K
Sent: Monday, April 13, 2009 6:32 AM
To: Rick Archer
Subject: Intruder Alert

Hi Rick,

Every time I read your stories about The Intruder, I get more pi$$ed off.

Neither I nor XX was on that cruise, but we do intend to be on one in the future, if Marla is able to keep putting up with a$$holes like that.

I would only hope that once you find a decent (oxymoron?) lawyer, that you ask the judge and jury to make The Intruder pay all of YOUR court costs and legal fees.

I don't see how she can win this case, as you have apparently told the truth, the whole truth, and nothing but the truth in your stories.

You and Marla hang in there, we're pulling for you.
 

LETTER THREE

----- Original Message -----
From: K
To: Marla
Sent: Friday, April 10, 2009 5:56 PM
Subject: Libel Suit

Hi Marla,

I am an attorney that takes regular classes at SSQQ.

I have just finished reading the story about that woman that has crashed the SSQQ parties. I am not sure how she has a case.

The definition of libel is "written language that is false and that damages the reputation of another person". Obviously this woman was not an invitee so the information is not false that she was a party crasher. Her defense to libel is to prove that it was false, ie. she was not crashing.

Furthermore, what kind of a reputation did she have before the story? This opens her up to all kinds of investigation into her reputation.  I would hazard a guess that by the way she was acting, it is not great.

It would be hard to give advice without reading the actual pleadings, but I hope you do not lose too much more sleep over this. Libel is very hard to win. She has to show actual damages. You might also have first amendment protection, based on journalistic publication of this regular newsletter.

I do not handle libel cases so I would not want to mislead anyone. This is not my area of law and these thoughts are only my opinion.

I can not believe a lawyer took this case. The case law in this area is pretty clear on how to prove a libel case and the facts are just not on her side.

Good luck with this case, you have a strong defense.

 

LETTER FOUR

From: C
Sent: Monday, April 13, 2009 2:08 PM
To: Rick Archer
Subject: sue happy.. contradiction of terms

Rick. Yes the world is "sue happy" …yet another contradiction of terms.

Here's what happened to a co-worker of mine sometime in the 80's. He was also a preacher at a small non-denominational country church. He got a paternity suit in the mail one day asking if he would verify his SS# that he was the correct target…and he laughed it off and threw it away as some scam to get his identity stolen.

In no time at all, he was hit with summons, photographs of the child, details etc. His lawyer showed him that this was the 6th or 7th preacher that this lady had sued and she almost always settled out of court. That way it doesn't get publicized and all gets swept under the carpet with less embarrassment.

She always picked "other race" pastors to trump up her embarrassment factor. She essentially used the court system to blackmail pastor after pastor, but he want going to let her do that to him. He had a vasectomy about 5 years before the birth of the child, but it still cost him thousands of dollars to get those facts under the nose of the person who could see this for what it was and throw it out.

And the fact that this lady was obviously making her living doing this is particularly irritating. Stories like this, and your story are the kind that give our legal system a miserably bad name. I hate to see any system that so readily jumps to the aid of narcissistic leaches.

 

 

 

   

OUR ONGOING PROBLEM WITH OUTSIDERS


Throughout the 2009 Conquest Cruise, two women who were not part of our group shadowed our group at the nightly dance events in the Atrium. I learned they knew several members of our group from different dance venues back in Houston.

This of course raised a red flag due to our problems from last year. Last year's 2008 trip was made memorable by the Intruder incident. This incident involved a woman who insisted in participating in our activities even though she was not part of our group. Back in 2008, on the very first night, the woman entered our private cocktail party without permission.  I asked her politely to leave us alone for the remainder of the trip, but she ignored my request. From then on, it seemed like wherever I turned, there she was. For her efforts, she earned the nickname "The Intruder".

As I learned later, she had her eye on one of the boys in our group. I could be wrong, but I don't think she knew this man before the trip. I believe he appeared on her radar during our first night Cocktail Party. I can only assume her interest in this man explains why she refused to respect my request to leave our group alone for the next six days.

By the way, the Intruder married this same guy in early August 2009. Since they met on an SSQQ Cruise, I guess that makes the two of them an official SSQQ Wedding Couple, yes?  Kind of ironic, I suppose.  Even more ironic, this woman turned around and sued me.  You would think most woman would appreciate my help in finding a husband.

After the trip was over, I wrote a story about the woman's refusal to leave us alone. She didn't appreciate my story very much. So in January 2009 the woman filed a lawsuit against me. I am sorry to say the lawsuit is still pending. I have spent $5,000 so far. My lawyer says it could cost up to $25,000 to defend myself.  

Imagine that - some lady crashes your private party, ignores your request for privacy, stalks your entire trip, and has the nerve to sue you for complaining about her behavior.  Then she marries the guy she met by crashing the party.  Interesting person.  


On the first night of the 2009 Trip, a man came up to me to ask for permission to include the two Atrium women in our group for the remainder of the trip.  As I stared in disbelief, memories of last year's deeply unpleasant incident came flooding back.

That was the moment I concluded that writing about the Intruder problem from 2008 had obviously not made the problem go away.  Indeed, this gentleman was just one of four men who went to bat for these two ladies.  I was definitely taken aback to find people on this year's trip who could not understand why I would be so touchy about these two outsiders.  

Let me share something. There is something about being forced to spend up to $25,000 in a lawsuit defense concerning our legitimate business right to exclude outsiders that makes me more than slightly dour on this subject. 

You can laugh all you want about the crazy lawsuit, but I assure you this is not a laughing matter to me.
 

THE PIGGYBACK CLUB

I wrote the "Intruder" story last year for a specific reason - to try to put an end to the annual attempts by outsiders to piggyback our trips.

In six out of the past seven years, we have had incidents where outsiders avoid signing up for the trip through Marla, then try to attach themselves in varying degrees to our group.

These events have taught me the hard lesson that there are people out there willing to exploit my wife's hard work.

I firmly believe that if I don't take a stand against the problem, it will just keep getting worse.  After all, it doesn't look like the Piggyback Problem is going away.  I took about the strongest stand I possibly could last year with my Intruder Story only to have a similar problem pop up again this year. 

This year it became clear to me the problem with the outsiders is being abetted by members of our own group who invite them in.

For example, I learned that last year's "Intruder" was invited to our cocktail party by a member of our group. 

This year, three different men approached me to ask permission to include the two ladies in our activities. 

After the trip, yet a fourth man wrote to say he didn't see a problem welcoming these women into the group.

Therefore, the problem is not just with the Piggyback Club, it seems to include members of our own group.

A BRIEF HISTORY LESSON ON PIGGYBACKING

Marla and I have a rule.  The Sign Up Rule says "Sign up through Marla or please leave us alone."

Rule or no rule, every year someone tries try to bypass Marla and still hang with the group.

At this point, I consider this to be a documented fact. I have been tracking the problem since 2003.  In case you are the lawyer representing the Intruder and you are visiting my web site to do some research, you can read the details of each incident on our Policies Page.

There have been eight documented incidents in six years.  There were three incidents in 2003.  There was a serious incident in 2004.  There was a minor incident in 2005.  There was a very serious incident in 2006.  There was a minor incident on the Hawaii Trip in 2007 that I chose not to document (3 people - one couple and one man from the studio booked the same cruise through someone else; since they honored my request to leave us alone, I didn't make an issue of it). The Intruder Incident of 2008 marked the most flagrant violation of our sign up policy to date. And yes, now we have the new incident in 2009.

I have identified three levels of the problem. 

"Tagalongs" are the uncanny number of people I keep running into from the studio on these trips who are not a member of our group. Their presence is a curious coincidence.  However, since they keep their distance from the group voluntarily, I have no reason to object.  They have just as much right to be on the ship as I do.

"Piggybacks" are people who sign up for the cruise through someone else, then make frequent appearances in the same public venues as our group.  They appear interested in joining the group. They respect the invisible line in the sand, but just barely.

I put the two women who joined us in the Atrium each night in 2009 into the Piggyback category. I believe they were there because we were there.

Then of course there are the "Party Crashers", i.e. people who sign up for the cruise through someone else and aggressively attempt to infiltrate the group. These people literally cross the line and invade our privacy.  This has happened three times.

Party crashing and Piggybacking are recurring business problems that require vigilance on every trip. We have a business to protect. Cruise trips may be a vacation for everyone else, but these cruise trips are work for Marla. She puts an incredible amount of time into organizing these trips and deserves her commission for her efforts.

If people can bypass Marla and still be allowed the benefits of joining our group, that sabotages her hard work. 

I have discovered that simply barring the door is not enough, especially when people in my own group try to let the outsiders into the party through the back door.

 

A COMMUNITY TREASURE

Before we take this article further, let me start by saying that Marla Archer is the best travel agent you will ever have.  Without Marla, all this amazing cruise energy that she has created will quickly go up in smoke.  Thanks to her remarkable organization skills and excellent reputation, Marla is the engine that makes these trips work.

Yes, Marla makes money off these trips, but when you compare the work she does and the benefit she provides to our group, I would hope you agree she doesn't deserve to have people take advantage of her in the process.

Before I continue my story about our ongoing problem with outsiders, I am going to take a slight detour.


In 2009, Marla did something remarkable. 

Marla sacrificed $4,000 in commissions in order to reduce the price of the two trips for her passengers. 

In so doing, Marla saved her passengers $25,000. 

2009: THE COMMISSION STORY

Typically, prices go up on cabins the closer you get to sailing. Since the "supply" of remaining cabins is small, the cruise lines assume anyone who wants to go this late in the game is willing to cough up a little more dough. 

However, thanks to the strange 2009 economy, on both cruises that Marla organized for 2009, the original prices DROPPED.  Not only did the prices drop, they dropped quite a bit.  This had never happened before in the eight years Marla has been organizing trips.

Marla paled when she realized the people who had already signed up for her two trips were suddenly obligated to pay $100 to $200 more than the current going rate for their cabin. Her group discount price was much higher than the daily rate.  This was weird!

Thanks to the threat of the worst depression since the Great Depression of Thirties, people held on to every possible disposable penny they had and held their breath to see what would happen next.  As they worried about the economy tanking, taking a cruise was pretty far down on their list of priorities.

Carnival and RCCL soon realized that no one was signing up for the list prices

It is important that a cruise line be able to sell every trip out - the cruise lines make much of their money from the people on board the ship (tips, drinks, gambling, excursions, spa use, tux rentals, room service, art and clothing purchases, etc).

Since an empty cabin doesn't make them a cent, they begin to offer discounts the moment they see their cabins aren't selling.  So what if they sell the cabin for half of what they got the previous year... half-price is better than nothing at all.  The important thing is to fill the room.  They know the people in the discounted cabins are still going to spend spend spend once they get on board. 

Put another way, there are no cost savings whatsoever if the ship is half full versus 100% full.  The gas will still cost the same. The salaries will still be the same. Sure they would like to sell every cabin for top dollar, but the most important thing of all is to get the ship filled to capacity.

Selling the cabins at reduced prices is better business than not selling them at all.

Thanks to the economic upheaval at the start of 2009, Carnival and RCCL had to do something to fill their sailings. So both cruise lines significantly dropped their cabin prices for our trips. Marla typically gets marvelous discounts thanks to the large groups she generates, but for the first time in Marla's eight years, the prevailing rate being offered to the general public was less than Marla's original group rate.  This was not good news.

Marla was faced with a quandary. She had about 60 people (30 people on both trips) obligated to pay a higher price than the prevailing rate. Marla was not required to sell the trips at the new lower price.  However, as she gave it some thought, she decided it was the right thing to do.  I remember vividly the day Marla got on the phone with both cruise lines to renegotiate.  She was able to lower her group rates on both trips to reflect the changes.  Thanks to her efforts, someone who had already signed up expecting to pay $800 for a room now only had to pay $600.  She created these savings for every one of her 60 passengers already signed up.

In the process of doing this, Marla had to sacrifice $4,000 in commissions.  

But guess what?   By renegotiating her two cruises at the new lower rates, she saved her passengers $25,000 in the process.

 
That's right, Marla gave up $4,000 so her passengers could save $25,000.  To me, Marla's sacrifice is the travel agent equivalent of "taking a hit for the team".
 $4,000 is a lot of money, especially with a law suit hanging over you.

And so is $25,000 in savings. Marla put the interests of her customers ahead of herself.

ABOUT MARLA

My wife is the consummate professional.  I watch her in action every day, so I am in a position to know this for a fact.

As the commission story above proves, Marla will always watch your back.  That is just one part of the reason why she is worthy of your trust.

Marla is exactly the person you want to organize a cruise trip. Marla is scrupulously honest. You can hand her cash and not blink an eye. You can give her a credit card number and not lose sleep.  She is responsible. You can count on her to do whatever she promises to do. She doesn't make errors and she doesn't do stupid things. 

Best of all, you can always get a straight answer from her. There are all sorts of confusing offers on the Internet.  That's no surprise; they are trying to confuse you so you might think their price is lower than someone else.
Marla will not try to confuse you. Thanks to her experience, Marla sees the big picture and can explain any questions you might have. No matter how mixed up you are about about discounts, port fees, and hidden charges, Marla will not take advantage of you.  It is not in her nature.  Believe it or not, if Marla knows you can get the cruise cheaper somewhere else, she will tell you. 

Marla does not lie.
Nor does she exaggerate or fib in any way at all to make a sale. That's my wife; that's the way she is.

Based on my own experience, I have a suggestion for anyone who has a cruise question.

Learn to trust Marla.

If Marla tells you something, you can just take her word for it.  

So far, Marla has organized 14 trips.  She has so much experience at this, I have learned to accept her advice at face value.  Why not?  Sure Marla made a couple learning mistakes in the beginning.  We all do.  Marla makes mistakes once. And then she doesn't make the same mistake again.  At this point, she knows all the angles. You can save yourself a lot of time if you learn to accept what she says.

Don't even bother arguing; it just wears both of you out.  Marla knows her stuff.

Furthermore, as the Commission story above proves, Marla always has her customer's best interests at heart. This is something you can take for granted.  The word 'integrity' describes Marla's approach to her job perfectly.

In my humble opinion, Marla is the best travel agent I know.  I have been on all of her trips and can testify that, thanks to her, each trip is handled to perfection.  I have total confidence in my wife. Marla deserves your confidence too.

Marla expects two things in return for her work - 'Respect' is one thing. That doesn't seem to be a problem. Marla got a standing ovation on the last night of this year's Conquest trip. It made her very happy, by the way. I was very touched. I thought Marla deserved it.

The other thing Marla deserves is to receive her commission.  This is a form of respect as well.  It is the passenger's way of saying Marla deserves to be paid for the work she does.

By the way, we aren't talking big bucks here. 
Marla's commission for an Inside Cabin on this year's 2009 Conquest Cruise was about $30 a person.

Hang on to that number. 30 bucks.

 

2009: THE SEVEN TAGALONGS

During the 2009 Trip, I identified seven people in the Tagalong Category.

The question is: Are they there because we are there or is their presence a coincidence?  I have no way to know for sure, but
I have a growing suspicion that a lot of people notice what week we are taking our annual cruise.

During the trip,
I recognized five people who were not part of our group, but have taken classes at SSQQ.  There were two couples.  However, neither couple made any attempt to join our activities. I guess their presence was just a coincidence.

The fifth person was a former student that I had not seen her in years.  Her
presence was not an accident. She told Jeff and Danny she signed up specifically for this trip because she knew the SSQQ group would be along. However, other than being snippy with me for not remembering her name, this lady made no attempt to join our activities.


Side Note: One of the couples I mentioned above read what I wrote in the Newsletter and responded.

From: GF
Sent: Thursday, September 10, 2009 4:35 PM
To: ssqqnewsletter@ssqq.com
Subject: RE: September 2009 SSQQ Newletter 1 - what happened on the cruise?

Hi, Rick. You are right about one of the couples who said "Hi" to you on the cruise being on the same cruise coincidentally. I have not taken any lessons in a couple of months.

I guess I wasn't paying attention to your notices about the summer cruise date and did not sign up with Marla. I only registered the date as being the same when I saw the notice about the cancellation for one lady. I had signed up last minute on those dates because it fit nicely between two pre-season games of the Texans, and our 49th anniversary happened to fall that week. Jerry and I would have loved to join the group, but knowing and certainly understanding "the rules", we just did our own thing and left you guys alone. Maybe next year!  GF

Then there was an out-of-town couple who told us they were deliberately tagging along with our group.

One night in the Atrium, two people got out and danced very well.  I initially thought they were the ship's dance instructors because they clearly knew a lot about Ballroom dancing. One of our men asked the lady to dance. That is how he discovered this couple
specifically came on this cruise because they saw us on last year's cruise and liked our style.

For that matter, at Midnight this same out of town couple followed us into Alfred's Lounge. I didn't mind… all they wanted to do was dance and they didn't affect our boy-girl ratio. I tell this story as proof that I am not a fanatic on the issue of outsiders, but rather just cautious.

As for the seven people, I am well aware they have the right to sign up for any cruise they want. It's a free country. 

All I ask is to show the courtesy not
to crash the party if they are not a member of our group.  Of the seven people I have just written about, only the out of town couple tried to participate in our group. It happened once.  I didn't feel taken advantage of, so I didn't care.

Let me add that dozens of outsiders wandered into our dance classes to watch during the week.  Since they were there only to watch, I didn't mind.

The point I am making is this - the SSQQ cruise group attracts a lot of interest.  Thanks to our dancing, our group becomes a main attraction at night.  Our presence seems to make the trip more attractive to some people.  If people want to come on the trip because we are there, as long as they stay on the periphery, that's okay by me.

However, there were two women on the trip who came very close to crossing the line.  That is our next story.

 

PIGGYBACK - INCIDENT ONE

On the first night of the trip, after dinner we headed over to the Atrium for dancing to Magic and Music.  I noticed two attractive redheaded ladies. In fact, I recognized one of them from a recent Saturday night Crash Course at the studio.  I was immediately on guard.

Judging by the behavior of the men in our group, they noticed these two attractive women as well.  They began to make a steady beeline to ask these ladies to dance.  About 20 minutes later as I sat on the couch,
SSQQ Man #1 came up to me and asked if the redheads could be included in our group activities for the week.  I blinked as a déjŕ vu feeling came over me. I hate that feeling!

I breathed deeply to relax, and then I said no. I said the Sign-Up Rule is that you have to sign up with Marla to be included in our group.  Then I said I had a question for him.

Considering I have a $25,000 lawsuit hanging over my head on this exact issue, I was feeling pretty touchy about his request.  I asked him if he had read last year's Intruder story. He said yes, but didn't think it hurt to ask.  

Well, yes, actually it did hurt to be reminded of the single most aggravating problem in my life!  Furthermore, after
all the trouble I went through on last year's trip, I admit I was irritated to see a similar problem pop up again. On the other hand, at least this man had the courtesy to ask… that was a definite improvement over last year. Maybe writing my story wasn't a waste of time after all.

Our group's late night dancing in Alfred's Lounge began at midnight.  As our group trundled over, I noticed the two women seemed to be tagging along with SSQQ Man #1. My mouth dropped open in surprise. Did that man fail to get the message?  What part of 'no' did he not understand? 

Both women proceeded to hang right outside the door to Alfred's Lounge for thirty minutes. They were five feet from the door that had the "private party" sign in front, the same sign the Intruder so blithely ignored last year.  I watched as they flirted with two SSQQ men in the hallway.  I honestly believe the two women would have dared to come in had I not been in there watching them like a hawk.  Finally they gave up and left.

 

PIGGYBACK - INCIDENT TWO

During Dinner on Day Two, SSQQ Man #2 - a different man - came to my table to ask if both women could be included in our activities.

SSQQ Man #2 said the two women had told him they had tried to join our group, but Marla never got back to them. They said they had called Marla and emailed Marla. They claimed Marla had not returned their email or phone call. That's funny. Last year's Intruder said the exact same thing.  

I blinked. Sure enough, that same déjŕ vu feeling came over me again.  What is this, Groundhog Day?  Why does this keep happening?

For the record, I have 180 people on this year's cruises who know that Marla doesn't play games. She answers her emails as promptly as possible.  But why limit our sample to 2009?  Over the past six years Marla has booked 1,400 passengers on her different cruises.  I bet every one of them would back me up when I say that Marla doesn't play games.  I see Marla spend an average of four hours a day answering email or searching the Internet for answers to people's questions.  Trust me when I say I am not exaggerating.

I told SSQQ Man #2 the same thing as I told SSQQ Man #1 - The Sign-Up Rule says you have to sign up with Marla to be included in our group.  Otherwise, please leave us alone.

Then I asked him a question. Did these two women ask him to ask me if they could join? He blushed and more or less evaded answering the question.

After dinner the same night, our group went downstairs for a late evening of Ballroom Dancing to the singing duo "Magic and Music" in the Atrium. Both women were already there. I would guess they were waiting for us.

The Atrium is open to everyone. This was neutral territory and both women had every right to be there. In addition, both women had every right to dance with any man they wanted to in this situation - and they did.

In fact, they never left the floor. Both women were attractive and both women were friendly. They were also fun to dance with. Consequently, neither lady sat very much.

 

PIGGYBACK - INCIDENT THREE

It was now our third night of the trip.  As had become our habit, the group met down at the Atrium after dinner. 

I was sitting on the couch by myself.  D
uring a rare song when someone from our group had not asked her to dance, the lady who I had seen taking a crash course at the studio came over to speak to me. It was very noisy and she talked too fast for me to understand her.  Perhaps she talked too fast because I made her nervous.  It seemed like she was trying to clear the air about them joining the group. Whatever she was saying, I couldn't follow it. The only thing that I understood was when she said she meant no harm.  Okay.  I also remember that she seemed friendly.  Truthfully, I had no animosity towards her.  The lady had not crossed any lines, although I was getting a little tired of dealing with her emissaries.  In truth, I was more irritated at the men who kept trying to get these women included in the group.    

Now that the two redheads were on my mind again, I watched them on and off for nearly an hour.  The entire time these two women were out on the floor dancing with men from our group.  I noticed that several of our SSQQ men seemed to completely ignore the SSQQ women who were forced to watch on the couches.

I sat there wondering how these women felt as they watched as their 'SSQQ Brothers' avidly pursue the outsiders who were trying to become 'insiders'.

I couldn't help but wonder how the men would react if the shoe were ever switched to other foot so to speak.  At the studio, the men are nowhere near as patient when there aren't enough women to dance with.  I recently had a guy demand a refund because there were only 5 women to every 6 men... that wasn't good enough for him!

Interestingly, not one woman in our group complained to me.  These ladies accepted their fate with the same grace they did last year. Of course my enduring memory from last year is watching the Intruder hold court at the Cocktail Party with men swarming around her while the women who paid for the trip were left sitting on the couch.


On the cosmic scale of things, there is suffering in every part of the globe.  As Bogie would say, these problems don't amount to a hill of beans.  On the other hand, that makes 2 years in a row now that I have watched several SSQQ men act like puppy dogs over outside women while ignoring SSQQ women in the process.

Someone suggested to me I was being rude and unfriendly at not permitting these women to join our group. After all, what could it hurt to add two more?

It boils down to respect. Respect for my wife, respect for the single women on my trip. 


By refusing to let these two women into our group, I wasn't just showing respect for my wife, I was also showing respect for the women in our group who played by the rules. Imagine how our women would feel if they believed I would even dream of giving these outside women permission to join?  That would be an insult to them.

For the record, I was not rude to the two women; I was impersonal.  There is a big difference.  I avoided interaction with both women for a reason - they had no right to be part of our group.  I preferred to spend time with the people in our group.  That is where my friends were.

 

PIGGYBACK - INCIDENT FOUR

Before the trip was over, there was a fourth and final incident involving one of the two redheaded women.
 
I had promised to organize a long beach walk on Seven Mile Beach in Cayman (this walk went very well by the way - I will be writing about this event in a future article).

The night before the walk, SSQQ Man #3 - yes, yet a third man - approached Marla with a request. He had met a woman. She wasn't with the group. Would Marla mind if he brought her along on the long beach walk tomorrow?  He smiled and added, 'What could be more romantic than a long walk on the beach?'

His charm was pretty effective. Marla's first instinct was to say 'yes'. Why not?  Maybe the woman was from Louisiana or another Texas city. This would be a pretty neat way to get to know her. It promised to be a fun trip for both people. Besides, it was a really wide beach. Plenty of room for everyone. Best of all, it wasn't going to force some SSQQ girl to sit on the couch twiddling her thumbs.

Just as Marla was about to give permission, something occurred to her. Marla asked SSQQ Man #3 if this woman was one of our two redheads.

Why, funny you should ask, yes. Marla frowned.  Her hunch was correct.

That changed things. Marla said she didn't think this was a very good idea. SSQQ Man #3 said he understood.  He chose not to join us for the Beach Walk.

 

MEDITATION

As I said, my enduring memory from the 2008 Cocktail Party was watching the Intruder hold court.  The moment the "Intruder" made her first appearance, a dozen men lined up for a chance to dance with her. As I have said before, this woman was very attractive.  In addition, she was wearing a low cut dress.  What I resented was watching every woman in our group disappear into the background in the heated rush to check out the new babe.  Granted, at that point our men had no idea she wasn't with our group so they can't be faulted for their behavior.

This year's group of men didn't have that excuse.  They knew full well these two ladies were on the outside knocking on the door to come in.  Even after I had made it clear the two redheaded women were not welcome to be with our group, I watched for six nights in a row as several of our men hovered around them like bees flitting around fresh flowers. 

For both of cruises, 2008 and 2009, there were more women than men (this year the ratio was better than 2008).  My heart went out to the women in our group who were shunted aside both years as the men made a mad dash to get in line for a dance with the outsiders.

What I could not figure out last year (2008) and what I could not figure out this year (2009) is why some of the men in our group disregarded the women in our group by giving these outside women the time of day.  Where was the loyalty?

Personally, I wouldn't dream of being caught dancing with an outside girl when there are plenty of SSQQ girls eager to dance. But not everyone shares my point of view. We may be a 'community', but to some of our guys, it is a community only when it is convenient.

The majority of our men are great guys, but this issue seems to be a blind spot for some of them.

ONE MAN SPEAKS UP

Oddly enough, shortly after the cruise was over, I asked a couple people from the trip to comment on this issue. One of the men from the cruise spoke candidly to me. He said he preferred to chase outside women because if he got lucky, there would be no ties after the trip was over. He said to chase one of our girls might doom him for eternity at SSQQ if it didn't work out. The girl would always be mooning over him or talking about him behind his back with other women.  Besides, chasing an SSQQ girl would be like dating your step-sister. The women in our group were attractive, but they were more "buddies" at this point than fair game. It would make life easier to maintain a hands off policy with our SSQQ women and look for a stranger to fool around with.

As I listened to him, I was surprised at candor of this magnitude. To be honest, I had never heard this argument before. In his mind, our girls were his friends. They were off limits to chase for a brief fling.  Since the cruise ship seemed to be teeming with unattached women, he preferred to chase an outside girl for his fling because there would be no entanglements.

I bought his explanation for a while, then I remembered the two redheads were also from Houston. In fact, one of them had taken a class at SSQQ within the past year. So I pointed this out. He thought about it, then replied, "Yeah, but she's not at the studio enough to worry about it." In other words, if he fooled around and left her at the dock, he wouldn't risk losing his good standing at the studio. Interesting train of thought.

 

 

THE BENCH WARMERS

One woman said that if our guys didn't want to pursue anything romantic, that was okay by her, but why would the men prefer dancing with these outside girls over women they had taken classes with?  After all, these women might be good dancers, but so was she. Didn't she deserve the inside track on their dancing attention?

So t
his woman decided to ask a certain man in our group why he left her sitting all the time to go dance with the redheads.  She reminded him they danced all the time in class at the studio, at practice night, and at outside dance events such as Wild West. She was just as pretty and just as good a dancer as the redheads. Why was she being pushed to the background?

His answer, "Well, gee, I can dance with you any time back at the studio!"

From what I gather, that answer was not particularly satisfying to the lady in question.  I can see why women lose patience with men.

That makes two years in a row now where some of our guys have made our gals feel like second class citizens with their choice of dance partners.

I hope on the next trip our men pay a little bit more attention to our women on all the dance floors, not just the private ones. 

 

THE STRAY CAT STRUT

It is true that SSQQ is founded on the principle of openness and friendship.  We are known for our absence of cliques and our willingness to welcome new members into the group.  This spirit of friendship is something I take great pride in.

So now I am going to walk a tight rope and attempt to explain when it is appropriate to draw a line and exclude people. 
I don't know how to say this without sounding hostile, but catering to outsiders like the 2008 Intruder and the 2009 redheaded ladies ultimately does very little to benefit our group.

As an example, you own three cats.  You find yourself constantly wishing you had three arms because you can only stroke two at a time.  When you are busy with work, you feel guilty because you don't have the time to give the attention the cats are used to.

One day you come home and there is a stray cat in your yard.  Do you feed the cat?  Do you give it milk? 

Everybody knows that once you begin to feed the cat, chances are it will stick around. 

Soon enough, the stray cat will try to come inside the house.  Cats have a way of doing that, especially when you have already shown kindness.  Do you really want to assume responsibility for another cat?  You know that you are stretched thin to begin with. Is it fair to your three cats to divide your attention even more? 

Every time one of our men trots over to pay attention to one of the outsiders, he is sending an indirect signal to the women in our group.  Argue with me if you wish, but the man's actions are sending this message:  I see an outside woman who is more interesting than the women I came with. 

Yes, I admit that I am starting to sound like a chaperon at a junior high dance.  This sounds a bit like "dance etiquette" lecture to a bunch of eighth grade boys.  I realize I am writing to an audience of grown men and women. So forgive me if I offend.  However, please stay with my argument and see where I am going with it.

As the co-organizer of these cruise trips, I feel a responsibility to the community. As far as these cruise trips are concerned, we all have a good thing going here.  The spirit of friendship among a wide circle of people seems to grow deeper and deeper every trip we take. I want to protect this spirit. 

I believe that leaving the group to pay undue attention to outsiders hurts this spirit.

BURN OUT

I see two immediate threats to this 'spirit of friendship'. 

The first threat is the danger of having Marla become discouraged over these cruise trips.  I am sorry to report that this is a real problem.

In the Fall of 2009, Marla was pretty discouraged thanks to the problems associated with the 2008 trip. Before the 2008 trip even started, Marla was already running on empty. Registering people for the 2008 trip had been a nightmare. The rudeness of some people leading up to the 2008 trip had taken a huge toll on her. It turns out that the rough treatment before the trip was a legitimate predictor of things to come... people who are rude on land remain rude at sea.

Marla and I were both deeply upset over the behavior of some of our guests on the 2008 cruise trip.  The inconsiderate behavior of a few people took all the fun out of it.  Marla was literally ashamed of the way certain people behaved.  She felt their negative actions reflected back on her.  Marla organizes these trips from her heart, not from her pocketbook.  If people could not act with decency on her trips, then maybe she should stop organizing them.

After the trip was over, Marla was very down-hearted.  One day she looked at me and said, "I don't even know why I do this."

The thing I want you to know about both Marla and myself is that neither of us organize the cruise trips for the money.  The commission money is appreciated, but it isn't the reason we try so hard to organize good trips.  If the money was so important, then why do I sing the praises of the 2009 trip with 90 passengers and decry the record-setting 2008 trip with 144 passengers?  If the money was so important, then why would Marla sacrifice $4,000 in commissions?

We organize these trips for one main reason - like everyone else, Marla and I like to travel with our friends.  We do this for the same reason I spend hours putting up the Haunted House Maze at Halloween... we both enjoy the satisfaction of throwing a good party. 

But when it stops being fun, at this point in our lives, both of us are willing to bring down the curtain.

Seeing how badly my wife felt about her 2008 trip, I felt like I had to speak up about what had bothered us so much. I had to address the behavior problems on last year's trip and make it clear that this kind of behavior would not be tolerated.

So I wrote the Intruder story.  Then I wrote the Destructo story.  I think writing both stories did a lot of good.  Each and every person from the ill-fated 2008 trip who caused trouble either disappeared or were shown the door. 

What a difference a year makes.  This year in 2009 there was not one incident of irresponsible behavior.

Marla was thrilled to see that her guests had marvelous fun on this year's trip. Her faith in organizing these trips was restored.
 

MISSING THE BIG PICTURE

The other threat to our 'spirit of friendship' is the age-old human tendency to care more about what is good for the individual than what is good for the group.

There is an old saying at sea, "Every man for himself".

In this regard, the 2009 incidents involving the two redheaded ladies hit a nerve.  Whenever our group visited the Atrium after dinner, we had at least four different men who regularly cut loose from the group to court these two outsiders. 

While I certainly understand why any single, unattached man would desire to ask these attractive women to dance, it was the "again and again and again" that made me uncomfortable.  Seeing the two "outsider" women dance more frequently with our men than women from our own group didn't feel right.  Their obvious preference for dancing with two women who were not part of group made me feel protective of the women in our group. 

As far as I am concerned, when we go to sea and it comes to DANCING, we should stick together as a group.  I said so last year and now I am saying it again.

Our cruise program is our own private business. 

Anyone who wishes to join the group is welcome, but let them come in the front door, not the back door. 

In the future, we need for the members of our own group to stop inviting outsiders to join in. 

Next year, if two more women hang around on the fringe of our dance activities, it would help if our men would stop treating them like Greek Goddesses. There is no reason why our men have to wear out the rug beating to path to ask the redheads to dance while we are out at sea. Every time one of our men dances with an outsider, he gives them reason to hang around.

Next year there will two more who will try the same thing and two more the year after that.  Our SSQQ women have been patient for two years in a row, but if they feel like this neglect is likely to continue, you guys may just end up with more women than men on next year's trip.  Then the shoe will be on the other foot.

I don't care how cute next year's stray kitty is.  Don't feed it.
 

AN INTERESTING QUESTION -
WHAT DOES IT HURT TO DANCE WITH AN OUTSIDER?

One man pointed out these women are his friends and dance partners at Wild West.

Why shouldn't he be friendly to them on his cruise trip? 

That is a good point, one that is sure to come up again on future trips.

Here is what is harmful about that attitude.

First, these women chose to avoid putting $60 in my wife's pocket, but wanted to keep the privilege of dancing of with our men.  That is exactly the same thing as stiffing a waitress and leaving no tip.

Each time one of our men danced with one of the women, he was sending them the message that next year they can skip paying Marla again and
still expect to dance with our men

Mind you, Marla is not greedy.  Any woman who would voluntarily give up $4,000 in commissions does not deserve this label.  It is not about the money, it is about "Respect".  Marla has the same feelings as the next person.  She wishes to be compensated fairly for her work.  If someone wants to hook up with her trip, Marla wants to be paid what she deserves.  This Tagalong stuff needs to stop.

Second, every time our men danced with the outsiders, two of our women were forced to sit on the bench.  Come on, guys, put yourself in their place.  Our women played by the rules and paid the dance cruise.   They took dance lessons for months to improve their skills so they would be ready to dance with you.  They went on diets, they bought new clothes, and looked forward to this event for a long time.  These ladies came aboard expecting to be rewarded for their hard work only to discover they were second string to a couple of outsiders.  What a slap in the face.  They thought you guys were their friends.  Did it dawn on you guys that they want to dance just as much as the outside women do?  Why should the outsiders be given preference?  

 

THE LONE WOLF

The more time you spend with someone outside the group, the less time you spend with the group of friends you came with.

When you go to Wild West, you go by yourself.  When you go on a cruise, you are part of a Group.  There is a big difference.  When we are out at sea, there should be a sense of looking out for each other.  A major function of the Group at Sea is making everyone feel included.

Each time one of our men goes off on one of his 'Lone Wolf' tangents, he basically tells the Group he doesn't need them... but expects them to still be there for him if he returns empty-handed.  Now he's a "Lonesome Wolf".  He wants the Group to be his friends again.  That's what I mean when I say "
We may be a 'community', but to some of our guys, it is a community only when it is convenient".

I'm sorry if I offend anyone, but I just don't see how that behavior benefits the group.

I will never tell anyone who they can and can't dance with.  I certainly am not going to make a rule. It's a vacation.  Everyone has the right to dance with whomever they please.  No one has to answer to me.  Nor will I say anything. 

But from now on, the Lone Wolves will know what I am thinking.  
 
GROUP ETIQUETTE

If my logic has made any sense, "Group Etiquette" suggests you show preference to the women in the group. 

I
s there any reason why a man can't keep his interaction with an Outsider to a discrete minimum?  

If the outsider is a friend from home, no one expects you to be rude to them. If you must, dance with the outsider once a night.  After the song is over, remind the lady that soon you will be free to be together to your heart's delight.  However, right now your conscience is calling you to return to your group of friends.  If the "outside woman" seems miffed, all you have to do is explain to them where you are coming from.  Treat it like a character test.  If they stomp their feet and make you feel bad, you are learning something about them.  If they smile and say they understand, you have met a winner.

Of course be cordial to the outsiders, but as they say, dance with the ones who brung you.  It's the same thing as the basketball court - yes, you can have friends on the other team, but during the game remember who your teammates are.  The dance floor is our basketball court. Right now, the outsiders are playing for their own team.  Tell your friends you will see them after the game is over.

 


ADVICE TO MEN - THE RIGHT WAY TO CHASE OUTSIDERS

Back in 2001, I met a woman on the cruise trip who took my breath away.

From that point on, nothing else on that entire ship mattered. 

Other than the ship capsizing or hitting an iceberg, I was locked in. Only a hurricane or tidal wave would have broken my concentration.

So, yes, I do understand the need to pursue someone you meet who could become special.


Now
it is true that Marla was a card-carrying member of our group. But I will also admit I met her at a midnight "singles dance" sponsored by the ship. In other words, I was single and I felt no obligation to limit my search within the group. Furthermore, since this wasn't a group activity, I felt no disloyalty to the group. It is also true I was looking to misbehave. That said, my objectives changed in a hurry when I met Marla.


As for my "stick to the group" advice, if Marla had been an outsider, it would not have mattered.  Considering the feelings I had for her, to heck with the group. Some things are more important than the group. I fell in love practically from the moment we met.

With that in mind, I don't criticize the man in our group who hooked up with "The Intruder" on last year's 2008 trip.  He met a woman he was seriously drawn to.  Even though she was an outsider, that's okay in my book.  I am glad he met someone he cared about. If someone is unavoidably drawn to an outsider, by all means, go for it! 
When romance knocks on the door, don't let anything stand in its way.

On the other hand, if all you want to do is fool around, I don't have a problem with that either.  I would simply prefer that you don't make the other people in the Group feel awkward.  There is a right way and a wrong way.

We are a Dance GROUP on a Dance CRUISE.  Therefore, the Dance Floor on a Cruise Ship - be it private or public - is Turf that belongs to our GROUP.

The Group can actually help you meet Outsiders. While you are dancing with someone from within the Group, don't be surprised if you notice that outsider women are drawn to you.  It happens all the time on these cruises. The only problem I had with the two redheads who dominated our men's attention is that our men didn't keep it to a discrete minimum.  Our men should have taken it elsewhere if they were that interested, but we will get to that in a minute.

A good dancer is attractive wherever there is a dance floor.  The dance floor is where you shine. People who are watching see you confident and energetic. They see you entertaining a lady and making her smile.  So they become intrigued. 

That explains why whenever you dance with someone inside our group, you stand a good chance of being approached or smiled at from female guests outside our group.

If you exchange glances, you have every right to pursue your own objectives.  In other words, go ask her to dance. One dance won't hurt.  If your dance provides no further sparks, then leave it alone and get back to the Group.  No harm done.  It is only when you overdo it that we mind.

It is watching you hustle right in front of us that creates awkwardness. Therefore, if your situation has promise, have the sense to take it somewhere else. It's a really big ship. There is always some obscure dance floor where you can avoid prying eyes.  If the girl digs you, she will leave. I promise.  Not only will you avoid the gossip, whatever you have going will immediately move to the next level by getting her alone to yourself. It could be the start of something big.

You have just made a good move.  Where the Group is concerned, your absence will avoid any hurt feelings from members of the group who aren't getting to dance very much.  As they say, out of sight, out of mind. 
Discretion is always the better part of valor.

And if she doesn't leave with you, you just saved yourself a lot of time.  Now ask one of our ladies to dance.  She will really appreciate the gesture. 

You can pursue anyone you wish.  It's a free country. Just learn to do the right way.

 

HOW WE NARROWLY MISSED A FREE COCKTAIL PARTY

Who knows why the two women didn't sign up through Marla?  I am sure they had their reasons.  Maybe one of them is a travel agent.

The real question is this: What message did we send them this year about joining our group next year?

Let me say it again.  Every time a person in the group dances with an outsider, they are sending a message to the outsider that he or she doesn't have to buy a ticket to gain admission to this year's party or to next year's party.  

If anyone can just show up on the cruise and say, "Hey guys, here I am, come dance with me!", then what difference does it make to them who they sign up with? 

Let me ask you a question.  Would the two ladies have taken this cruise if our group hadn't been on this trip to begin with?  I don't know the real answer, but I am guessing 'probably not'.  They were there because we were there.  They were tagging along because they knew a cruise sounded like fun and they knew there would be a bunch of men who are good dancers. 

These two women got benefits from our Group...
but our Group got NO BENEFIT from them.  Nor did Marla.

Ironically, if these women had joined our Group, they would have given us a Cocktail Party. 
Marla sold 49 cabins. If Marla had sold 50 cabins, we would have had a free Cocktail Party complete with unlimited drinks and a wide choice of hors d'oeuvres.  Our party would have been so posh and elegant.  

Never has the message been more clear...
E
very single person makes the Group stronger.  

 

MARLA NEEDS ALL OF YOU TO GO TO BAT FOR HER

We have not heard the end of this Outsider issue.  People will continue to try to bypass Marla in search of price discounts, then turn around and look for a way to piggyback the group.  There is too much temptation to assume the problem will go away.

These cruise lines are so desperate for passengers that they throw discounts at their customers right and left. They make every attempt to encourage passengers to sign up through them directly. Remember this - the cruise lines make so much money off the people once they are on board that they will do practically anything to lure customers aboard, and that includes UNDERSELLING the same travel agents who help keep them in business.

There are cruise discounts all over the Internet. Plus air miles, credit card rebates, credit union points, you name it. Some people even get free or discounted cruises as business perks and prizes.  Remember, the cruise lines want to fill their cabins.  They will strike a deal with practically any organization in the form of discounts that will help lure more customers onto their ships.  So you fly a lot of miles for your business?  One day Continental or Southwest might say you have just qualified for a half-price cruise. 

The temptation is everywhere. 
The problem for Marla is that these discounts generally shove the travel agent to the side. The discounts tempt former SSQQ passengers to bypass Marla in the desire to take advantage of the offer.  For example, on this year's trip, one man told me he won a free cruise.  He asked me if he could apply it to next year's cruise. 

This situation is a perfect example of what Marla is up against. Fortunately, the man showed loyalty to Marla.  However, other people with less loyalty might just go ahead and bypass Marla, then look for the back door entry into our group. 

Is it legal? Of course it is. Is it fair? I suppose so, especially if you enjoy American capitalism in its "only the strong survive" form.

Marla is up against some pretty serious competition.  This cruise practice
of undercutting the travel agent seems ruthless in the same way that John D Rockefeller drove all the small oil companies out of business to create Standard Oil.

THE POWER OF THE GROUP

Personally, I think the cruise lines are shooting themselves in the foot with their behavior. People like Marla bring them a lot of business. We have people at the studio who wouldn't dream of taking a cruise by themselves, but if it is a "Delbert McClinton Blues Cruise" or a "Saint Anthony's Brewery Cruise", these same people line up to join the group!  

The impersonal email promotions from the cruise lines will never catch people's interest the same way.  I get a dozen a week from three different cruise lines.  Ho hum. Who wants to travel alone when you can join a group like ours?

The preference for the Group experience is Marla's only defense against these discounts. Most people at the studio express a strong preference for traveling with a group of their friends.

When they sit down for dinner, they want to chat with eight friends at the table, not eight strangers.  It really is that simple.

And since Marla is the leader of a large group of friends, she has a powerful ace in the hole - her control over membership to the group.

Most returning SSQQ cruise guests sign up through Marla through loyalty and trust. They know they can trust Marla and they know they will have more fun hanging with the group than they would have out on their own.

They also know from experience they are not losing any money. Thanks to the success of her previous trips, Marla is able to obtain prices that are competitive even when you compare her price against the discount temptations.

But Marla's bargaining tool is useless
if you don't help her enforce it.

Marla's bargaining power ultimately rests upon the shoulders of you, her passengers. If you allow the Outsiders to enter the Group through the back door, you are undermining Marla's control over admission to the Group.

TRY TO GO ONE STEP FURTHER

The truth is that people who have taken one of our previous cruises are marvelous salesman for the future cruises.  We appreciate your help very much.  That said, I would appreciate it if you would go one step further in the future.

When you speak to your friends about coming on a cruise, please make sure they understand they MUST SIGN UP THROUGH MARLA.  Encourage them to join the Group no matter what crazy discount they think is more important.  I understand that a $30 discount or whatever has their attention is hot stuff, but ultimately they will have more fun if they join the group. 
That is Step One.

T
here are obviously outsiders who don't realize it is in their best interests to sign up directly through Marla. On practically every summer trip, we have had incidents where people try to gain entry to our group through the back door.  This is not a problem that is going away. I think I have documented this problem enough times now to make people believe me.

Step Two means that I need to guard the door. I can't force the entire world to read our policies or to respect them for that matter.  I believe the only way to discourage people from crashing the party is for someone to guard the door on the ship for every single one of our private activities. That is what I did this year and it seemed to work.

However, in 2010 we need to take one more step.

Step Three is to understand the growing need to stick together on the public dance floors as well, not just the private ones.  We must learn to keep the Outside on the outside looking in.  When we appear on the dance floor, we should do so as the SSQQ Dance Group, not the SSQQ Dance Group plus whoever decides to tag along.

This idea would be voluntary; no one can force anyone to cooperate.  Nor would I ever say a word to anyone who refused to cooperate. 

That said, united we conquer.
 

AN INVITATION TO JOIN US NEXT YEAR!

As I draw this article to a conclusion, let me remind everyone that these two women I have referenced did nothing wrong. 

They paid for the cruise just like everyone else. 

They were friendly to everyone they came in contact with. 

They had every right to be on the same public dance floors as our dancers did.

Furthermore, unlike the woman from last year, not once did they cross the 'private party' threshold at any time that I am aware of.

Their situation reminds me of pickup basketball in the gym.  There are players you really wish were on your team, but thanks to the luck of the draw, some days they end up playing against you for that particular game.

So, now matter how much you wish your buddy was playing with you, while the game is in progress, you keep it in mind that he (or she) is temporarily on the other team. 

You play to win and then you shake hands when the game is over.  Now it is okay to be buddies again.


Personally, I wish these two women had been members of our group this year.  That is the absolute truth.  Even though I rolled my eyes at the guys who wore themselves out chasing these two ladies around the floor, I never felt the slightest animosity towards either woman. They had every right to want to dance. 

For that matter, these two women certainly would have been welcome additions to our group.  If they ever wish to join us in the future, I would love to have them with us. They struck me as very nice ladies.

Let me add I have no hard feelings towards the guys in the group who approached me about inviting these two ladies to join us.  I completely understand why our men would have trouble seeing why two attractive, friendly women like these ladies would not be welcome.  It is hard to see the Big Picture when two pretty girls are smiling at you.

In the future, I hope this article helps everyone see why an "open arms policy" is ultimately detrimental to Marla and to the group as a whole.  From now on, when it comes to any dance floor on a cruise, I would prefer we close ranks and give priority to the people who are playing for your team.  When you return to Houston, the game will be over.  Now you can chase anyone you met to your heart's content.


 
 

 

PARTING THOUGHTS

Isn't that a great picture of Lia Tsimberidou and David Vining?  Did you know I have at least three dozen more pictures that are just equally wonderful in their own right?

I haven't previously said anything about Lia or David, but I dined with them on two occasions and learned they are both very fascinating people.  Did you know Lia is from Greece?  Did you know David has a daughter at the University of Texas in the same dorm as my daughter?  They are both Freshman.  Small world, isn't it?

For that matter I haven't said much about a lot of people.  One of the problems I have is deciding which pictures and stories make the yearbook and which ones don't.  I will be posting more pictures in the days to come.  I have many lovely formal pictures I wish to share. I have a story about this year's walk on the Seven Mile Beach in Grand Cayman as well.

The truth of the matter is that I could go on and on and on.  Oops, I just noticed I typed to the end David and Lia's picture. One simple way to continue any story is to add a picture.  No problem - I already said I had 36 other wonderful pictures to choose from (actually I have hundreds more!) 

Isn't that a great picture of Sharon Allen and Gordon Grant?  I haven't said much about either of these 'Usual Suspects' either.  Trust me when I say they both misbehaved a lot on this trip and had a great time in the process!

I suppose I can break silence and share one nugget.  Gordon in particular left me absolutely convulsed with laughter one afternoon.  Mind you, Gordon is quite a character to begin with.  I was busy teaching the Virginia Reel.  We needed an extra guy.  Gordon had just shown up, so we dragged him out on the floor. There is one point in the dance where a couple locks arms and "Reel" their way down a gauntlet of temporary partners. The maneuver can be very tricky at first.  To simplify matters, I always say to save your right arm for your "one true partner" and save your left arm for your new partners.  Yeah, I know this description makes no sense, but it's the best I can do.

Anyway, to make a long story short, Gordon wasn't really concentrating all that hard.  As he kept saying, "I'm on vacation. I shouldn't have to think."  When Gordon started his "Reel", he was in trouble from the start.  He didn't have a clue what he was doing!  Gordon was circling around in total confusion and literally sticking his arm out for every person in sight.  Suddenly he accidentally locked arms with two men simultaneously.  For a brief moment, Gordon was arm in arm swinging around the floor with two other men.  What a sight! They had so much momentum that they did a full 360 before Gordon could slow down long enough to escape.  The look of sheer mortification on his face was so intense that I completely lost it.  I was laughing so hard I had to sit down on the floor because I was too weak to stand up.

Gordon, meanwhile, said he would have to quit!  I mean it. 
After that incident, Gordon literally sat down and refused to participate any more. Gordon said he was too scared to dance with anyone. What if he stuck the wrong arm out again?  I think he was kidding, but who knows for sure?

Fortunately, Gordon got his mojo back in Cozumel. I heard some interesting stories about some pole dancing complete with video that may or may not appear on youtube (he is negotiating hush money as I type).  Oops, now I am out of space.  Time for another picture!

Isn't that a great picture of Caitlin Prescott and Edward Sanchez?  Steve took this picture one night at the Atrium.  I haven't said much about Caitlin or Edward, but from the looks of the picture they were having a lot of fun here. 

Do you see the ghost in the background?  That is Magic, the lovely singer who entertained us all week.  This trip marked the third year in a row this pretty lady has been on the ship to sing for us.  I have never spoken to her, but I saw her watching us all week long.  If I were to guess, I think the lady is very curious about our group.  After three years, she surely has seen everything under the sun. I think she likes us.  By the way, did you know that Karl Rorabacher asked her to dance one night?  It was her off night and she was hanging out with her husband watching another band that was performing.  So Karl asked her to dance!  He said she did not know how to Swing dance, but she picked it up pretty fast.  It helped of course that she had Karl leading her.  Or so he said.  Anyway, I was proud of Karl for crossing the barrier. Oops, out of space.  Time for another picture. 

I haven't said much about the lovely Webb sisters, now have I?  Mary, the taller one, was on last year's cruise trip for the first time.  So on day two of the trip she got sick some awful virus.  Mary was quarantined to her room.  For the next couple days we didn't see Mary at all.  Finally Mary began to feel better, but she was too weak to misbehave.  Not that she had much time left; her cruise was almost over. 

I guess Mary must have liked what she saw until she got sick because this year she talked her lovely sister Frances into joining her.  I had met Frances a couple times before at the studio when she would come by to say hi to Mary or perhaps to give her a ride.  Frances always seemed kind of aloof.  It probably didn't help that she didn't know how to dance, but kept finding herself out on the floor anyway.  However, on this trip, I didn't get that impression at all.  Every time I spoke to Frances, she was outgoing and very warm.  I can only assume she does much better at sea.

Time for another picture.  I do not know a single thing about Rachel Barzilau or her boyfriend Thomas Mrazek. Zero. Zilch. Nada.  Out of curiosity, I looked to see if they have taken any dance classes from us. Nope. I have no idea how they heard about our trip or why they joined us.  I don't know where they live or what they do for a living. I don't know if they enjoyed our trip.  All I know is that Rachel was knockout good-looking and Thomas was Tom Selleck handsome.  They were gorgeous together.  I also know they disappeared in the middle of the trip.  I didn't see them for two days.

I can at least say they seemed friendly.  Thomas shook my hand a couple times and Rachel waved to me in Jamaica.  And that's it.  Now you know just as much as I do about our mystery couple. 

As you can see, I can go on and on and on. I haven't said anything about Elizabeth Northcutt, one of my favorite West Coast Swing dance students who signed up for this trip. Nor have I said anything about Louie Cottrell, one of the studio's best Whip dancers.  Elizabeth and Louie have two things in common - they both like Whip dancing and they are both very quiet. 

As always, the troublemakers get the lion's share of the publicity.  I guess that's the way it is in life.  The ones who behave - Deborah Jenkins, Jo Ann McKracken, Susan Blome, Linda Fleischer, Carol Batson, Wendy Weston, Joyce Isiminger - they seem to fly under the radar. 

For that matter, Anne Wells doesn't behave at all.  I heard she did some wicked terrible things with her pole dancing in Cozumel.  But when I looked at Steve's collection, no pictures appeared to prove it.  There was just this one tepid shot that made me yawn.  I have to be honest; I think Anne paid Steve some hush money.  Based on what I heard compared to what I saw, there is no other explanation.

Another guy who never behaves is Danny Hurdy-Gurdy Man. But you know what?  I didn't hear one bad thing about him the entire trip.  From past experience, I know Danny is always trying to get into trouble.  But Danny has learned the secret - stay away from the camera, stay away from the gossips, and don't talk to Rick.  As a result, he got through this trip scott free. 

The only person who knows what Danny is up to is Jeff Plaster.  But Jeff ain't talking!  I cannot penetrate the veil of silence. For that matter, I didn't hear anything about Jeff either!  Oh well, time for another picture.

Now this picture is interesting to say the least.  What's going on here?  Bet you don't know, do you!?

That handsome fellow is Tim Francis.  Tim and his beautiful wife Anita accompanied Jerry Francis, Tim's brother, and Jerry's fiancée Amy Adams on last year's cruise.  In addition, Tim and Jerry's parents, Don and Linda Francis, were on the trip as well.  On this trip, Tim entered every sort of contest there was - trivia, sudoku.  Tim won seven trophies and two medallions for his prowess.  Is that impressive or what?  Yes, that is VERY IMPRESSIVE! 

Let me add that Tim dominated our Pente competitions and Trivial Pursuits contests.  The guy is completely brilliant.  It runs in the family - Anita won some Sudoku contests as well.

But did you know about it?  No. This is the first time you have heard about it.  There is a reason, of course.  When last year's trip ended, I was in such a bad mood that I was unable to write a word for several weeks. 

I was angry about the woman who trespassed on our activities, I was angry about the two women who put dents in the ceiling during the Champagne Party, I was angry at the lecher who tried to molest one of my friends in the hot tub, I was angry at the woman who screamed at the waiters to hurry up and give her more free booze, and I was angry at the man who ran to a table so he could get the last seat before a blind girl could get there.

In a nutshell, I was so damn angry at these people that I couldn't sit down at a typewriter without trembling as the memories came flooding back in. Then Hurricane Ike hit and I stopped thinking about the 2008 cruise period.  Then the Intruder's lawsuit hit as well and I sank into the deepest abyss of my adult life.  So much for any cheerful stories about last year's cruise!

By the way, I just thought of another wonderful story from last year that was omitted. I can't believe I failed to tell the story of how my wonderful friend Gerald McEathron turned 80 on our trip.

That is Gerald McEathron grinning underneath all those Hawaiian leis.  So what exactly is going on here?  I knew Gerald's birthday was coming, so I planned a little surprise for him.  I smuggled a box of plastic leis we use at our Beach Ball parties onto the ship. Towards the end of dinner, I organized every lady on the trip to come up one at a time and give Gerald a big smooch, then decorate him with her very own lei.  I will spare you any mention of the recurring jokes that accompanied such activity.  The ladies had an absolute ball.  Some hussies not only smooched him twice, they also got back in line to smooch him again and lei him again. The nice thing about being 80 is that each girl got several smooching opportunities. I think I got a smooch in too.

Pretty soon there were so many leis on Gerald that I started to worry he might suffocate!  Fortunately, Gerald sensed the threat to his safety about the same time as I did, so he transferred many of the leis to his arms.  You don't make it all the way to Eighty by falling asleep at the wheel!

Gerald and his lovely wife Virginia are much beloved members of our cruise group.  Did you know that to this day Gerald remains the one man in the history of the studio who proposed to his wife at the studio?   Gerald popped the question to Virginia in the middle of a Rumba class back in 1997.  I believe the teacher was Jill Banta. Thank goodness Virginia said yes!

Virginia and Gerald have enjoyed a marvelous marriage. Did you know that Gerald and Virginia were on our very first SSQQ dance cruise in 1998? Virginia constantly reminds me that Gerald is the finest man she has ever met in her life and that she loves him dearly. Let me add that Gerald is just as happy.

Gerald is a hero to many of us in the group.  We all secretly hope that when we make it to Eighty, we are just as light on our feet and as quick in our mind as Gerald is.  Gerald hasn't lost a step on the dance floor.  I marvel at his ability to dance to the fastest of songs without apparently tiring out. I should be so lucky!

In addition, I am deeply grateful to Gareld for introducing his lovely daughter Deborah (pictured) to the studio.  Deborah is just as intelligent as her father and she is also her father's equal as a wonderful human being.  They are both amazing humanitarians.  I thank my lucky stars these wonderful people have chosen to share a large part of their lives with me and the studio.

I often wish I was a stronger person.  I know that I allow myself to lose heart when things go wrong on my dance cruises.  I take it all much too personally.  The fact is, even though I felt like the 2008 Dance Cruise was a complete disaster, the guests told me they had a perfectly delightful time.

I was just so lost in my own problems due to the poor behavior of a select few that I completely failed to see the 2008 trip was a marvelous success.  Let me add I believe I owe the 2009 group a word of thanks.  It was through their healing power that I was able to put last year's problems behind me.

The 2009 group truly restored my faith in the Circle of Friendship that permeates every one of these trips. One feature of a group cruise trip is that "differences" between people don't seem to matter.  For example, within our group, age doesn't seem to matter. People of all ages can enjoy the trip.  Gerald and Virginia are proof of that - everyone adores them.

Furthermore, it doesn't matter whether you are single or a couple. Experience has shown that the couples enjoy the company and the shenanigans of the singles. The singles enjoy the stability and warmth of the couples.

The couples enjoy the chance to interact with friends. They also enjoy the chance to occasionally go off by themselves and be alone with each other for a while.  The singles enjoy the wide range of other singles to chase around the ship.  And when they tire of the chase, they all plop down in the hot tub and simmer for a while. Refreshed, they jump out and begin the chase again.

Best of all, when it comes to dancing, the couples and the singles all enjoy switching partners.  It is fun to dance with lots of different friends.

On each cruise trip we take, there is a growing feel that it is a "family reunion". A cruise ship is ultimately a huge floating hotel perfect for family reunions.  There is something for everyone to do. Marla's Cruise Trips have allowed people to create bonds of friendship much deeper than at any time I can ever remember at our studio before the Cruise Era began. 

The connections formed on these trips really are a thing of beauty to watch. Entire groups of people who connect on the sea keep that friendship going once they reach land.  And what do you suppose they like to talk about when they get together? You guessed it - last year's cruise and next year's cruise.

Tim Francis and his Michael Phelps-like trophy exhibition


A LETTER FROM VELMA, LEADER OF THE WHAT THE HELL CLUB

From: Velma
Sent: Saturday, September 12, 2009 11:59 AM
To: dance@ssqq.com
Subject: Note from Velma

Dear Rick,

As you know, I started dancing at SSQQ as the beginning of a recovery process after the death of my husband. Cher Longoria had suggested that I take lessons for some time.

The lessons, dancing and people at SSQQ have been a great addition to my life. You are a wonderful teacher in more ways than dance. And your choice of Marla as a mate lets me know that you are also a wise man.

Dear Marla,

I wanted to thank you for all your work planning, organizing and managing the Conquest Cruise. Since I had never been on a cruise I was apprehensive about the trip. However, it could not have been better.

Your selection of the people who sat with me at dinner was perfect. Not only did we enjoy the cruise, we have become friends. Everyone likes everyone.  Last night we all had a reunion dinner together two weeks after the cruise.

If you need a second career you can become a matchmaker.

I loved watching you and Rick dancing together. It is obvious you are still in love. You are both very special people.

Velma Roppolo


 

RICK'S REPLY

Thank you for your very kind letter, Velma.

I agree I showed a lot of wisdom in my choice of a mate!  Marla and I are definitely in love. I respect her on so many levels and for so many reasons.

As for helping you recover from the death of your husband, I know exactly what you mean. The studio has helped many people heal their wounds in a similar fashion. I am one of them.

You know, dancing doesn't come easily to you. You stumble, you fall, you roll your eyes and grimace with exasperation. But I have to hand it to you - you get back on the horse, you persist and pretty soon you get closer. The thing that matters to me, though, is not how well you dance, but the attitude you bring to it. You seem to understand that the dancing is simply a marvelous excuse for a bunch of great people to hang out together. Of course, let me add it helps that dancing turns out to be a lot of fun.

In a way, you are just like another friend of Cher's - Joel Konkel. He showed up here at SSQQ beaten down from his own disappointments. He didn't seem to have a lot of confidence. Making matters worse, when he first got here, Joel quickly discovered he couldn't dance a lick to save his soul. Learning to dance was a real struggle for him. But he stuck with it!

Now through the same determination as you have shown and plenty of practice, Joel is really smoothing out on the dance floor. Good for him! But the important thing to me again is not Joel's dance ability, but his 'heart'. Joel makes everyone around him happy. That is his true gift to this studio.

You seem to have a very similar gift, Velma.

I think you are better now. It has been fun watching you come back to life!  Now that you are strong again, you have turned into the same sort of 'giver' that Joel is. Marla and I loved watching you in action on the trip. You were definitely the leader of the pack, i.e. your what the hell club. What a hoot!  Good work!

It is true that I got this show started. Then Marla came along to take it to the next level with her cruise trips.

I am pleased to say the future of the studio is bright. Most people don't have a clue who this 'Daryl' guy is, but let me assure you, he is cut out of the exact same cloth as me. Daryl has talent upon talent with people skills that I believe exceed my own. You have no idea how grateful I am that someone of his caliber is willing to take over the reins. And I mean every word. I can't predict the future, but I know that Daryl has some amazing energy about him. I feel very good about his prospects for taking this circus way beyond where it is now. He has the leadership ability and he has people like you and Joel to help him take it there.

Best of all, it wouldn't bother me in the slightest to see him excel. I have the "George Washington" satisfaction of getting it all started and that is all I need to be happy.

On a very sad note, we lost two fine men on September 12 last year. Gary Schweinle in particular was one of our main 'lieutenants', a real shining light. He was an amazing guy. I knew when we lost him, we lost a huge leader. And yet this year on the first anniversary of the tragedy, this year's Kool Kat Swing Party turned out to be one of the most amazing dance parties imaginable.

From my point of view, what was remarkable about the party was how successful it was in comparison to how little I did. I barely lifted a finger, but the party exploded anyway. Why? Because the lieutenants took over and asked other people to help. So many people deserve credit for last night's success!

In addition to Joel helping, there is this guy named Charley who helped organize last night's party. He is a modest guy who would never dream of tooting his own horn. And let me add that Charley had his own experience seeing how the studio could help him recover from a great sadness.

Charley and Joel are just two of the obvious suspects, but I suspect many others. I loved it when I discovered that Marsha and Mona were doing steady business at the margarita factory. And all that food! Wow! I could tell there were a lot of people who put some real backbone into making last night's party work.

And the people responded - there was a huge crowd.  They were laughing, they were eating, they were dancing.  It was a sight to behold.

Consequently, last night was a real triumph for me. One year later after Gary and Michael's death, it is good to see that the studio has healed itself. A year ago, the studio was in deep depression thanks to Hurricane Ike, the destruction throughout the city, the loss of power, and of course the twin tragedies of Gary and Michael.  

Now look at all the happiness. The dance studio is a pretty amazing place.

These days the studio is blossoming again. I give much of the credit to our wide range of 'lieutenants', that is, people like you who help get the party started and keep the action going.

As for me, I enjoy watching it all go by. It is comforting to see that I don't have to do the heavy lifting any more. Thanks to people with tons of energy like you and Charley and Joel and everyone else, this is a very satisfying thought indeed.
 

Let me add one more thing - this trip healed me too.  For a long time, I have carried so much bitterness around with me from last year's trip.  The 2008 Conquest Trip was a true nightmare for me.  One night at the Captain's Reception, I was standing at the very back of the room talking to Kurt Wind.  Marla was out on the floor dancing.  I noticed a woman who was drunk out of her mind.  She wanted to get even more drunk.  So she parked herself right in the path where the waiters go to pick up new drinks and carry them to the guests.

Like a troll guarding a bridge, she was about to snatch two, even three drinks from every tray, guzzle them down, and prepare to attack the next waiter.  Finally one waiter had the temerity to suggest she move just a few feet so they could get by without spilling their trays. This woman screamed at them, calling them a bunch of Filipino fill in the blanks and much worse.  I cringed at her words.  I have never seen a more horrible public treatment of people who could not possibly retaliate. I nearly interceded myself!  Fortunately a ship officer took over.

I was so sickened by her behavior that I was seething with anger at her treatment of these defenseless men.  Then came the final blow. Marla came back and I pointed the woman out.  Marla said that woman was with our group.  I was incredulous.  I had never seen her before. The realization that I was responsible for bringing this creature on board to torture these men was more than I could bear. A depression came over me that was so dark I literally had to go my room.  I was not fit to be around another human being. 

The Intruder incident set me up, the Destructo incident put me on the edge, and now this Cruella de Ville monster pushed me into the abyss.  On the spot, I froze up.  I had to go to my room.  That was the end of the Trip for me; I had shut down. I was barely civil for the remainder of the trip.  One night I didn't even come to dinner.  Marla had to go without me.   I stayed out of sight as much as I possibly could.  The depression I sunk into on that trip marked one of the lowest points of my career.

Consequently I approached this year's trip with the attitude that I was just going to do my job and get it over with.  Then to my surprise, I found myself smiling from the moment our first party.  That smile never went away.  It carried through all the way to the very end of the trip.  It was smooth sailing from start to finish. Even the stuff that used to bother me didn't bother me that much.  This year's group was so wonderful that all the bad memories of last year's trip just seemed to fade away.  I felt a healing that was pretty amazing. 

I might add this trip was so good to me that I couldn't wait to write about it. Unlike last year when I had to force myself to say even a word about that trip, this year I couldn't stop writing.  What a pleasure it has been to tell the tale of the 2009 Conquest Trip.


It is nice to remind people that the studio actually heals people. This is a good message indeed.  The studio has healed you.  The studio has healed me.  And we are not alone.  There are a lot of people who been healed by the studio's warmth. 

I still miss my friends Gary and Michael, but watching the studio heal itself and spring back to life is a joy to behold as well.  You have no idea how happy people were at that Kool Kat Party.  I can't help but compare this special moment to how miserable we were exactly one year earlier.

Life is indeed a circle. 

Rick Archer
SSQQ Dance Studio
September 13, 2009


 

   

RICK, MARLA, AND GARY RECEIVE A LAWSUIT THREAT
Well, guess what? The "Intruder Story" from the Conquest 2008 trip is gone.


Here is what I wrote on my website.
"The Intruder Story is Gone. On the first day of our 2008 Conquest Cruise, there was an incident that affected our trip. Our cruises have been plagued with a problem of people who try to join our activities without bothering to sign up for the cruise through my wife Marla. In early September I wrote a story about this incident complete with pictures. The purpose of the story was to express our exasperation with this continuing problem. Mind you, I never published the name of the woman involved. I wrote the story because we have a business problem and the story illustrated how serious this problem continues to be.
On Monday, January 12, 2009, the woman referred to in the story phoned Gary Richardson to say that he would be included in a lawsuit for his part in taking 'embarrassing pictures' of her during the cruise. Gary then relayed the message to me. Since she has never contacted me directly or through surrogates, this call to Gary marked the first time I had ever heard of her dissatisfaction. Without hesitation, I voluntarily took down the pictures five minutes after Gary's call.
I decided to leave the story up for a simple reason - I felt that I had told the truth. But on Thursday, January 15, I was sent a certified letter threatening to sue me if I left the story up.
So I took it down. I did so for two reasons. I took it down because our legal system allows people to file lawsuits at little risk to themselves. A good example would be the recent Victoria Osteen trial where she had to spend a small fortune defending herself against the airline stewardess who claimed that Mrs Osteen had pushed her. Although Mrs. Osteen won the trial, her husband will surely have to write another book to pay the attorney's fees.
I also took the story down because I was asked to. The woman in question is now engaged to an SSQQ man - David Diggs - she met on the trip and I am sure they both would like to put this incident in the past.
I also apologized to the woman in question for any problems my story has caused her and hope this settles the matter to her satisfaction."


RICK ARCHER'S NOTE:
Here is an excerpt from the lawyer's letter:

"I have been retained by XXXX to sue you. I have reviewed the photographs and content and have advised her that she has legal claims as a result of these publications. The likeness of XXXXXX has been appropriated to promote a business venture and XXXXXXXXX has been damaged as a result. In addition, XXXXXXXXX has been defamed."


The original story appeared here. http://www.ssqq.com/travel/conquest2008.htm
And what do I think about this development? I would rather not say. But if you would like to tell me what you think about this development, feel free to do so. I happen to think this is a serious issue. I will not only print your letter name excluded, I promise to delete the email as well.
......................

THE INTRUDER SUES RICK ARCHER

FORWARD

On Monday, March 30, I was served here at my home with a libel suit in response to the story I wrote about the woman who crashed our party on last year's Conquest 2008 dance cruise.  After I asked her to leave us alone, she then proceeded to weave her way in and out of our activities for the remainder of the week.  

I originally wrote the story for a specific reason - on every trip we have people who bypass Marla and book elsewhere, but wish to still be included in our group activities. 

The frequency with which this issue comes up on every trip is so alarming that I feel compelled to make sure our customers know just how upset this practice makes me.  My wife Marla works incredibly hard to put these trips together.  To have someone book elsewhere, save $20 or so on some discount, cut Marla out of her commission and then have the nerve to intrude on our private group activities is equivalent to a modern-day slap in the face of my wife.

In my opinion, that is exactly what this woman did.

What kind of man would I be if I didn't stand up for my wife and say enough is enough?  

BACKGROUND

Over the past several years, the combination of the changing business practices of the cruise industry and the perpetual desire to save $20-$30 on the part of potential cruise customers has created an absolute nightmare for my wife Marla. 

I will now review the problem again.   Years ago, travel agents used to make a good living booking airline passage for their customers, taking a fee in the process.  Somewhere along the line, the airline industry figured out a way to bypass the travel agents and save a buck.

Today the cruise industry is attempting a similar ploy. Once a customer takes a cruise, the cruise line has his or her email.  Through the use of constant email bombardment, after the initial cruise, the cruise line begins to send a variety of email discounts directly to the customer regarding future sailings.  The cruise line hopes you will book directly through their web site.   This allows the cruise business to bypass the travel agent. 

This practice is legal.  It is also the American Way.  Let me add this practice is very effective in sowing discord.  Although Marla negotiates marvelous group discounts for our passengers on each and every cruise, the goobledy-gook in these discount offers confuses everyone.   The Internet invites people to do a vast amount of comparison-shopping.  Unfortunately no one can even begin to understand the fine print or factor in the costs these web sites don't bother mentioning.  Faced with tantalizing discounts, the temptation to have your cake and eat it too becomes overwhelming.   People wonder if they can apply these discounts to Marla's group price.  When they find out they can't, a new thought enters their mind.  If they take the discount and bypass Marla, can they still join our group activities whenever they want to?

They turn to Marla so she can explain their many options.  As a result, Marla spends untold hours replying to phone and email queries asking for explanations.  Last year, Marla nearly lost her mind trying to sort through all the discount confusion.  I am not exaggerating.   Marla looked at me one day and said, "This isn't fun anymore."  I nodded in understanding.  She was right on the verge of taking the job and shoving it.

I openly admit that as last year's 2008 Conquest began, both Marla and I were already in a bad mood regarding the neverending headaches from trying to clear up misconceptions with people over competing price discounts.   Sad to say, no matter what discount they came up with, it was rarely more than $20 or so below what Marla had advertised. 

During these discussions, invariably Marla had to answer one question in particular - Can I book through someone else (e.g. a discount Internet travel agency, the cruise line directly, or perhaps another travel agency) but still participate in your group activities?   Can I still come to your dance classes?  Can I at least eat with your group at night?   Can I come to your nightly dance sessions? 

This issue came up about three times a week.  And three times a week Marla went grey trying to be professional, cordial, and FIRM while trying to tactfully say NO without alienating these people.  This isn't easy, by the way.  It is more than or less the same tap dance I go through discussing my favorite issue REFUNDS and you already know how crazy that makes me.  

People want their $20 discounts.  This is important to them!  So they would invariably begin to argue with her.  What difference does it make if I book elsewhere?  Can't you make an exception?  Why not? 

Try spending 15 minutes on the phone or 15 minutes on the keyboard responding to the constant calls and emails on this issue.  The first time you would be patient.  The second time you would be restless.  By the third time you would go nuts too.  But it didn't stop at three.  It happened every day over and over and over again.  Marla went slightly crazy trying to defend her turf.  She began to count emails.  Thirty emails from this person.  Twenty-five emails from that person.   Some people were polite, some people were rude, but the sheer volume of people trying to work an edge wore her out.

At least once a day from the other end of my house I would hear Marla screaming in her office after she hung up the phone.  I cannot begin to explain how much I wanted to protect her somehow.

I want you all to understand something.  I love my wife dearly.  Marla is my best friend in the entire world.   Besides my obvious affection for her, I admire her and deeply respect her commitment to organizing these trips.  You may not know this, but Marla works endlessly to make these trips successful.  She gets paid, yes, but you have no idea how much of what she does comes from her heart.  She doesn't need the job.  Marla does these trips as her way to make a contribution to our studio.  

Let me give you a simple example.  Thanks to our crazy economy, the cruise industry knows it is in a precarious position.  The thought has crossed many people's minds that maybe this is the year to skip taking a cruise and tighten the belt.   So the cruise lines are getting desperate.  They are offering unbelievable price reductions to fill their ships despite the economy. 

A week ago Marla was faced with a deadline.  She had sold 60 spots on this year's trip.  Should she ask for an extension on the group discount or fold her hand and let go of the discount?   At the time, the prices were fluctuating so greatly that current prevailing price rate was now actually below the discount she had negotiated four months earlier (normally this price rises!)

This is what Marla did.  She renegotiated the passenger rates with Conquest.   Marla was able to reduce the rate of every single person ALREADY ON BOARD by $100 to $120 a person.   Add it up.  60 times $110.  That saved our group that was already on board (and legally committed to the higher price) about $6,600.  This also meant that any new person signing up would receive this deduction as well.

In order to do this, Marla sacrificed $1,673 in commissions.   There is no way for her to get that money back.  It is gone.  Marla did this voluntarily BECAUSE, in her words, it was the right thing to do

That doesn't mean the loss of $1,700 didn't sting.  My wife walked around for a day looking like she had just been mugged.  As a friend of mine recently said, he admires how we operate our business like a family, but in his experience it's hard to get rich marketing to family.  No kidding. 

Neither Marla nor I are saints.  We are flesh and blood people who have bills just like everyone else.  Nor are we rich.  Our studio was hemorrhaging money as recently as December.  So giving back $1,700 after all the grief my wife goes through took a big toll on her mind.   Marla does not make that much money on commissions to begin with.  Now she had just handed back about 40% of her salary.  You see, the cruise industry does not want its travel agents to renegotiate terms.   While they are pulling their discount shenanigans to lure new customers, they don't like giving money back to passengers they have already booked.  So they build in penalties to discourage independent agents Marla from doing exactly what she did.  But Marla did it anyway because it was the right thing to do for her friends.

This was hardly the first time I have seen Marla suffer over her cruise business.  After all the arguing and the pettiness, I shudder when I see Marla retreat into one of her "Why do I even bother?" moods.  

Marla saved the group $6,600.  Do you know what she added after announcing her good news?  "So, please, no whining about the new price and try to keep the grumbling at a dull roar for this cruise."

This is what I am talking about.  Marla gets aggravated all the time.  But nothing upsets her more than seeing people book elsewhere, and then magically show up on the ship.  Yes, it is true.  No matter what Marla says, people still try to bypass her.   They sign up for the cruises elsewhere, and then show up for some of our activities just like the Intruder did.

I have been fighting this problem now for seven years!   I estimate we have had at least one incident on half the cruise trips we have taken.   You don't believe me?   I have documented these incidents.  Go read for yourself.

http://www.ssqq.com/travel/rules.htm#BOOK

Why do I write these stories?   I write stories about incidents so my customers know that when I say something, I mean it.  In my opinion, "Documentation" is the surest way to convince my studio's customers that I don't make this stuff up.   

The problem of "Intruders" is a serious business problem for us.  We are fed up with people who ask to be included in our activities without having to pay the price (which is a REASONABLE PRICE by the way.  There is NO MARKUP!)

There is no way to force newcomers to show loyalty to Marla.  None.  All we can do is be on the lookout for people who try to join the party without an invitation.  It is our only defense.

Given this context, perhaps it makes sense that both Marla and I were up in arms last summer when two attractive women came to our first-night cocktail party.  They were not members of our group.  Their appearance struck a nerve in Marla, no question about it.  She was too upset herself to deal with it. Marla asked me to say something to these two women. 

When I confronted the two women, I told them they were welcome to stay for the remainder of the party.  At the time, I did not wish to embarrass them in front of any friends they might have in our group.  I then asked them politely to refrain from joining any further SSQQ group activities for the remainder of the trip.  And then I walked away. 

One of the two women was never seen again, a gesture I appreciated.  If the other woman had done the same thing, there would have been no story.  The matter would have been closed.   The other woman, however, came to our late night dancing activities after I asked her not to.  The Intruder danced the night away with the men in our group while our legitimate female guests twiddled their thumbs sitting on the couches waiting for someone to dance with.  This late-night party, incidentally, had a sign on at the front door that read "private party".   Her actions showed that my earlier request at the cocktail party meant nothing to her.   That is when I gave her the nickname "Intruder".

DEFINITION OF 'INTRUDER'

"To put or force one's way in inappropriately, especially without invitation, fitness, or permission.  A person who enters a place without permission. "

"To come in rudely or inappropriately; enter as an improper or unwanted element."

HOW DO I DEAL WITH THIS PROBLEM?

So how do you stop people from crashing a party?   We are all civilized, right?  

In my case, I tried being polite.  I told both women they could stay. I invited them to finish their complimentary glasses of wine, dance or talk with whomever they please and finish out the party in grace.  Just don't come back any more.  I added the magic word "Please".

So did my request work?  Well, it did with one woman, but not the other. 

Indeed, this woman weaved her way in and out of our group activities for the rest of the week.  She became the major topic among our group every night at dinner. 

Someone suggested I wrote a story.  How else would we make it clear for future cruises that we don't appreciate people forcing their way in?

When the trip was over, I did indeed write the story.  I added a dozen or so pictures.

One person who read my story asked me why I had published so many pictures of this woman.  I explained that I wanted to show that wherever we went, there she was.  We did not go out of our way to take frequent pictures of her.   We didn't have to go out of our way.   She came to us.

I might add the woman was smiling in those pictures.  The last time I checked, a smile indicates permission.  I am sure her lawyer will argue with me about that.

I was also asked why I had written such an extensive story about the woman.

I told the story for this reason - Our past cruises have been plagued with a problem of people who try to join our group activities without bothering to sign up for the cruise directly through my wife Marla.  The purpose of the story was to express our exasperation with this continuing problem.   How do I educate our customers unless I document the problem?  

Mind you, I never published the name of the woman involved.  I had no desire to hurt her.  I wrote the story because we have an ongoing business problem.  My story illustrated how serious this problem continues to be.  It was my hope if I explained the problem thoroughly, we wouldn't have to go through this again. 

I wrote the Intruder Story for one purpose and one purpose only - I wanted to explain to all future customers that we are business people who understand that everyone has the right to book their cruise any way they choose.  But if you don't wish to use my wife to book your trip, then please don't intrude upon our group's activities. 


EARLIER STATUS OF THE LAW SUIT

I do not wish for this law suit to go to court.  I have much better things to do with my time and my money.  Mind you, I have never once published the name of the woman involved. 

Here is a review of the interaction between myself, the Plaintiff and her lawyer to date.

ONE

On Monday, January 12, 2009, the woman referred to in the story phoned Gary Richardson to say that he would be included in a lawsuit for his part in taking 'embarrassing pictures' of her during the cruise.

Gary then relayed the message to me.  Since this woman has never contacted me directly or through surrogates, this call to Gary marked the first time I had ever heard of her dissatisfaction.  Without hesitation, I voluntarily took down the pictures five minutes after Gary's call.   

I decided to leave the story up for a simple reason - I felt that I had told the truth. 

TWO

On Thursday, January 15, I was sent a certified letter from an attorney threatening to sue me if I left the story up.   Here is the letter:

 "January 13, 2009

Richard, Archer, I have been retained by Plaintiff to sue you.

She called on me after being informed of content placed on a website www.ssqq.com   I have reviewed the photographs and content and have advised her that she has legal claims as a result of these publications.   The likeness of the Plaintiff has been appropriated to promote a business venture and the Plaintiff has been damaged as a result.

In addition, the Plaintiff has been defamed.   The website credits you with your contribution. 

The above-referenced photographs of the Plaintiff were published through January 12, 2009.  The written content of the publication continues to be published.  This letter will serve as the Plaintiff's formal demand that all content in the website that is related to alleged activities on the cruise in question be removed within three (3) calendar days of the date of this letter."

 

At that time I showed respect for the attorney's request and took the story down.  I did so for two reasons.   I took it down because our legal system allows people to file lawsuits at little risk to themselves.  A good example would be the recent Victoria Osteen trial where she had to spend a small fortune defending herself against the airline stewardess who claimed that Mrs. Osteen had pushed her. 

I also took the story down because I was asked to.  I have been told the woman in question is now engaged to an SSQQ man that she met on the trip.  I assumed at the time they would like to put this incident in the past so I did everything they asked me to do.

In addition I wrote an apology:

"I apologize to the woman in question for any problems my story has caused her and hope this settles the matter to her satisfaction."


THREE

The lawyer gave me three days to comply.  After receiving the letter above, I removed the story on Friday, January 16th, 2009, at 1 pm, well within the deadline.  

I published the lawyer's letter in its place. 

Shortly after that, the woman then called Gary on the phone and told him she wanted the lawyer's letter taken down as well.   Working through her emissary Mr. Richardson - yes, the same man to whom she just sent a letter threatening to sue - our lady called Gary at 2:50 pm on Friday, January 16, to say she was uncomfortable to see that the lawyer's threatening letter sent to me had been posted on this spot.  According to Mr. Richardson, she said, "I guess I will meet with my attorney again soon to see if we can still sue." 

So Mr. Richardson - who was included in the lawsuit along with my wife Marla - said he would pass along her message to me.  I agreed to accede to her wishes. 

So on Friday, January 16th, 2009, at 3 pm, upon this woman's request, I voluntarily removed the lawyer's threatening letter as well. 

For the record, I have done the following:

1)  Voluntarily removed the pictures on Monday, January 12th, 2009.  I did so without being threatened.

2)  Removed the story on Friday, January 16th, 2009, at 1 pm after receiving the certified mail letter from the attorney.

3)  Voluntarily removed the lawyer's letter as well on Friday, January 16th, 2009, at 3 pm after receiving the phone call from Mr. Richardson.

4)  Voluntarily issued a public apology.

As you can see, I did everything they asked me to do.  And they sued me anyway.  First the woman intrudes on my party and now she sues me for having the nerve to complain about it.

TODAY'S STATUS OF THE LAWSUIT

This is where we stand today Friday, April 03, 2009. 

I will need help fighting this lawsuit. 

One, I do not have a lawyer.  I am hoping that a lawyer from within our community will offer to defend me.  Of course I will pay him or her. 

Two, I hope some of the passengers from last year's cruise will testify in my behalf. 

Three, I hope this lady will come to her senses.  This is not a matter worth suing over. 

Four, next week I will publish a copy of the lawyer's lawsuit.  It is very interesting reading.  In addition I will probably republish the original Intruder story so you can read again what all the fuss is about.

 

 

REVISITED FROM LAST WEEK:  THE INTRUDER SUES RICK ARCHER

THE DEFINITION OF 'INTRUDER'

"To put or force one's way in inappropriately, especially without invitation, fitness, or permission.  A person who enters a place without permission. "

"To come in rudely or inappropriately; enter as an improper or unwanted element."

In last week's Newsletter, I reported that I was being sued for libel suit in response to the story I wrote about the woman who crashed our cocktail party on last year's Conquest 2008 dance cruise. 

This woman's behavior definitely hit a nerve.   Before every cruise, we have inquiries people who wish to bypass Marla and book elsewhere, but ask permission to still be included in our group activities.  Even though Marla always says "no", her message doesn't always seem to work.  Indeed, we have had incidents on 8 of our 14 previous cruises where people tried to participate anyway. 

In last week's issue, I wrote about how the cruise industry is trying to cut the Travel Agent out of the middle. 

Thanks in large part to aggressive direct discounting on the part of the cruise industry, all SSQQ cruise guests (including myself) are sent one or two emails a week from the cruise lines offering "special one-time only bargains."  These bargains can only be achieved if you sign up directly through the cruise line. 

In last week's issue, I explained the incredible headaches that Marla has incurred defending her turf against the barrage of discounts.   Over the past several years, the combination of the changing business practices of the cruise industry and the perpetual desire to save $20-$30 on the part of potential cruise customers has created an absolute nightmare for my wife Marla. 

One woman, Adriana Breidenstein, who is a travel agent herself, wrote to comment on my explanation of the cruise industry's attempts to force out Travel Agents.   Adriana, a former SSQQ dance student, is the woman who helped Marla and I get started in the cruise business back in 2003.

From: Adriana
Sent: Tuesday, April 07, 2009 10:09 AM
To: dance@ssqq.com
Subject: Your description of the Cruise/travelagent busienss

Hi Rick,

Wow!  You just described, in a very human way, how today's Travel Agency operates. Plus we deal not only with Carnival but with the whole array of Vendors who direct market  to the client's e-mails and addresses that we have to provide to them and their accounting !

On top of that we try to solve all these problems they create -  taking reduced commissions after re-faring what  started out like a nice booking. The cruise lines just  want to get people on-board their ships -  revenue comes from on-board  spending .  We'll never see a penny of that .   

Cruising is fun and it's great what you are doing since your business is tied to people bonding and having a good time but yes, what is your hourly rate, stomach upsets  and the point of getting sued.  Grr, Best of luck with this!   

Marla's problems are very much par for the  course and are multiplied exponentially for us in the Travel Profession on a daily basis because we deal with Vendors  and economic situations and banking all over the world. 

On the other hand - that is what a Travelagent does!   To solve the problems and make it "easy" for the client.

To give the clients the best  - take them thru the maize  and make things go seamless and as pleasant as possible therefore ---

 A good client is a client committed to the relationship!!!

Yes, I remember reading the original Intruder article.  Yes, you may print my letter. You may use my name and state our relationship and how we started it all.

Best wishes!
Adriana Breidenstein -
Universal Travel  
.........

 

These discounts are tempting, to be sure.   Everyone wants to save money.  That's human nature.  But the lure of spending time with the SSQQ group is also there.  As I have documented many times, there is great fun to be had spending time with lots of friends.   In fact, it is the fun of joining the SSQQ group that usually gets people interested in taking each particular cruise in the first place.   The woman who is suing us told Gary Richardson she knew about the SSQQ group before she signed up to take the trip.

If you couldn't care less about rewarding my wife for her work organizing these trips, the perfect solution, of course, is to grab one of those discounts and still find a way to hang with the SSQQ group. 

This would mean bypassing Marla as the agent of record and cutting her out of a commission.  Most people in our group would never dream of doing this.  They are loyal to Marla and appreciate the hard work she puts in organizing these trips. 

But newcomers or people on the periphery of the SSQQ group could care less about Marla.  They want their discounts and they want to see their SSQQ friends too. 

I first encountered this problem during our Jubilee Trip in 2003.  Three women mysteriously showed up at our Cocktail Party on the first night of the trip.  I noticed them out of the corner of my eye.  Since there were 144 people aboard - a record that still stands as of 2006 - quite frankly I had no idea who a lot of these people were.   I got distracted and did not have the opportunity to talk to the three women.  

Later that evening during dinner a couple who were definitely with our group came to me at my table to complain that there was no place to sit at their assigned table.  I asked Marla about the problem.  She told me to inspect their boarding pass ID card to look for which table they were supposed to sit at.  I identified the table and glanced over at it.  By coincidence, the same three women were sitting there plus there was one empty chair.   Hmm, now that's suspicious. 

When the time was right, I asked them what the story was.  Yes, the three ladies signed up elsewhere, but decided to join our group.  And why not?  They read our web site and didn't see any rule that said otherwise.

That is when I realized I had to draw a line in the sand for our future cruises.  You can't have both.  If the discount is that important, fine, but stay away from our group.

The rule has worked for the most part.  Until the 2008 Conquest trip, there have been six minor problems and only one major problem.  

However, no one has ever quite made their presence known to the extent of last year's woman in question.  After I granted this woman permission to remain till the end of the party, I also asked her to leave us alone for the rest of the trip.  To my surprise, this woman proceeded to weave her way in and out of our activities for the remainder of the week. 

Marla and I were upset.  We did not appreciate having her barge in on our activities.  Angered by her refusal to leave us alone, she became a topic of conversation at our dinner table every night for the entire week. 

As we pondered the situation, it was obvious the woman had done nothing illegal.  Intruding on cruise activities may have been rude, but it was no crime.  So what was I supposed to do about the problem?   Ignore it and let it continue?  That didn't make sense.  So I decided to document it.  What other recourse did I have?

When we returned to Houston, I wrote a story about the incident on the website.  No surprise there.  I write a story about everything.   Titling the story "The Intruder", I explained in detail the activities of the woman in question and our response to her.

The woman didn't like the story. 

So she called my friend Gary Richardson, the DJ and our photographer, to complain about the story.  She objected to having her pictures used. 

Over the years, I have published thousands of pictures on my web site.  Once or twice, people have objected to the use of their picture.  The only example I can remember was the woman who became a Christian and no longer wished to have a picture of her in a bathing suit posted.   When she objected, I have removed it. 

So when Gary relayed the message to me, I voluntarily removed her pictures.  All she had to do was complain and the pictures were gone.

I let the story stay.  After all, what I had written was the truth as I knew it. 

A few days after the phone call regarding the pictures, I received a threatening letter from a lawyer.  The lawyer specifically said I had three days to remove all objectionable material including the story.  So I took down the story too and replaced it with the lawyer's letter.  After the woman objected to seeing the lawyer's letter, I removed it as well.   All of these actions were finalized on Friday, January 16th, in order to comply with the three day limit imposed on me by the lawyer.

On March 30th, I was served notice that I was being sued.  My question is why did the lawyer tell me what I was supposed to do to avoid a lawsuit, then turn around and sue me anyway?


AMERICAN JUSTICE

There is saying that "American Justice" is an oxymoron along the lines of "Military Intelligence" and "Religious Tolerance".   The wags contend that in a lawsuit there are always two losers.  Only the lawyers win.

Horror stories about lawsuits abound.   For example, who can forget the infamous $67 Million dry cleaner lawsuit from a year ago?

The way our legal system is set up has troubled me for years.  A few years ago, I heard a story here in the Heights where I live that scared me to death.  Some kid climbed a neighbor's fence to use the neighbor's swimming pool.  The neighbors were out of town at the time.  The kid fell from the fence and hurt himself.  The parents sued.  Something about the fence being constructed of sub-standard wood.

When I asked a lawyer about that, she said she doubted the parents would win, but the family still had to defend themselves.

The craziest story I ever heard was about the guy who was drunk and climbed the fence to get into Sea World in Florida.  He climbed into Orca's fish tank and drowned (1999).   His parents sued Sea World.  I saved the news clip:

"The parents of a man found naked and dead on the back of a killer whale at SeaWorld Orlando are suing the marine park, alleging the dangerous orca was portrayed as a huggable stuffed toy, a lawyer for the family said Monday."

The point I am making is that anybody can sue anybody. 


The cost of defending myself will likely run into the thousands of dollars.  Any money that Marla has made over all these years of organizing cruise trips will vaporize in a cloud of smoke. 

The lesson to be learned here is there is no such thing as "free speech" even in America.  

Now I have a question.  What if the plaintiff were responsible for paying the defendant's court costs if the decision went against the plaintiff?   After all, the plaintiff expects me to pay HER LAWYER'S FEES.  Why shouldn't that door swing both ways?

Who in their right mind wants to go through the misery of a lawsuit?  
The effects have been immediate.  Neither Marla nor I can sleep.  We walk around like zombies during the day sick in our stomachs with worry.  I sit and play computer chess all day long because I don't have the enthusiasm to attend to my business.  I just go through the motions at the studio.  Marla and I lose our temper at each other almost daily over the smallest things.  Why?  Because we are incredibly tense.

No one enjoys the thought that all of our hard work is going down the drain to a woman who had the nerve to crash our party and then had the nerve to sue us when we complained about her behavior.

THE ORIGINAL INTRUDER STORY

Now that I am being sued, there is no point in hiding the original Intruder story any longer.  They told me to take the story down, I took it down, and they sued me anyway. 

It is all going to come out in court, so we might as well read the story again and see what she objects to.

One more thing.  If this goes to trial, they will ask me if this is the truth and the whole truth so help me God. 

We don't have to wait for the trial.  Everything I have written below is the truth.  The story is exactly how things happened from my point of view.
............

 

THE INTRUDER

Story written by Rick Archer
September 2008

 

This is the story about the lady who refused to leave.  I do not know her name.  We called her Marilyn Monroe due to her obvious good looks. I suppose that's as good a name as any.

Marilyn was not part of our group.  Nevertheless she felt entitled to join us whenever she saw fit.  Marilyn not only crashed our private cocktail party on the first night, she continued to join other activities time after time despite being asked not to.

Marilyn was not the first person to ever try to join our group without permission nor will she be the last.  But Marilyn distinguished herself from the pack by her continued presence at our activities despite being told in no uncertain terms that she was not welcome.

I have discussed the issue of "Party Crashing" for on many previous occasions.  In our RULES section, there are 40 pages... repeat... 40 pages of articles and anecdotes related to people who have attempted crash the party over the years.

40 pages of stories and people like Marilyn still try to hitch a ride.  So what good are all those stories?  Good question.

 

Marilyn - The Woman Who Would Not Leave

On Sunday night, the first night of our trip, heads turned as two attractive blonde women in white dresses graced our Cocktail Party with their presence.  The men's eyes bulged.  Where did these babes come from? 

Marla noticed them fairly quickly.  Actually, everyone in the room noticed them.  The men in our group flocked to the two women instantly.  Soon both women were on the floor dancing.

Finally the women left the floor.  This is when Marla attempted to give the two ladies their name tags.  The other woman was the spokesperson. She informed Marla they were not with our group, but were there at the invitation of one of the men in our group.  Marla frowned and then came to get me.

As the two women sat on the couch, I approached them.  I asked them if they were with our group.  The shorter lady said they were sort of with our group and repeated that one of the men in our group had invited them. 

I pointed out they had no right to be in this room.  No one had the authority to invite them to this party but me or my wife.

Then I said they were welcome to stay for the rest of the party.  But once the party was over, I did not want to see either of them at our dinner tables or at any of our ten group activities scheduled for the rest of the trip.  And that is where I left it.

I allowed the women to stay because I did not see any point in embarrassing them in front of any friends they might have in the room.  Nor did I wish to ruin the party with an ugly scene.  It was better that the women be allowed to leave quietly. 

It is important to note that one of the two women got the message.  After I spoke to her, I never saw her again on the trip.  But Marilyn clearly didn't get the message.  As the week continued, we couldn't get rid of her.

The sad thing is the two women were not in this room by accident.  Members of our own group can be thanked for their presence.  I did not appreciate the poor judgment that led to inviting these two women to our party.

But why would someone invite them there in the first place? 

Beauty does strange things to men.  It makes them go gaga and not think clearly.  The problem was we had at least 20 more women than men.  At the Cocktail Party, the women in our group wanted a chance to dance too.  Instead they were left sitting there twiddling their thumbs while these two outsiders in their low-cut dresses monopolized the attention of practically every available man in the room.  Imagine how our women would have felt if they discovered that Marilyn and friend didn't even belong here!  And what opinion would they have formed of the man who invited these women to be here?

After the Cocktail Party, later that same night Marilyn showed up at Alfred's for our After Hours Dance Party sponsored by Gary Richardson.  Mind you, there was a sign at the entrance that said "Private Party".  Marilyn had crossed the line.  Her presence in the room made it obvious that she had not listened. Perhaps she couldn't read either.

It wasn't until dinner two nights later that I found out that Marilyn had crashed the SSQQ After Hours dance party.  I was livid.  I had extended the courtesy to allow both women to remain at our cocktail party with their dignity intact.  But Marilyn obviously had ignored my warning.  Now what do I do?

By coincidence Joe Lachner left the table for a moment while we were discussing Marilyn's story at the dinner table.  Apparently Marilyn had made quite an impression that day at the hot tub and we wanted to know all the details.  When Joe returned, he reported overhearing a conversation outside the dining room where Marilyn was telling someone she intended to come dance with our group again that night. 

I decided this would be the night I would visit the Late Night Dancing and explore what part of No she couldn't understand.

When I got to Alfred's after midnight, there was no Marilyn to be seen.  It was pretty obvious that several men in our group were waiting for her because I saw them watching the door like hawks and even walk to door on repeated occasions to look out in hallway.  It appeared to me they were being stood up. 

Had someone warned Marilyn I was there?  Perhaps.  Or maybe she just found something else more interesting to do. Marilyn never appeared to lack for attention.

While I was there, I wondered how I was going to solve this problem.  It was fairly obvious the men in our group were part of the problem and definitely not willing to be a part of the solution either. That's when I noticed a row of five women sitting together on a couch opposite me.  Sad to say, they were waiting for a chance to dance because there were more women than men.  I decided to go have a talk with them.

I crossed the floor and pulled up a chair so I could address each lady in the group.  I explained that I had a problem and that I needed their help.  I said there was a woman who had been told to leave us alone, but kept showing up anyway.

All five of the women immediately knew whom I was referring to.  They were surprised to learn that Marilyn was not part of our group.  After all, Marilyn was practically a fixture at our events.

One woman exclaimed, "Of course I know who she is.  That woman has been out on the floor for every song for two nights in a row!  The men make fools of themselves.  They practically knock each other over lining up for the next dance!"

I replied, "Well, good, I am glad you know who I am talking about.  Now I have a favor to ask.  This woman is a major headache. She is the reason that you ladies have to sit while she dances with your men out on the floor.  Do me a favor and come get me the next time she makes an appearance in this room so I can escort her out of here."

The women all agreed they would be more than happy to help.  Now that the cat was out of the bag, the word of Marilyn's activities spread through the group like wildfire.  Soon every woman in our group was keenly aware of Marilyn's antics.  She was a hot topic indeed.

The following evening Marilyn got word that I wasn't at Alfred's and tried to enter the room.  To her surprise, she was immediately met by a reception committee formed by our women.  They told her in no uncertain terms to get lost. 

Unfazed, Marilyn entered the room anyway and walked over to fetch one of the men in our group.  She asked him what time he wanted to get together with her later.  Noticing that she was surrounded by the Get Lost Committee, he said to go outside and wait for him on the steps.  He would be right out.  That got Marilyn to leave the room.  Sure enough, she was spotted waiting on the steps in the hallway.  But the man in question decided to leave her there and go have 2 am pizza with the SSQQ group instead.  Interesting decision.  When was the last time Marilyn came in second to a slice of pizza?

The next day, a very curious thing happened.  Marilyn approached Gary Richardson and asked to speak with him privately.   Marilyn said she was astonished at how mean the people in our group were.  She said that all day long, people from our group had harassed her and treated her badly.

She was very surprised at this kind of reception.  She had expected to fit right in!  After all, didn't our people realize that she had the ability to light up a room whenever she entered? 

Now I suppose you think I am making this up.  I will simply say that Gary's story about his talk with Marilyn was heard by ten different people at our dinner table.

Next Marilyn informed Gary it was too late now.  Marilyn would never dream of joining this nasty group of people on any future cruises!  What a bunch of snobs!

Gary pointed out that her mistake was not signing up with our group in the first place.  To Gary's surprise, that's when Marilyn admitted she knew the "Rules" ahead of time about booking with the group.  Marilyn said that she had called Marla, but since Marla was out of town on our July cruise to Greece, there was no one there to help her.  She didn't want the cruise to sell out; what else could she do but sign up elsewhere? 

Somewhere in the conversation Marilyn changed her story.  According to Gary, when the subject came up again, Marilyn said she had actually spoken to Marla on the phone.  But since Marla had been very rude to her, she had decided not to give us her business (for the record, Marla said she never spoke to this woman). 

This tall tale about Marla undermined the woman's credibility.  Unfortunately, Marilyn tends to fib a bit.  For example, she also told Gary that she and her girl friend never drank anything at our cocktail party.  Not that I care, but I can refute that.  I saw both women with drinks in their hands when I went to confront them.

Gary concluded the conversation by saying it would be better if Marilyn stayed away from the After Hours Dancing. Apparently Marilyn didn't listen to Gary either because later on she attempted to crash the party again. It appeared she was simply looking for someone.  However since the SSQQ Get Lost Committee was giving her the evil eye, she bounced off and moved on.

The following day we heard more bizarre news about Marilyn.  She and an SSQQ gentleman announced that they had just gotten married on board the ship.  I was extremely skeptical.  After all, this was the same man who had chosen pizza over this woman the night before.  Sure enough, it turned out to be some sort of wacko joke.

I had three minor skirmishes with Marilyn on Friday night.  Friday was the night we had our Group Picture taken down in the lobby.  To my surprise, I noticed Marilyn one level above watching our entire proceedings.  So I went upstairs to ask why she refused to leave us alone, but she dodged me.

Later on during dinner the same night, I excused myself when a ship photographer came to our table to take everyone's picture.  Personally, I hate having our dinner conversation interrupted by these rude photographers.  Leave us alone!  But as Marla pointed out to me, not everyone feels the same way I do.  So I left the table for a while rather than lose my temper.

Outside in the hall, to my surprise I ran across the Wedding Couple themselves standing there at the edge of the dining room watching people eat.  I had no idea what they were up to, but decided there was no reason to be uncivilized.

I politely congratulated them on their marriage and said I would like to take their wedding picture.  Just as I began to shoot, as you can see, Marilyn suddenly turned shy.  Now that's a first.

When I went back into the dining room, rather than go straight back to my chair, I made the rounds from table to table making announcements.  When I got back to my table, everyone was staring at me with the funniest looks on their faces.

They asked me why I didn't speak to the infamous Wedding Couple.  What?  I was perplexed.  I had no idea what they were talking about. 

Marla was the first one to figure it out.  She knows that I am blind in my left eye.  Apparently while I had been talking at one of the tables, the Wedding Couple had come up from my blind side.  Then they stood directly behind me for a good five minutes like a pair of ghosts.  Then they left.  Too weird.

I never even knew they were there.  Who knows what they wanted?  In retrospect, it is likely one reason we couldn't get rid of Marilyn was because she had one of our men in her gun sights.  Obviously Marilyn got her man.  More power to her.

 

PARTING THOUGHTS

So who was Marilyn and why was she so obsessed with our group?  Sorry, but I don't know anything about her. 

And what was up with the Wedding Story?  You might be surprised to learn that Marilyn's eventual "husband" was not the person who originally invited her to the cocktail party. 

Marilyn was reported to have been seen in the arms of several different men during the course of the trip so she obviously had a wide choice of potential husbands. 

So why pick someone from our group?  Someone suggested that the Faux Wedding was perhaps Marilyn's odd way of putting the SSQQ group in its place...  "I'll show you.  Your women can be rude to me, but I can have any man I want."

The incident with Marilyn and Husband shadowing me at dinner does indicate she had a point to make.  Unfortunately I have no idea what it was.  Perhaps she will contact me and share.

For the record, Marilyn's intrusion marked the 8th incident of party crashing out of 14 trips.  But Marilyn is in a category of her own.  Marilyn distinguished herself as the only person in the history of our cruise trips to defy my request to leave us alone.

There was a couple on the 2006 New England Cruise that also crashed our activities.  Hope and Joe were not students, but rather outsiders.  They wanted to go on this trip because they had four close friends within our group.  They were told repeatedly that they needed to sign up with Marla, but apparently as "returning cruisers" they were able to obtain a significant price discount from the Royal Caribbean cruise line.  The money was more important. 

What made their story bizarre was when they decided to have their cake and eat it too.  Marla and I were stunned to discover they had gotten someone from Royal Caribbean to seat them at dinner with us!  Not only were they sitting with us, but they had even gotten our seating arrangement changed behind our backs!  Now that takes a lot of nerve. 

However, since Hope and Joe had friends in our group, out of respect for their friends, I chose not to confront them directly.  I did not want to risk an ugly encounter that would impact our group's morale.  Plus they pretty much knew they had crossed a line because they kept their distance.  I decided to leave them alone.  That said, I did write The Fascinating Story of Hope and Joe as part of the cruise recap.  If you are curious, it is a very entertaining account.

Marilyn therefore joins Hope and Joe as the only people to ever deliberately crash our group activities when told not to.  Even when Marilyn wasn't crashing our activities, she always seemed to be hanging around - at the hot tub, at the photo shoot, at our dining tables, or loitering in the hall outside of Alfred's.  You would think a woman this beautiful could find something else to amuse her, but she seemed a bit obsessed with us.  Maybe no one had ever told her to hit the road before.  That sort of thing sticks in your mind.

So what ever happened to Marilyn's sidekick?   Curiously, Marilyn's friend from the Cocktail Party on the first night gave us no further trouble at all.   I never saw her again nor heard any stories about her.  I showed my appreciation for her cooperation by deliberately omitting her picture or her name in the subsequent story.  I am only a jerk when it is called for.

I was disappointed in the man from our group who invited Marilyn to join us in the first place. That was none of his business.  Don't bring this headache into our house.  No one has the right to invite outside people to our private group activities without permission.  If he wanted to spend time with Marilyn and the other woman, it was a very large ship with plenty of alternate venues. 

On the other hand, frankly, I could not have been more proud of our women.  They solved the entire problem for me on the spot.  I think they were just as disgusted with this woman as I was.  Who did Marilyn think she was to have the nerve to keep showing up after being told she wasn't welcome?

I am fairly certain our women did not appreciate being forced to sit and watch while she monopolized our men.  There were 3,000 people on this trip, at least 1,200 of whom were men.  Why couldn't Marilyn go find some men somewhere else?  So these ladies decided they didn't need to come get me; they would handle things their own way.  Watching them close ranks was one of the highlights of my trip.  Their names will remain anonymous, but these ladies were my unsung heroes.

I imagine the incident with Marilyn will not be the last time I have to deal with intruders.  40 pages of stories is a pretty good indication this will always be a recurring headache.  Oops, make that 50 pages.

 

SO WHAT DOES THE LAWSUIT ALLEGE?

This is the lawsuit I was served with on March 30, 2009

"In December 2008, the Plaintiff was approached by an acquaintance who asked her how she felt about the Intruder story posted on the Internet about her.  When the Plaintiff replied that she was unaware of it, the acquaintance described the site - www.ssqq.com - as promoting Defendant Archer's business, a dance school, and the trips that he and his wife had organized for their dance school clients.  As part of promoting his business, Archer had written and posted a story about the Plaintiff being present on a cruise ship hosting one of his parties.

 

At her first opportunity, the Plaintiff accessed the website to see for herself what Archer had published about her.  She was stunned and sickened by what she saw.  Archer had written and published, via the Internet, a story and multiple photographs, claiming the Plaintiff had committed the crime of trespass on multiple occasions, and through these false statements, innuendo and implication, portraying her as a sexually promiscuous sociopath.

On the website, Archer included a picture of the Plaintiff kissing one man in the pool (her fiancé) and embracing another man (a long-time platonic friend) on the dance floor.  Archer described her wearing "low-cut dresses" and "monopolizing the attention of practically every man in the room."  He claimed that the Plaintiff "had made quite an impression... at the hot tub" and had "been seen in the arms of several men during the course of the trip."  Therein, Archer falsely attributes her with the quote: "I can have any man I want."

 

The publication communicates to the reader that the Plaintiff is mentally ill; a sociopath prepared to do anything to get what she wants, conspiring to ruin the trip for others, bragging about her sexual prowess, acting without remorse and displaying a brazen and cavalier attitude as to how it might affect others - classic indicators of Psychopathy.  The collective intent and effect of Archer's publication was to defame her by portraying her as a mentally ill, sexual deviant prone to breaking the law - and to use this salacious portrayal of the Plaintiff to build interest in his business by attracting visitors to his website.

Since first learning what Archer was doing to her, the Plaintiff has been contacted and approached by dozens of people that know her, inquiring as to what she had done to be portrayed in such a manner.   She has been referred to in public by strangers as "the Intruder", and then laughed at.

 

LIBEL AND LIBLE PER SE THROUGH IMPLICATION AND INNUENDO

 

The Plaintiff repeats each and every Paragraph of the facts as though fully set forth herein.

Defendant Archer published written statements and photographs that referred to the Plaintiff.  Archer published written statements that were defamatory and false that referred to the Plaintiff.  The statements and photographs were intentionally designed to defame the Plaintiff - to portray her through implication and innuendo - as a mentally ill, sexual deviant prone to breaking the law.  As a direct result, the Plaintiff suffered injury.

 

Archer's statements are libel per se under the common law definition.  Archer's statements injured the Plaintiff in her profession.  Archer's statements injured the Plaintiff in her occupation.  Archer injured the Plaintiff by publishing a statement that imputes sexual misconduct by the Plaintiff.

 

Due to the nature of Archer's acts, the Plaintiff's damages are presumed.  The Plaintiff suffers damages in an amount within the jurisdictional limits of this Court.  Plaintiff prays that she recover from Archer her presumed damages, statutory damages, general damages, special damages, nominal damages and/or punitive damages, reasonable attorney's fees, expenses, costs of court and all other relief, either general or special, at law or in equity, to which he may be justly entitled, in an amount to be determined by a jury at trial.

 

APPROPRIATION OF NAME OR LIKENESS

 

Plaintiff repeats each and every Paragraph of the facts as though fully set forth herein.

 

Defendant Archer appropriated the Plaintiff's image for the value associated with it.   Plaintiff has suffered injury as a result of Archer's appropriation.

 

Due to Archer's acts, the Plaintiff suffers damages in an amount within the jurisdictional limits of this Court.  Plaintiff prays that she recover from Archer her presumed damages, statutory damages, general damages, special damages, nominal damages and/or punitive damages, reasonable attorney's fees, expenses, costs of court and all other relief, either general or special, at law or in equity, to which he may be justly entitled, in an amount to be determined by a jury at trial.

 

JURY DEMAND

 

Plaintiff herby demands a jury trial on all issues that can be submitted to a jury.

 

PRAYER

 

Plaintiff prays that:

1.            Defendant be cited to appear and answer herein;

2.            Plaintiff be granted judgment against Defendant for her damages;

3.            Plaintiff be granted judgment against Defendant for post-judgment interest at the maximum legal rate;

4.            Plaintiff be granted judgment against Defendant for reasonable attorney's fee and costs of court.

5.            Plaintiff be granted such other and further relief, special or general, legal or equitable, as Plaintiff may show that he is justly entitled to receive."

 

 

 THE COURT OF PUBLIC OPINION

To me, this woman's lawsuit is an act of aggression. 

This is where we will leave things for today.  If you wish to comment, I would appreciate hearing from you.  You can assume that everything you say will be kept private including your name and your comments.  If I wish to publish your letter, I will ask you permission first.
....................

 

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