The Intruder
Story written by Rick Archer
September 2008
This is the story about the lady who refused to leave.
I do not know her name. We called her Marilyn
Monroe
due to her obvious good looks. I suppose that's as good a
name as any.
Marilyn was not part of our group. Nevertheless
she felt entitled to join us whenever she saw fit.
Marilyn not only crashed our private cocktail party on the
first night, she continued to join other activities time
after time despite being asked not to.
Marilyn was not the first person to ever try to join our
group without permission nor will she be the last. But
Marilyn distinguished herself from the pack by her continued
presence at our activities despite being told in no
uncertain terms that she was not welcome.
I have discussed the issue of "Party Crashing" before
on many previous occasions.
In our
RULES
section, there are 40 pages... repeat...
40 pages of articles and
anecdotes related to
people who have attempted crash the party over the years.
40 pages of stories and people like Marilyn still try
to hitch a ride.
So what good are all those stories? Good question.
|
 |
THE
DEFINITION OF 'INTRUDER'
"A person who inappropriately forces one's way in,
especially without invitation, fitness, or
permission.
"A person who enters a place without permission."
"To come in rudely or inappropriately; enter as an
improper or unwanted element."
"To
force one's presence at an event where they are
unwelcome"
|
|
 |
Rick Archer's Note: On Monday, January
12, 2009, the woman referred to in the story phoned Gary Richardson
to say that he would be included in a lawsuit for his part in taking
'embarrassing pictures' of her during the cruise.
Gary then relayed the message to me. Since this woman had never
contacted me directly or through surrogates, her call to Gary marked
the first time I had ever heard of her dissatisfaction.
I voluntarily took down the nine pictures five minutes after Gary's
call. The original pictures are no longer part of
the story at the Plaintiff's request.
One
more point to note is I have never once published this woman's
name. In fact, I only learned her name when she decided to sue me.
|
Marilyn - The Woman Who Would
Not Leave
|
|
|
On
Sunday night, the first night of our trip, heads turned as two
attractive blonde women in white dresses graced our Cocktail Party
with their presence. The men's eyes bulged. Where did
these babes come from?
Marla
noticed them fairly quickly. Actually, everyone in the room
noticed them. The men in our group flocked to the two women
instantly. Soon both women were on the floor dancing.
Finally the women left the floor.
This is when Marla attempted to give the two ladies their name tags.
The other woman was the spokesperson. She informed Marla they were
not with our group, but were there at the invitation of one of the
men in our group. Marla frowned and then came to get me.
As the two women sat on the couch, I
approached them. I asked them if they were with our group.
The shorter lady said they were sort of with our group and repeated
that one of the men in our group had invited them.
I pointed out they had no right to be in
this room. No one had the authority to invite them to this
party but me or my wife.
Then I said they were welcome to
stay for the rest of the party. But once the party was
over, I did not want to see either of them at our dinner tables or
at any of our ten group activities scheduled for the rest of the
trip. And that is where I left it.
I allowed
the women to stay because I did not see any point in embarrassing
them in front of any friends they might have in the room. Nor
did I wish to ruin the party with an ugly scene. It was better
that the women be allowed to leave quietly.
It is important to
note that one of the two women got the message. After I spoke
to her, I never saw her again on the trip. But Marilyn clearly
didn't get the message. As the week continued, we couldn't get
rid of her.
The sad thing is the two
women were not in this room by accident. Members of our own
group can be thanked for their presence. I did not appreciate
the poor judgment that led to inviting these two women to our party.
But why would someone invite them there in the
first place?
Beauty does strange things to men.
It makes them go gaga and not think clearly. The problem was
we had at least 20 more women than men. At the Cocktail Party,
the women in our group wanted a chance to dance too. Instead
they were left sitting there twiddling their thumbs while these two
outsiders in their low-cut dresses monopolized the attention of
practically every available man in the room. Imagine how our
women would have felt if they discovered that Marilyn and friend
didn't even belong here! And what opinion would they have
formed of the man who invited these women to be here?
After
the Cocktail Party, later that same night Marilyn showed up at
Alfred's for our After Hours Dance Party sponsored by
Gary Richardson. Mind you, there was a sign at the entrance
that said "Private Party". Marilyn had crossed
the line. Her presence in the room made it obvious that she
had not listened. Perhaps she couldn't read either.
It wasn't until dinner two nights later
that I found out that Marilyn had crashed the SSQQ After Hours dance
party. I was livid. I had extended the courtesy to allow
both women to remain at our cocktail party with their dignity
intact. But Marilyn obviously had ignored my warning.
Now what do I do?
By coincidence Joe
Lachner left the table for a moment while we were discussing
Marilyn's story at the dinner table. Apparently Marilyn had
made quite an impression that day at the hot tub and we wanted to
know all the details. When Joe returned, he reported
overhearing a conversation outside the dining room where Marilyn was
telling someone she intended to come dance with our group again that
night.
I decided this would be
the night I would visit the Late Night Dancing and explore what part
of No she couldn't understand.
When I got to Alfred's after midnight, there was no Marilyn
to be seen. It was pretty obvious that several men in our
group were waiting for her because I saw them watching the door like
hawks and even walk to door on repeated occasions to look out in
hallway. It appeared to me they were being stood up.
Had someone warned Marilyn I was there?
Perhaps. Or maybe she just found something else more
interesting to do. Marilyn never appeared to lack for attention.
While I was there, I wondered how I was
going to solve this problem. It was fairly obvious the men in
our group were part of the problem and definitely not willing to be
a part of the solution either. That's when I noticed a row of five
women sitting together on a couch opposite me. Sad to say,
they were waiting for a chance to dance because there were more
women than men. I decided to go have a talk with them.
I crossed the floor and pulled up a chair
so I could address each lady in the group. I explained that I
had a problem and that I needed their help. I said there was a
woman who had been told to leave us alone, but kept showing up
anyway.
All five of the women
immediately knew whom I was referring to. They were surprised
to learn that Marilyn was not part of our group. After all,
Marilyn was practically a fixture at our events.
One woman exclaimed, "Of course I know who she is.
That woman has been out on the floor for every song for two nights
in a row! The men make fools of themselves. They
practically knock each other over lining up for the next dance!"
I replied, "Well, good, I am glad you know
who I am talking about. Now I have a favor to ask. This
woman is a major headache. She is the reason that you ladies have to
sit while she dances with your men out on the floor. Do me a
favor and come get me the next time she makes an appearance in this
room so I can escort her out of here."
The women all agreed they would be more than happy to help.
Now that the cat was out of the bag, the word of Marilyn's
activities spread through the group like wildfire. Soon every
woman in our group was keenly aware of Marilyn's antics. She
was a hot topic indeed.
The following
evening Marilyn got word that I wasn't at Alfred's and tried to
enter the room. To her surprise, she was immediately met by a
reception committee formed by our women. They told her in no
uncertain terms to get lost.
Unfazed, Marilyn entered the room anyway and walked over to fetch
one of the men in our group. She asked him what time he wanted
to get together with her later. Noticing that she was
surrounded by the Get Lost Committee, he said to go outside and wait
for him on the steps. He would be right out. That got
Marilyn to leave the room. Sure enough, she was spotted
waiting on the steps in the hallway. But the man in question
decided to leave her there and go have 2 am pizza with the SSQQ
group instead. Interesting decision. When was the last
time Marilyn came in second to a slice of pizza?
The next
day, a very curious thing happened. Marilyn approached Gary
Richardson and asked to speak with him privately.
Marilyn said she was astonished at how mean the people in our group
were. She said that all day long, people from our group had
harassed her and treated her badly.
She was very surprised
at this kind of reception. She had expected to fit right in!
After all, didn't our people realize that she had the ability to
light up a room whenever she entered?
Now I suppose
you think I am making this up. I will simply say that Gary's
story about his talk with Marilyn was heard by ten different people
at our dinner table.
Next Marilyn
informed Gary it was too late now. Marilyn would never dream
of joining this nasty group of people on any future cruises!
What a bunch of snobs!
Gary pointed out
that her mistake was not signing up with our group in the first
place. To Gary's surprise, that's when Marilyn admitted she
knew the "Rules" ahead of time about booking with the group.
Marilyn said that she had called Marla, but since Marla was out of
town on our July cruise to Greece, there was no one there to help
her. She didn't want the cruise to sell out; what else could
she do but sign up elsewhere?
Somewhere in the conversation Marilyn changed her story.
According to Gary, when the subject came up again, Marilyn said she
had actually spoken to Marla on the phone. But since Marla had
been very rude to her, she had decided not to give us her business
(for the record, Marla said she never spoke to this woman).
This tall tale about Marla undermined
the woman's credibility. Unfortunately, Marilyn tends to fib a
bit. For example, she also told Gary that she and her girl
friend never drank anything at our cocktail party. Not that I
care, but I can refute that. I saw both women with drinks in
their hands when I went to confront them.
Gary concluded the conversation by saying it would be better
if Marilyn stayed away from the After Hours Dancing. Apparently
Marilyn didn't listen to Gary either because later on she attempted
to crash the party again. It appeared she was simply looking for
someone. However since the SSQQ Get Lost Committee was giving
her the evil eye, she bounced off and moved on.
The following day we heard more bizarre news about
Marilyn. She and an SSQQ gentleman announced that they had
just gotten married on board the ship. I was extremely
skeptical. After all, this was the same man who had chosen
pizza over this woman the night before. Sure enough, it turned
out to be some sort of wacko joke.
I
had three minor skirmishes with Marilyn on Friday night.
Friday was the night we had our Group Picture taken down in the
lobby. To my surprise, I noticed Marilyn one level above
watching our entire proceedings. So I went upstairs to ask why
she refused to leave us alone, but she dodged me.
Later on during dinner the same night, I
excused myself when a ship photographer came to our table to take
everyone's picture. Personally, I hate having our dinner
conversation interrupted by these rude photographers. Leave us
alone! But as Marla pointed out to me, not everyone feels the
same way I do. So I left the table for a while rather than
lose my temper.
Outside in the hall,
to my surprise I ran across the Wedding Couple themselves standing
there at the edge of the dining room watching people eat. I
had no idea what they were up to, but decided there was no reason to
be uncivilized.
I politely
congratulated them on their marriage and said I would like to take
their wedding picture. Just as I began to shoot, as you can
see, Marilyn suddenly turned shy. Now that's a first.
When I went back into the dining room,
rather than go straight back to my chair, I made the rounds from
table to table making announcements. When I got back to my
table, everyone was staring at me with the funniest looks on their
faces.
They asked me why I didn't
speak to the infamous Wedding Couple. What? I was
perplexed. I had no idea what they were talking about.
Marla was the first one to figure it out. She knows
that I am blind in my left eye. Apparently while I had been
talking at one of the tables, the Wedding Couple had come up from my
blind side. Then they stood directly behind me for a good five
minutes like a pair of ghosts. Then they left. Too
weird.
I never even knew they were
there. Who knows what they wanted?
In retrospect, it is likely
one reason we couldn't get rid of Marilyn was because she had one of
our men in her gun sights. Obviously Marilyn got her man.
More power to her.
|
 |
Parting Thoughts
So
who was Marilyn and why was she so obsessed with our group?
Sorry, but I don't know anything about her. And what was up with
the Wedding Story? You might be surprised to learn that
Marilyn's eventual "husband" was not the person who originally
invited her to the cocktail party.
Marilyn was reported to have been seen in the arms of several
different men during the course of the trip so she obviously had a
wide choice of potential husbands.
So why pick someone from our group? Someone suggested that the
Faux Wedding was perhaps Marilyn's odd way of putting the SSQQ group
in its place... "I'll show you. Your women can be rude to me,
but I can have any man I want."
The incident with Marilyn and
Husband shadowing me at dinner does indicate she had a point to
make. Unfortunately I have no idea what it was. Perhaps
she will contact me and share.
For the
record, Marilyn's intrusion marked the 8th incident of party
crashing out of 14 trips. But Marilyn is in a category of her
own. Marilyn distinguished herself as the only person in the
history of our cruise trips to defy my request to leave us alone.
There was a
couple on the 2006 New England Cruise that also crashed our
activities. Hope and Joe were not students, but rather
outsiders. They wanted to go on this trip because they had
four close friends within our group. They were told repeatedly
that they needed to sign up with Marla, but apparently as "returning
cruisers" they were able to obtain a significant price discount from
the Royal Caribbean cruise line. The money was more important.
|
What made their story bizarre was when they decided to have their
cake and eat it too. Marla and I were stunned to discover they
had gotten someone from Royal Caribbean to seat them at dinner with
us! Not only were they sitting with us, but they had even
gotten our seating arrangement changed behind our backs! Now
that takes a lot of nerve.
However, since Hope and Joe had friends in our group, out of respect
for their friends, I chose not to confront them directly. I
did not want to risk an ugly encounter that would impact our group's
morale. Plus they pretty much knew they had crossed a line
because they kept their distance. I decided to leave them
alone. That said, I did write
The
Fascinating Story of Hope and Joe as part of the cruise
recap. If you are curious, it is a very entertaining account.
Marilyn therefore joins Hope and Joe as the only people to ever
deliberately crash our group activities when told not to. Even
when Marilyn wasn't crashing our activities, she always seemed to be
hanging around - at the hot tub, at the photo shoot, at our dining
tables, or loitering in the hall outside of Alfred's. You
would think a woman this beautiful could find something else to
amuse her, but she seemed a bit obsessed with us. Maybe no one
had ever told her to hit the road before. That sort of thing
sticks in your mind.
So what ever happened to Marilyn's sidekick? Curiously,
Marilyn's friend from the Cocktail Party on the first night gave us
no further trouble at all. I never saw her again nor
heard any stories about her. I showed my appreciation for her
cooperation by deliberately omitting her picture or her name in the
subsequent story. I am only a jerk when it is called for.
I was disappointed in the man from our group who invited Marilyn to
join us in the first place. That was none of his business.
Don't bring this headache into our house. No one has the right
to invite outside people to our private group activities without
permission. If he wanted to spend time with Marilyn and the
other woman, it was a very large ship with plenty of alternate
venues.
On
the other hand, frankly, I could not have been more proud of our
women. They solved the entire problem for me on the spot.
I think they were just as disgusted with this woman as I was.
Who did Marilyn think she was to have the nerve to keep showing up
after being told she wasn't welcome?
I am fairly certain our women did not appreciate being forced to sit
and watch while she monopolized our men. There were 3,000
people on this trip, at least 1,200 of whom were men. Why
couldn't Marilyn go find some men somewhere else? So these
ladies decided they didn't need to come get me; they would handle
things their own way. Watching them close ranks was one of the
highlights of my trip. Their names will remain anonymous, but
these ladies were my unsung heroes.
I imagine the
incident with Marilyn will not be the last time I have to deal with
intruders. 40 pages of stories is a pretty good indication
this will always be a recurring headache. Oops, make that 50
pages.
|
|
January
12, 2009 -
Threatening Letter
ONE
On Monday, January 12, the woman referred to in the
story phoned Gary Richardson to say that he would be
included in a lawsuit for his part in taking
'embarrassing pictures' of her during the cruise.
Gary then relayed the message to me. Since this
woman has never contacted me directly or through
surrogates, this call to Gary marked the first time
I had ever heard of her dissatisfaction. Without
hesitation, I voluntarily took down the pictures
five minutes after Gary's call.
I decided to leave the story up for a simple reason
- I felt that I had told the truth.
TWO
On Thursday, January 15, I was sent a certified
letter from an attorney threatening to sue me if I
left the story up. Here is the
attorney's letter:
"January 13, 2009
Richard Archer, I have been retained by
Plaintiff to sue you.
She called on me after being informed of content
placed on a website www.ssqq.com I have reviewed
the photographs and content and have advised her
that she has legal claims as a result of these
publications. The likeness of the Plaintiff has
been appropriated to promote a business venture
and the Plaintiff has been damaged as a result.
In addition, the Plaintiff has been defamed. The
website credits you with your contribution.
The above-referenced photographs of the
Plaintiff were published through January 12,
2009. The written content of the publication
continues to be published. This letter will
serve as the Plaintiff's formal demand that all
content in the website that is related to
alleged activities on the cruise in question be
removed within three (3) calendar days of the
date of this letter."
THREE
The lawyer gave me three days to comply. After
receiving the letter above, I removed the story on
Friday, January 16th, 2009, at 1 pm, well within the
deadline.
I took the story down for
two reasons.
I took it down because our legal system allows
people to file lawsuits at little risk to
themselves. A good example would be the recent
Victoria Osteen trial where she had to spend a small
fortune defending herself against the airline
stewardess who claimed that Mrs. Osteen had pushed
her.
I also took the story down because I was asked to. I
had been told the woman in
question was now engaged
to the SSQQ man that she
met on the trip. I assumed at the time they would
like to put this incident in the past so I did
everything they asked me to do.
In addition I wrote an apology:
"I apologize to the
woman in question for any problems my story has
caused her and hope this settles the matter to her
satisfaction."
When I removed the original story
on Friday, I published the lawyer's letter
(see above) in its place
to explain why the story had been removed.
Shortly after that, the woman then called Gary on
the phone and told him she wanted the lawyer's
letter taken down as well. Working through her
emissary Mr. Richardson - yes, the same man to whom
she just sent a letter threatening to sue - our lady
called Gary at 2:50 pm on Friday, January 16, to say
she was uncomfortable to see that the lawyer's
threatening letter sent to me had been posted on
this spot.
According to Mr. Richardson, she said, "I guess I
will meet with my attorney again soon to see if we
can still sue."
So Mr. Richardson - who was included in the lawsuit
along with my wife Marla - said he would pass along
her message to me. I agreed to accede to her wishes.
So on Friday,
January 16th, 2009, at 3 pm, upon this woman's
request, I voluntarily removed the lawyer's
threatening letter as well.
For the record, I have done the following:
1) Voluntarily removed the pictures on Monday,
January 12th, 2009. I did so without being
threatened.
2) Removed the story on Friday, January 16th, 2009,
at 1 pm after receiving the certified mail letter
from the attorney.
3) Removed the lawyer's
letter as well on Friday, January 16th, 2009, at 3
pm after receiving the phone call from Mr.
Richardson.
4) Voluntarily issued a
public apology to the woman for
the discomfort my story caused her.
As you can see, I did everything they asked me to
do. And they sued me anyway.
First the woman intrudes on my party and now she
sues me for having the nerve to complain about it.
|
March 30,
2009 -
The Lawsuit
On Monday, March 30, there was a knock on the door of my home.
When I answered the door, I was served with a lawsuit.
Here is what it said.
“In December 2008,
the Plaintiff was approached by an acquaintance who asked her
how she felt about the Intruder story posted on the Internet
about her. When the Plaintiff replied that she was unaware of
it, the acquaintance described the site - www.ssqq.com - as
promoting Defendant Archer's business, a dance school, and the
trips that he and his wife had organized for their dance school
clients. As part of promoting his business, Archer had written
and posted a story about the Plaintiff being present on a cruise
ship hosting one of his parties.
At her first
opportunity, the Plaintiff accessed the website to see for
herself what Archer had published about her. She was stunned
and sickened by what she saw. Archer had written and published,
via the Internet, a story and multiple photographs, claiming the
Plaintiff had committed the crime of trespass on multiple
occasions, and through these false statements, innuendo and
implication, portraying her as a sexually promiscuous sociopath.
On the website,
Archer included a picture of the Plaintiff kissing one man in
the pool (her fiancé) and embracing another man (a long-time
platonic friend) on the dance floor. Archer described her
wearing "low-cut dresses" and "monopolizing the attention of
practically every man in the room." He claimed that the
Plaintiff "had made quite an impression… at the hot tub" and had
"been seen in the arms of several men during the course of the
trip." Therein, Archer falsely attributes her with the quote:
"I can have any man I want."
The publication
communicates to the reader that the Plaintiff is mentally ill; a
sociopath prepared to do anything to get what she wants,
conspiring to ruin the trip for others, bragging about her
sexual prowess, acting without remorse and displaying a brazen
and cavalier attitude as to how it might affect others - classic
indicators of Psychopathy. The collective intent and effect of
Archer's publication was to defame her by portraying her as a
mentally ill, sexual deviant prone to breaking the law - and to
use this salacious portrayal of the Plaintiff to build interest
in his business by attracting visitors to his website.
Since first
learning what Archer was doing to her, the Plaintiff has been
contacted and approached by dozens of people that know her,
inquiring as to what she had done to be portrayed in such a
manner. She has been referred to in public by strangers as
"the Intruder", and then laughed at.
LIBEL AND LIBLE
PER SE THROUGH IMPLICATION AND INNUENDO
The Plaintiff
repeats each and every Paragraph of the facts as though fully
set forth herein.
Defendant Archer
published written statements and photographs that referred to
the Plaintiff. Archer published written statements that were
defamatory and false that referred to the Plaintiff. The
statements and photographs were intentionally designed to defame
the Plaintiff - to portray her through implication and innuendo
- as a mentally ill, sexual deviant prone to breaking the law.
As a direct result, the Plaintiff suffered injury.
Archer's
statements are libel per se under the common law definition.
Archer's statements injured the Plaintiff in her profession.
Archer's statements injured the Plaintiff in her occupation.
Archer injured the Plaintiff by publishing a statement that
imputes sexual misconduct by the Plaintiff.
Due to the nature
of Archer's acts, the Plaintiff's damages are presumed. The
Plaintiff suffers damages in an amount within the jurisdictional
limits of this Court. Plaintiff prays that she recover from
Archer her presumed damages, statutory damages, general damages,
special damages, nominal damages and/or punitive damages,
reasonable attorney's fees, expenses, costs of court and all
other relief, either general or special, at law or in equity, to
which he may be justly entitled, in an amount to be determined
by a jury at trial.
APPROPRIATION OF
NAME OR LIKENESS
Plaintiff repeats
each and every Paragraph of the facts as though fully set forth
herein.
Defendant Archer
appropriated the Plaintiff's image for the value associated with
it. Plaintiff has suffered injury as a result of Archer's
appropriation.
Due to Archer's
acts, the Plaintiff suffers damages in an amount within the
jurisdictional limits of this Court. Plaintiff prays that she
recover from Archer her presumed damages, statutory damages,
general damages, special damages, nominal damages and/or
punitive damages, reasonable attorney's fees, expenses, costs of
court and all other relief, either general or special, at law or
in equity, to which he may be justly entitled, in an amount to
be determined by a jury at trial.
JURY DEMAND
Plaintiff herby
demands a jury trial on all issues that can be submitted to a
jury.
PRAYER
Plaintiff prays
that:
1.
Defendant be cited to appear and answer herein;
2.
Plaintiff be granted judgment against Defendant for her damages;
3.
Plaintiff be granted judgment against Defendant for
post-judgment interest at the maximum legal rate;
4.
Plaintiff be granted judgment against Defendant for reasonable
attorney's fee and costs of court.
5.
Plaintiff be granted such other and further relief, special or
general, legal or equitable, as Plaintiff may show that he is
justly entitled to receive.”
|
Why the Intruder Story
was Written
Rick Archer April 04, 2009
People ask me why I wrote the Intruder Story in the first place. I wrote the
story for one specific reason - on every trip we have people who
wish to bypass my wife and book elsewhere, but still think they have
the right to
include themselves in our group activities. According to
Gary Richardson, this woman knew about our policy, but chose
to disregard it. I originally wrote the story to
complain about the woman's lack of courtesy, nothing more.
The frequency with which this issue comes up on every trip is so
alarming that I feel compelled to make sure our customers know just
how upset this behavior makes me. My wife Marla works incredibly
hard to put these trips together. To have someone book elsewhere,
save $20 or so on some discount, cut Marla out of her commission and
then have the nerve to intrude on our private group activities is
equivalent to a modern-day slap in my wife's face.
In
my opinion, that is exactly what this woman has done.
Plus the Intruder added insult to injury by having the nerve
to sue us.
What kind of man would I be if I didn't stand up for my wife and say
"enough is enough"?
I wrote this story so future customers will know I am
serious when I say 'join the group or leave us alone'.
You cannot have your cake and eat it too.
|
 |
HOW THE TRAVEL INDUSTRY TRIES TO BYPASS TRAVEL AGENTS
Over the past several years, the combination of the changing
business practices of the cruise industry and the perpetual desire
to save $20-$30 on the part of potential cruise customers has
created an absolute nightmare for my wife Marla.
I will now review the problem again. Years ago, travel agents used
to make a good living booking airline passage for their customers,
taking a fee in the process. Somewhere along the line, the airline
industry figured out a way to bypass the travel agents and save a
buck.
Today the cruise industry is attempting a similar ploy. Once a
customer takes a cruise, the cruise line has his or her email.
After the initial cruise, through the use of constant email bombardment, the cruise line begins to send a variety of email discounts
directly to the customer regarding future sailings.
The cruise line
hopes you will book directly through their web site. This allows the
cruise line to bypass the travel agent and save a buck. This practice is legal. It is also the American Way.
Meanwhile, travel agents like Marla get systematically undermined by this
practice.
Although the cruise lines think they are saving a dollar or two, in
reality they may be shooting themselves in the foot. The
airlines are basically a glorified taxi service. People would
take plane trips whether a travel agent helped them or not.
But the cruise trips are a different story. Cruise trips are
vacations. People have a wide range of options where to put
their money. A major factor in many decisions is to go where
their friends are going! That is the unique draw of an
SSQQ cruise.
Thanks to people like Marla, huge groups are generated for cruise
trips because many people enjoy the fun of vacationing with friends.
In 2008, Marla put 200 people on cruise trips. Marla generated
$200,000 in business for these people and look how she gets treated.
Do the cruise executives honestly believe their discounts will work
anything that even remotely approaches Marla's Cruise Magic?
They say you can save $200, but when all the smoke clears, these
discounts save you $20 or $30. Sure the price is important,
but I doubt 200 people are going to line up for these trips simply
based on these pie-in-the sky discounts. More likely it was
Marla's track record that puts so many people on these ships.
I doubt seriously the email discounts even begins to match Marla's
Pied Piper genius at generating large groups.
|
 |
Unfortunately, the cruise industry's discount practice is very effective in sowing discord.
Although Marla
negotiates marvelous group discounts for our passengers on each and
every cruise, the goobledy-gook in these discount offers confuses
everyone. The Internet invites people to do a vast amount of
comparison-shopping. Unfortunately no one can even begin to
understand the fine print or factor in the hidden costs these web
sites don't bother mentioning.
It is the same thing as buying a car. Have you ever noticed
how difficult it is to compare the price of the same car at two
different car dealerships? At least in my experience, car
dealerships have an amazing way of smoke-screening the true price.
In a similar way, the true cost of each cruise trip is very tricky
to determine.
Amid all the confusion, potential customers turn to Marla so she can explain their many options. As a
result, Marla spends untold hours replying to phone and email
queries asking for explanations.
During these discussions, invariably Marla has to answer these kinds
of
questions - Can I book through someone else (e.g. a
discount Internet travel agency, the cruise line directly, or
perhaps another travel agency) but still participate in your group
activities? Can I still come to your dance classes? Can I at least
eat with your group at night? Can I come to your nightly dance
sessions?
Last summer (2008) was the all-time worst. The gas problems
were driving people frantic with worry. The fuel surcharges
with the cruise trips made people even crazier. Each dollar in
savings seemed critical. The 'Bypass Marla' issue came up about three times a week.
Three times a week
Marla went grey trying to be professional, cordial, and FIRM trying to tactfully say NO without alienating these people. This
isn't easy to do, by the way. It is more than or less the same tap dance I
go through discussing my favorite issue REFUNDS. You already know
how crazy that makes me.
Try spending 15 minutes on the phone or 15 minutes on the keyboard
responding to the constant calls and emails on this same issue. The first
time you would be patient. The second time you would be restless. By
the third time you would go nuts too. But it didn't stop at three.
It happened every day over and over and over again. Marla went
slightly crazy trying to defend her turf. She began to count emails.
Thirty emails from this person. Twenty-five emails from that person.
Some people were polite, some people were rude, but the sheer volume
of people trying to work an edge wore her out.
Here is an
example of what I am talking about. This email disturbed Marla
terribly.
From: ANONYMOUS
Date: 04/15/2008 5:38:49 PM
To: marla@ssqq.com
Subject: Cruise in August
"Good Afternoon Marla,
I was looking at the Cruise you are putting together in
August but the prices seemed high.
When I went onto the Carnival Cruise site, I found the
attached rates. (RA's NOTE: NO RATES WERE ATTACHED)
Also, I know that for every 8 or 10 people that sign up,
there is one free cruise for the person putting it together.
Am I mistaking? Is there something added into the price of
the cruise for the SSQQ people that is not included in the
price listed on the Carnival website? My friend and I would
like to go but not if we have to pay more than Joe Nonssqq -
hahaha
Kind Regards,
PS - If you search the Internet, MANY of the travel agents
are offering $100 per person discount and/or double class
upgrades. Certainly SSQQ wouldn't charge their people more
just to make a couple of bucks."
This was definitely the ugliest email Marla received, but it is very
indicative of the kind of abuse that Marla took. People were
much more aggressive on the phone.
People wanted their $20 discounts! They seem to
overlook the fact that Marla had already negotiated an excellent
group discount with all kinds of special benefits included.
All they could see was this new email discount or that cruise
website's price seemed to beat Marla's price by $20! That's important!
Many people invariably begin to argue with her. If you
won't give me this $20 discount, what difference does it
make if I book elsewhere? Can't you make an exception? Why not?
People did not want to take "NO" for an answer. Some of these
people treated Marla like a human punching bag. They figured
if they peppered her with enough questions, she would give in and
tell them what they wanted to hear.
Faced with tantalizing discounts, the temptation to have their cake
and eat it too became overwhelming. First people wondered if they
could tack on these discounts to Marla's group price. When
they finally accepted that the discounts could not be added to
Marla's price, a new thought would enter their
mind. What if they take the discount and bypass Marla, can they still
join our group activities whenever they want to?
Last year, Marla nearly lost her mind trying to sort through all the
discount confusion. I am not exaggerating.
At least once a day from the other end of my house I would hear
Marla screaming in her office after she hung up the phone. Marla
looked at me one day and said, "This isn't fun anymore."
I nodded in understanding. She was right on the verge of taking the
job and shoving it. This begins to explain why as last year's 2008 Conquest began, both Marla
and I were already in a bad mood regarding the neverending headaches
caused by the daily struggle of clearing up misconceptions with people over competing
price discounts. Sad to say, no matter what discount these
people came up
with, it was rarely more than $20 or so below what Marla had
advertised.
I cannot
begin to explain how much I wanted to protect her somehow. I
would think to myself, "Please, will you stop beating up my
wife? For crying out loud, it is a lousy 20 bucks!"
AN EXAMPLE OF
MARLA'S INTEGRITY
I want you all to understand something. I love my wife dearly. Marla
is my best friend in the entire world.
Besides my obvious affection
for her, I admire her and deeply respect her commitment to
organizing these trips. Marla has brought so much happiness to
so many people through her efforts on these trips.
You may not know this, but Marla works
endlessly to make these cruise adventures successful. She gets paid, yes, but
you have no idea how much of what she does comes from her heart. She
doesn't need the job. Marla does these trips because it is her way to make a
contribution to our studio.
So it breaks my heart when Marla has to spend so much of her
time arguing with people. Sorry to say, but Marla's
deep-seated desire to treat our customers as 'friends'
leaves her vulnerable to people who question her honesty.
This kind of remark deeply insults her:
"If you search the Internet, MANY of the travel agents
are offering $100 per person discount and/or double class
upgrades. Certainly SSQQ wouldn't charge their people more
just to make a couple of bucks."
|
 |
Marla is
the most honest person I know.
Let me give you a simple example of how Marla operates. Thanks to our crazy
2009 economy, the cruise industry knows it is in a precarious position. The thought
has crossed many people's minds that maybe this is the year to skip
taking a cruise and tighten the belt instead. So the cruise lines are
getting desperate. They are offering unbelievable price reductions
to fill their ships. Thanks to this economy, that is a real
uphill struggle.
In late March 2009 Marla was faced with a deadline. She had sold 60 spots on
this year's Conquest trip. Should she ask for an extension on the group
discount or fold her hand and let go of the group discount? At the time,
the prices were fluctuating greatly. Marla was amazed to see that
the current prevailing price
rate was now actually below the discount she had negotiated four
months earlier (normally this price rises!)
This is what Marla did. She renegotiated the passenger rates with
Conquest. Marla was able to reduce the rate of every single person
ALREADY ON BOARD by $100 to $120 a person. Add it up. 60 times $110.
That saved our group that was already on board (and legally
committed to the higher price) about $6,600. This also meant that
any new person signing up would receive this deduction as well.
In order to do this, Marla sacrificed $1,673 in commissions. There
is no way for her to get that money back. It is gone. Marla did this
voluntarily BECAUSE, in her words, IT WAS THE RIGHT THING TO DO.
That doesn't mean the loss of $1,700 didn't sting. My wife walked
around for a day looking like she had just been mugged. As a friend
of mine recently said, he admires how we operate our business like a
family, but in his experience it's hard to get rich marketing to
family. Now you see what he meant by that. Marla sees
her passengers as 'friends' and treats them accordingly. That
is why she made this sacrifice.
Neither Marla nor I are saints. We are flesh and blood people who
have mounting bills just like everyone else. Nor are we rich. Our studio was
hemorrhaging money as recently as December 2008. The studio
lost $30,000 in November and December combined.
So giving back $1,700
after all the cruise argument grief my wife goes through took a big toll on her
mind. Marla does not make that much money on commissions to begin
with. Now she had just handed back about 40% of her salary. You see,
the cruise industry does not want its travel agents to renegotiate
terms. At this time they are pulling all sorts of discount shenanigans to lure new
customers. However, they don't like giving money back to passengers they have
already booked. So they build in penalties to discourage independent
agents Marla from doing exactly what she did.
But Marla did it
anyway because it was the right thing to do for her friends.
This was hardly the first time I have seen Marla suffer over her
cruise business. After all the arguing and the pettiness, I shudder
when I see Marla retreat into one of her "Why do I even bother?"
moods.
Marla saved the group $6,600. I was proud of her for doing
this. But I wasn't prepared for her next move. Do you know what
Marla added after
announcing her good news? "So, please, no whining about the new
price and try to keep the grumbling at a dull roar for this cruise."
That statement alone gives you a direct view into her soul.
Marla is still deeply troubled over the abuse she took last summer.
To me, she is like the flower bed that got stomped on by the mob.
Now you understand what I mean when I say I wish to protect her.
2006: TALE OF TWO
COUPLES
Marla's
main objective is to give her customers the best price she can.
However she is just a 'little guy'. Marla isn't big enough to
dictate to the cruise line what price she thinks is fair. She
has to take whatever offer the cruise line gives her. Marla
understands clearly that she may not be able to beat everyone's
price because the big guys have more leverage than she does.
Marla will be the first to admit that large Internet travel agencies
occasionally beat her price. It is the same thing as Wal-Mart moving
in and underselling all the Mom and Pop small businesses in the
area. There isn't much Marla can do about underselling the
world.
However, Marla knows she has something that is priceless - the SSQQ
group dynamics. To some people, the SSQQ group experience is
more valuable than all those discounts will ever amount to. So
Marla says this, "If the discount is more important, I
understand. However, please understand that the price of
admission to the Group is to book through me."
I am pleased to say that when people make their choice, the vast
majority choose to go with Marla. And those who don't either
don't go at all or they leave us alone on the trip.
However,
in 2006, something happened that startled both Marla and me.
Two different couples asked point-blank to join our group
even though they did not want to use Marla as their agent.
Would she mind if they joined our group?
Marla was fit to be tied.
The first problem began when a couple signed up through the
Continental OnePass program for the New England trip.
As frequent fliers, they liked the idea that they could book
their cruise through Continental and receive valuable extra
miles in the process. As you can see from the
chart, by going into Continental OnePass on the Internet and signing up for our
7-day cruise, this couple would receive 3,000 miles credited
to their account. Would Marla mind if they
bypassed her?
"Air Mile" programs are yet another headache for Marla. Here is an
example.
|
 |
-------Original Message-------
From: k
Date: 9/8/2006 12:46:46 PM
To: marla@ssqq.com
Subject: air miles credit for cruise
I just found out that I may get air miles credit on my
Continental OnePass account for the
caribbean cruise we just made if the cruise was
booked "on-line". Do you know whether I can get this,
since this booking was done on a group-basis?
I suspect not, but wanted to check with you to
accumulate what I can. Thanks.
by the way, we both enjoyed
the cruise very much. Thank you
for organizing it.
From: Marla Archer
Date: 09/10/2006 10:51:41 AM
To: k
Subject: Re: air miles credit for cruise
Sorry, but the only "air miles" credit you can receive
are those linked to the credit card you paid with.
Hopefully, all the benefits of cruising with the group
offset the air miles perk offered by on-line booking.
I am glad you and C enjoyed the cruise. It was fun
watching the two of you dance!
Marla Archer
SSQQ Dance Studio
|
This story had a happy ending.
After Marla explained the rules, the "air miles" couple changed their mind.
They had originally met at an SSQQ New Year's Party. They began to date
and eventually married. They decided they wanted to be part of
the group more than they wanted to earn the extra miles, so they
canceled their original booking and signed up with Marla directly.
No sooner
had Marla finished dealing with the Air Miles couple, she was hit
with another dilemma. This couple had not booked yet, but
wanted to use a significant Royal Caribbean discount. As
frequent RCCL cruisers, this offer meant they could book this New
England cruise for a rate under what Marla was charging. What made
this particular cruise attractive to them was the presence of four
close friends who were already booked on our trip.
This couple really wanted to join their friends. In addition,
this couple really wanted their discount too. However, their
friends knew our rules and said Marla was unlikely to approve.
Why not ask anyway?
Marla stuck to her guns. She said she could not match
this offer. If they wanted to join our group, they
would still have to sign up with her to join us for dinner
and the other activities. Marla never heard from them
again.
Lo and behold, this same couple showed up on our New England
cruise. Not only did they show up for several
activities, they had the nerve to get someone to seat them
in our group! I was furious and so was Marla. It
turned out they booked directly through
Royal Caribbean and used points from a credit card.
Then to add insult to injury, they talked
the Royal Caribbean booking agent in seating them with us to boot!
They had gone behind our backs to set things up
in their own favor.
This
incident marked the first time that someone had
booked elsewhere and
then deliberately disregarded our request to leave us alone. (Full
story:
2006 New England
Cruise)
Marla and I talked about it. She said as the discounts
increased, more and more people were asking for permission
to bypass her, but still wanted join the group. Now we had a couple
that had specifically been told "No", but forced themselves into our
group regardless. How were we supposed to hold our
ground?
I
decided the only way to fight the problem was to document it.
I
felt that if we educated our group to the seriousness of the
problem, maybe they would understand that some things are more
important than money (or air miles).
Although the New England incident was the most serious problem to
date, these problems go all the way back to 2003 (the first year
that Marla began organizing the trips). Over the years, we
have had 8 incidents in 11 trips. You don't believe me? I have documented these
incidents, so go read for yourself.
Travel Rules
IT'S A JUNGLE OUT THERE
Given this pretext, hopefully our readers understand why
Marla and I believe we have no choice but to take a firm stand
against people who Intrude. This is the only
defense we have against the discounts.
One of the
tough lessons in life is learning that when you have something good,
someone is going to come along and try to take it from you.
This will happen again and again until you figure out how to protect
yourself.
Nothing is more pitiful than to give a kid a new bike for
Christmas only to have some tough guy knock him off and take it away.
For that matter, back in the Eighties, ghetto kids were actually beaten and
some even murdered for their shoes when the Air Jordan
basketball shoes became the rage.
It is the Law of the Jungle - the weak are prey
to the strong. It is a "dog eat dog" world. In life, there are bullies everywhere.
There are people without a conscience who will exploit you if you
let them.
At first glance, a cruise trip is hardly the place you would
expect to look for the Law of the Jungle, but experience has shown -
40 pages worth - there are plenty of people who will sell us out for
the almighty $20 discount, then show up on our door step when the
cruise begins.
But
if we are so dead set
against people trying to join our group without booking through
Marla, then
why does it keep happening? Why is
it that Intruders like "Marilyn" seem to appear on practically every
trip?
The
answer for some is clear - they don't care about us and they don't
think their actions will have any consequences.
|
 |
Why do I write these stories?
I write stories about incidents so our customers know that when I
post a "Rule", I mean to stick to it. In my opinion, "Documentation" is the
surest way to convince my studio's customers that I don't make this
stuff up.
The problem of "Intruders" is a serious business problem for
us. What other civilized deterrent do we have other than
Documentation?
We are fed up with people who ask to be included in our activities
without having to pay the price (which is a REASONABLE PRICE by the
way. There is NO MARKUP!)
There is no way to force newcomers to show loyalty to Marla. None.
All we can do is be on the lookout for people who try to join the
party without an invitation and ask them politely to leave us alone.
If they leave, there is no story. If they refuse to leave us
alone, then we write the story. What other defense do we have?
Here is a quick recap of the Intruder Scenario:
In the summer of 2008, two attractive women came to
our first-night cocktail party who were not members of our group.
Their appearance struck a nerve in Marla, no question about it. She
was too upset herself to deal with it. Marla asked me to say
something to these two women.
When I confronted the two women, I told them they were welcome to
stay for the remainder of the party. At the time, I did not wish to
embarrass them in front of any friends they might have in our group.
I then asked them politely to refrain from joining any further SSQQ
group activities for the remainder of the trip. And then I walked
away.
One of the two women was never seen again, a gesture I appreciated.
There has never been a story about this woman. If the Intruder had done the same thing, there would have been
no story about her either. The matter would have been
closed.
The Intruder, however, came to our late night dancing
activities TWO NIGHTS IN A ROW after I asked her not to. She danced the night away with
the men in our group while our legitimate female guests were left twiddling
their thumbs on the couches waiting for someone to dance
with. How do you suppose they would have felt if they had
known this woman was an Intruder? Take a quick guess.
In case you can't figure it out, maybe they will get to give their
testimony some day.
This late-night party, incidentally, had a sign on at the
front door that read "private party".
The sign meant nothing to her. My words meant nothing to her. That is when I gave her the nickname "Intruder".
DEFINITION OF 'INTRUDER'
"To put or force one's way in inappropriately, especially without
invitation, fitness, or permission. A person who enters a place
without permission. "
"To come in rudely or inappropriately; enter as an improper or
unwanted element."
SUMMARY
So how
would you stop people from crashing a party? I mean, I could
have called ship security, but I thought that was a bit harsh.
In my case, I tried being polite. I told both women they
were welcome stay and finish out the cocktail party in grace. I invited them to finish their complimentary glasses of wine, dance
or talk with whomever they wished. Just don't come back any more. I added the magic word "Please".
So did my request work? Well, it did with one woman, but not the
other. Indeed, this second woman weaved her way in and out of our
group activities for the rest of the week. She became the major
topic among our group every night at dinner.
Someone suggested I wrote a story. How else would we make it clear
for future cruises that we don't appreciate people forcing their way
in?
When the trip was over, I did indeed write the story. I added nine pictures
of the woman engaged in activities involving the SSQQ group.
One person who read my story asked me why I had published so many
pictures of this woman. I explained that I wanted to show that
wherever we went, there she was. We did not go out of our way to
take frequent pictures of her. We didn't have to go out of our way.
She came to us.
I might add the woman was smiling in those pictures. The last time I
checked, a smile indicates permission. I am sure her lawyer will
argue with me about that. Let me add, when I found the woman
objected to the use of the pictures, I immediately took them down.
Unlike some people, I understand the meaning of the word "NO".
I was also asked why I had written such an extensive story about the
woman.
I told the story for this reason - Our past cruises have been
plagued with a problem of people who try to join our group
activities without bothering to sign up for the cruise directly
through my wife Marla. The purpose of the story was to express our
exasperation with this continuing problem.
How else do I educate our
customers unless I document the problem?
I had no
desire to hurt this woman nor do I wish to hurt her now.
Please note I have never once published the name of the woman involved.
No Google Search
will ever connect the Intruder to this story.
In conclusion, I wrote the story to help deal with this ongoing
business problem. This story was not personal; it was
business. My Intruder Story was meant to illustrate how serious this problem
continues to be for my wife.
It was my hope if I explained the
problem thoroughly, in the future we wouldn't have to go through
this again.
Ultimately
I wrote the Intruder Story to demonstrate the woman's lack of courtesy,
nothing more. I wrote this story to stick up for my wife.
It has always been my understanding that if I
don't stick up for myself then people are likely to
continue to walk on both of us.
Aren't we getting carried away here? First this woman
barges into our party, then she ignores our requests to leave us
alone for the remainder of the trip. I turn around and
exercise my legitimate right to complain about someone who forced
their way into our group. The woman doesn't like the story so she
sues me.
Where have I heard this before?
This lawsuit reminds me of the burglar who breaks into your
home, gets bit by the dog, and decides to sue you for dog
bite.
I apologize to this woman if I hurt
her feelings with this story. Nevertheless at some point she
needs to accept responsibility for her own actions. In the
process, she might consider apologizing to my wife. She might
also consider apologizing to Gary Richardson, a man who was guilty
of nothing more than trying to be a friend to her. And
finally, she might also consider apologizing to the women in our
group who were forced to sit on the couch waiting for the chance to
dance because she monopolized the attention of the men in our group.
The Intruder may just get the chance to apologize to all of these
people. If she is stupid enough to continue this train wreck
of a lawsuit, the whole group will be waiting for her at the trial
to hear her testimony. It should be quite a show.
|
Letters and Comments on
the Intruder Story
LETTER ONE
From: Adriana
Sent: Tuesday, April 07, 2009 10:09 AM
To: dance@ssqq.com
Subject: Your description of the Cruise/travel agent business
Hi Rick,
Wow! You just described, in a very human way, how today's Travel
Agency operates. Plus we deal not only with Carnival but with
the whole array of Vendors who direct market to the client's
e-mails and addresses that we have to provide to them and their
accounting!
On top of that we try to solve all these problems they create -
taking reduced commissions after re-faring what started out like
a nice booking. The cruise lines just want to get people
on-board their ships - revenue comes from on-board spending .
We'll never see a penny of that .
Cruising is fun and it's great what you are doing since your
business is tied to people bonding and having a good time but
yes, what is your hourly rate, stomach upsets and the point of
getting sued.
Grr, Best of luck with this!
Marla's problems are very much par for the course and are
multiplied exponentially for us in the Travel Profession on a
daily basis because we deal with Vendors and economic situations
and banking all over the world.
On the other hand - that is what a Travel Agent does! To solve
the problems and make it "easy" for the client.
To give the clients the best - take them thru the maize and make
things go seamless and as pleasant as possible therefore ---
A good client is a client committed to the relationship!!!
Yes, I remember reading the original Intruder article. Yes, you
may print my letter. You may use my name and state our
relationship and how we started it all.
Best wishes!
Adriana Breidenstein -
Universal Travel
(RICK ARCHER'S NOTE:
Adriana
Breidenstein, a former SSQQ dance student, is the woman who helped
Marla and I get started in the cruise business back in 2003. I am
grateful to her for the opportunity she gave us.)
LETTER TWO
From: K
Sent: Monday, April 13, 2009 6:32 AM
To: Rick Archer
Subject: Intruder Alert
Hi Rick,
Every time I read your stories about The Intruder, I get more
pi$$ed off.
Neither I nor XX was on that cruise, but we do intend to be on
one in the future, if Marla is able to keep putting up with
a$$holes like that.
I would only hope that once you find a decent (oxymoron?)
lawyer, that you ask the judge and jury to make The Intruder pay
all of YOUR court costs and legal fees.
I don't see how she can win this case, as you have apparently
told the truth, the whole truth, and nothing but the truth in
your stories.
You and Marla hang in there, we're pulling for you.
LETTER THREE
----- Original
Message -----
From: K
To: Marla
Sent: Friday, April 10, 2009 5:56 PM
Subject: Libel Suit
Hi Marla,
I am an attorney that takes regular classes at SSQQ.
I have just finished reading the story about that woman that has
crashed the SSQQ parties. I am not sure how she has a case.
The definition of libel is "written language that is false and
that damages the reputation of another person". Obviously this
woman was not an invitee so the information is not false that
she was a party crasher. Her defense to libel is to prove that
it was false, ie. she was not crashing.
Furthermore, what kind of a reputation did she have before the
story? This opens her up to all kinds of investigation into her
reputation. I would hazard a guess that by the way she was
acting, it is not great.
It would be hard to give advice without reading the actual
pleadings, but I hope you do not lose too much more sleep over
this. Libel is very hard to win. She has to show actual damages.
You might also have first amendment protection, based on
journalistic publication of this regular newsletter.
I do not handle libel cases so I would not want to mislead
anyone. This is not my area of law and these thoughts are only
my opinion.
I can not believe a lawyer took this case. The case law in this
area is pretty clear on how to prove a libel case and the facts
are just not on her side.
Good luck with this
case, you have a strong defense.
LETTER
FOUR
From: C
Sent: Monday, April 13, 2009 2:08 PM
To: Rick Archer
Subject: sue happy.. contradiction of terms
Rick. Yes the world is "sue happy" …yet another contradiction of
terms.
Here's what happened to a co-worker of mine sometime in the
80's. He was also a preacher at a small non-denominational
country church. He got a paternity suit in the mail one day
asking if he would verify his SS# that he was the correct
target…and he laughed it off and threw it away as some scam to
get his identity stolen.
In no time at all, he was hit with summons, photographs of the
child, details etc. His lawyer showed him that this was the 6th
or 7th preacher that this lady had sued and she almost always
settled out of court. That way it doesn't get publicized and all
gets swept under the carpet with less embarrassment.
She always picked "other race" pastors to trump up her
embarrassment factor. She essentially used the court system to
blackmail pastor after pastor, but he want going to let her do
that to him. He had a vasectomy about 5 years before the birth
of the child, but it still cost him thousands of dollars to get
those facts under the nose of the person who could see this for
what it was and throw it out.
And the fact that this lady was obviously making her living
doing this is particularly irritating. Stories like this,
and your story are the kind that give our legal system a
miserably bad name. I hate to see any system that so
readily jumps to the aid of narcissistic leaches.
|
OUR ONGOING PROBLEM WITH OUTSIDERS
|
Throughout
the 2009 Conquest Cruise, two women who were not part of our group shadowed our
group at the nightly dance
events in the Atrium. I
learned they knew several members of our group from
different dance venues back in Houston.
|
This of course raised a red flag
due to our problems from last year.
Last year's 2008 trip was made
memorable by the Intruder incident.
This
incident involved a woman who
insisted in participating in our activities even though she
was not part of our group. Back in 2008,
on the very first night, the woman
entered our private cocktail party without permission.
I asked
her politely to leave us alone for the remainder of the
trip, but she ignored my request. From then on, it seemed
like wherever I turned, there she was.
For her efforts, she earned the nickname "The Intruder".
As I learned later, she had her eye on one of the boys in
our group. I could be wrong, but I don't
think she knew
this man before the trip.
I believe he appeared
on her radar during our first night Cocktail Party. I can
only assume her interest in this man explains why she
refused to respect my request to leave our group alone for
the next six days.
By the way, the
Intruder married this same guy in early August 2009.
Since they met on an SSQQ Cruise, I guess that makes the two
of them an official SSQQ Wedding Couple, yes?
Kind of
ironic, I suppose. Even more ironic,
this woman turned around and sued me. You would think
most woman would appreciate my help in finding a husband.
After the trip was over, I wrote a story about
the woman's refusal
to leave us alone. She didn't appreciate my story very much.
So in January 2009 the woman filed a lawsuit against me. I
am sorry to say the lawsuit is still pending. I have spent
$5,000 so far. My lawyer says it could cost up to $25,000 to
defend myself.
Imagine that -
some lady crashes your private party, ignores your request for
privacy, stalks your entire trip, and
has the nerve to sue you for complaining about her behavior.
Then she marries the guy she met by crashing the party.
Interesting person.
|
 |
On the first night of the 2009 Trip, a man came up to me to
ask for permission to include the two Atrium women in our
group for the remainder of the trip. As I stared in
disbelief, memories of last year's deeply unpleasant
incident came flooding back.
That was the moment I concluded that writing about the Intruder problem from 2008
had obviously not made the problem go away. Indeed,
this gentleman was just one of four men who went to bat for
these two ladies. I was definitely taken aback to find
people on this year's trip who could not understand why I would be
so touchy about these two
outsiders.
Let me share something. There is something about being forced to
spend up to $25,000 in a lawsuit defense concerning our legitimate
business right to exclude outsiders that makes me
more than slightly
dour on this subject.
You can laugh all you want about
the crazy lawsuit, but I assure you this is not a laughing
matter to me.
THE
PIGGYBACK CLUB
I wrote
the "Intruder" story
last year for a specific reason - to
try to put an end to the annual attempts by
outsiders to piggyback our trips.
|
In six out of the past seven years, we have had incidents where
outsiders avoid signing up for the trip through Marla, then try to
attach themselves in varying degrees to our group.
These events have taught me the hard lesson that there are people out there willing to exploit my
wife's hard work.
I firmly believe that if I don't
take a stand against the problem, it will just keep getting worse.
After all, it doesn't look like the Piggyback Problem is
going away. I took about the strongest stand I possibly could last
year with my Intruder Story only to have a similar problem pop up
again this year.
This year it became clear to me the problem with the outsiders
is being abetted by members of our own group who invite them in.
For example, I learned that last year's "Intruder" was invited to
our cocktail party by a member of our group.
This year, three
different men approached me to ask permission to include the two
ladies in our activities.
After the trip, yet a fourth man
wrote to say he didn't see a problem welcoming these women into the
group.
Therefore, the problem is not just with the Piggyback Club,
it seems to include members of our own group.
|
 |
A BRIEF HISTORY LESSON ON PIGGYBACKING
Marla and I have a rule. The Sign Up
Rule says "Sign up through
Marla or please leave us alone."
Rule or no rule, every year someone tries try to bypass
Marla and still hang with the group.
At this point, I consider this to be a documented fact. I have been tracking
the problem since 2003. In case you are the lawyer
representing the Intruder and you are visiting my web site to do some
research, you can read the details of each incident on our
Policies Page.
There have been eight documented incidents in six years.
There were three incidents in 2003.
There was a serious incident in 2004. There was a
minor
incident in 2005. There was a very serious incident in
2006. There was a minor incident on the Hawaii Trip in 2007
that I chose not to document (3 people - one couple and one
man from the studio booked the same cruise through someone
else; since they honored my request to leave us
alone, I didn't make an issue of it). The Intruder
Incident of 2008 marked the
most flagrant violation of our sign up policy to date. And yes, now we have
the new
incident in 2009.
I have identified three levels of the problem.
"Tagalongs" are the uncanny number of people I keep running
into from the studio on these trips who are not a member of
our group. Their presence is a curious coincidence. However, since they keep their distance from the
group voluntarily, I have no reason to object. They have just as much right to be on the
ship as I do.
"Piggybacks" are people who sign up for the cruise
through someone else, then make frequent appearances in the
same public venues as our group. They appear
interested in joining the group. They respect the invisible
line in the sand, but just barely.
 |
I put the two women who joined us in the Atrium each night
in 2009 into the Piggyback category. I believe they were
there because we were there.
Then of course there are the
"Party Crashers", i.e. people who sign up for the cruise through
someone else and aggressively attempt to infiltrate the group. These
people literally cross the line and invade our privacy. This has happened three times.
Party crashing and
Piggybacking are recurring
business problems that require vigilance on every trip. We have a business to protect. Cruise trips may be a
vacation for everyone else, but these cruise trips are
work
for Marla. She puts an incredible amount of time into
organizing these trips and deserves
her commission for her efforts.
If people can bypass Marla and still be allowed the benefits
of joining our group, that sabotages her hard work.
I have discovered that simply barring the door is not enough,
especially when people in my own group try to let the outsiders into
the party through the back door.
|
A COMMUNITY
TREASURE
Before we take this article further, let me start by saying
that Marla Archer is the best travel agent you will ever
have. Without Marla, all this amazing cruise energy that she has
created will quickly go up in smoke. Thanks to her remarkable
organization skills and excellent reputation, Marla is the engine
that makes these trips work.
Yes, Marla
makes money off these trips, but when you compare the
work she does and the benefit she provides to
our group, I would hope you agree she doesn't deserve
to have people take advantage of her in the process.
Before I continue
my story about our ongoing problem with outsiders, I am
going to take a slight detour.
|
 |
|
In 2009, Marla did something remarkable.
Marla
sacrificed $4,000 in commissions in order to reduce the
price of the two trips for her passengers.
In so doing,
Marla saved her passengers $25,000.
 |
2009: THE COMMISSION
STORY
Typically,
prices go up on cabins the closer you get to sailing.
Since the "supply" of remaining
cabins is small, the cruise lines assume anyone who
wants to go this late in the game is willing to
cough up a little more dough.
However, thanks to the strange 2009 economy, on both cruises
that Marla organized for 2009, the original prices DROPPED.
Not only did the prices drop, they dropped quite a
bit. This had never happened before in the eight years Marla
has been organizing trips.
Marla paled when she realized
the people who had already signed up
for her two trips were suddenly obligated to pay $100 to $200 more
than the current going rate for their cabin.
Her group discount price was much
higher than the daily rate. This was weird!
Thanks to the threat of the worst
depression since the Great Depression of Thirties,
people held on to every possible disposable penny
they had and held their breath to see what would
happen next. As they worried about the economy
tanking, taking a cruise was pretty far down on
their list of priorities.
|
Carnival and RCCL soon
realized that no one was signing up for the list prices.
It is important that
a cruise line be
able to sell every trip out -
the cruise lines make much of their money from the people on
board the ship (tips, drinks, gambling, excursions,
spa use, tux rentals, room service, art and
clothing purchases, etc).
Since an
empty cabin doesn't make them a cent, they begin to offer
discounts the moment they see their cabins aren't selling.
So what if they sell the cabin for half of what they got the
previous year... half-price is better than nothing at all.
The important thing is to fill the room. They know the people in the discounted cabins are still going to
spend spend spend once they get on board.
Put another way, there are no cost savings whatsoever if the ship is
half full versus 100% full. The gas will still cost the same. The
salaries will still be the same. Sure they would like to sell every
cabin for top dollar, but the most important
thing of all is to get the ship filled to capacity.
Selling the cabins at reduced prices is better business
than not selling them at all.
|
 |
Thanks to the economic upheaval at the
start of 2009, Carnival and RCCL had to do something to fill
their sailings. So both cruise lines
significantly dropped their cabin prices for our trips.
Marla typically gets marvelous discounts
thanks to the large groups she generates, but for the first
time in Marla's eight years, the prevailing rate
being offered to the general public was less than Marla's
original group rate. This was not
good news.
Marla was faced with a quandary. She had
about 60 people (30 people on both
trips) obligated to pay a higher price than the
prevailing rate. Marla was not required to sell the trips at
the new lower price. However,
as she gave it some thought, she decided it was the right thing
to do. I remember vividly the day
Marla got on the phone with both cruise lines
to
renegotiate. She was able to lower
her group rates on both trips
to reflect the changes. Thanks
to her efforts, someone who had already signed up expecting
to pay $800 for a room now only had to pay $600. She
created these savings for every one of her 60 passengers
already signed up.
In the
process of doing this, Marla had to sacrifice $4,000 in commissions.
But guess what? By renegotiating her two
cruises at the new lower rates, she saved her passengers
$25,000 in the process.
That's right, Marla gave
up $4,000 so her passengers could save $25,000.
To me, Marla's sacrifice is the travel agent equivalent of
"taking a hit for the team".
$4,000 is a
lot of money, especially with a law suit
hanging over you.
And so is $25,000 in savings. Marla put the interests of her customers
ahead of herself.
ABOUT MARLA
My wife
is the consummate professional. I watch her in
action every day, so I am in a position to know this
for a fact.
As the commission story above
proves, Marla will always watch your back. That is just
one part of the reason why she is worthy of your trust.
Marla is exactly the person you want to organize a cruise
trip. Marla is scrupulously honest. You can hand her cash
and not blink an eye. You can give her a credit card number
and not lose sleep. She is responsible.
You can count on her
to do whatever she promises to do. She
doesn't make errors and she doesn't do stupid
things.
Best of all, you can always
get a straight answer from her.
There are all sorts of confusing offers on the
Internet. That's no surprise; they are trying
to confuse you so you might think their price is
lower than someone else. Marla
will not try to confuse you.
Thanks to her experience, Marla
sees the big picture and can explain any questions
you might have. No matter how mixed up you are
about about discounts, port fees, and hidden
charges, Marla will not take advantage of you.
It is not in her nature. Believe it or not, if
Marla knows you can get the cruise cheaper
somewhere else, she will tell
you.
Marla does not lie. Nor does
she exaggerate
or fib in any way at all to make a sale. That's
my wife; that's the way she is.
|
 |
Based on my own
experience, I have a suggestion for anyone who has a cruise
question.
Learn to trust Marla.
If Marla tells you something, you can just take her word for
it.
So far,
Marla has organized 14
trips. She has so much experience at this, I have
learned to accept her advice at face value. Why not?
Sure Marla made a couple learning mistakes in the beginning. We all do. Marla
makes mistakes once. And then she doesn't make the same
mistake again.
At this point, she knows all the angles.
You can save yourself a lot of time if you learn to accept what she says.
Don't even bother arguing; it just
wears both of you out. Marla knows her stuff.
Furthermore, as the
Commission story above proves, Marla
always has her customer's best interests at heart.
This is something you can take for
granted. The word
'integrity' describes Marla's
approach to her job perfectly.
In my humble opinion, Marla is
the best travel agent I know. I have been on all of
her trips and can testify that, thanks to her, each trip is handled to perfection.
I have total confidence in my wife. Marla deserves your
confidence too.
Marla expects two things in return for her work - 'Respect'
is one thing. That doesn't seem to be a problem. Marla got a
standing ovation on the last night of this year's
Conquest trip. It
made her very happy, by the way. I was very touched.
I thought Marla deserved it.
The other thing Marla deserves is to receive her commission. This is a
form of respect as well. It is the passenger's way of
saying Marla deserves to be paid for the work she does.
By the way, we aren't
talking big bucks here. Marla's commission for an Inside Cabin on this
year's 2009 Conquest Cruise was about $30 a person.
Hang on to that number.
30 bucks.
|
|
2009: THE SEVEN TAGALONGS
During the 2009
Trip, I identified seven people in the Tagalong Category.
The question is: Are they there because we are there or is
their presence a coincidence? I have no way to know
for sure, but I have a growing suspicion that a lot of people
notice what week we are taking our annual cruise.
During the trip, I recognized
five people
who were not part of our
group, but have taken classes at SSQQ.
There were two couples. However, neither couple made any attempt to join our activities. I guess their
presence was just a coincidence.
The fifth person was a former student that I
had not seen her in years. Her presence was not an accident.
She told Jeff and Danny she signed up
specifically for this trip because she knew the SSQQ group would
be along. However, other than being
snippy with me for not
remembering her name, this lady made no attempt to join our
activities.
|
 |
Side Note: One of the couples I
mentioned above read what I wrote in the Newsletter and
responded.
From: GF
Sent: Thursday, September 10, 2009 4:35 PM
To: ssqqnewsletter@ssqq.com
Subject: RE: September 2009 SSQQ Newletter 1 - what
happened on the cruise?
Hi, Rick. You are right about one of the couples who
said "Hi" to you on the cruise being on the same cruise
coincidentally. I have not taken any lessons in a couple
of months.
I guess I wasn't paying attention to your notices
about the summer cruise date and did not sign up with
Marla. I only registered the date as being the same when
I saw the notice about the cancellation for one lady. I
had signed up last minute on those dates because it fit
nicely between two pre-season games of the Texans, and
our 49th anniversary happened to fall that week. Jerry
and I would have loved to join the group, but knowing
and certainly understanding "the rules", we just did our
own thing and left you guys alone.
Maybe next year! GF
|
Then there was an out-of-town couple who told us they were deliberately
tagging along with our group.
One night in the
Atrium, two people got out and danced very well. I initially thought they were the ship's dance
instructors because they clearly knew a lot about Ballroom
dancing. One of our men asked the lady to dance.
That is how he discovered this couple
specifically came on this cruise because
they saw us on last year's cruise
and liked our style.
For that
matter, at Midnight this same out of town
couple followed us into Alfred's Lounge. I didn't
mind… all they wanted to do was dance and they didn't affect
our boy-girl ratio. I tell this story as proof that I am not
a fanatic on the issue of outsiders, but rather just cautious.
As for the seven people, I am well aware
they have the right to sign up
for any cruise they want. It's a free
country.
All I ask is to show the
courtesy not to crash the party
if they are not a member of our group. Of
the seven people I have just written about, only the out of
town couple tried to participate in our group. It happened
once. I didn't feel taken advantage of, so I didn't
care.
Let me add that dozens of outsiders wandered into our dance
classes to watch during the week. Since they were
there only to watch, I didn't mind.
The point I am making is this - the SSQQ cruise group attracts a
lot of interest. Thanks to our dancing, our group
becomes a main attraction at night. Our presence seems to make the trip
more attractive to some people. If people want to come
on the trip because we are there, as long as they stay
on the periphery, that's okay by me.
However, there were two women on the trip who came very
close to crossing the line. That is our next story.
|
PIGGYBACK - INCIDENT ONE
On the first night of the trip, after
dinner we headed over to the Atrium for dancing to Magic and
Music. I noticed two
attractive redheaded ladies.
In fact, I recognized one of
them from a recent Saturday night Crash Course at the
studio. I was immediately on guard.
Judging by the behavior of the men in our group, they
noticed these two attractive women as well. They began
to make a steady beeline to ask these ladies to dance.
About 20 minutes later as I sat on the couch, SSQQ Man #1 came up to me and asked if the redheads
could be included in our group activities
for the week. I blinked as
a déjŕ vu feeling came over me. I hate that feeling!
I breathed deeply to relax, and
then I said no. I said the Sign-Up
Rule is that you have to
sign up with Marla to be included in our group.
Then I said I had a question for him.
Considering I have a $25,000
lawsuit hanging over my head on this exact issue, I was
feeling pretty touchy about his request. I asked him if he had read last year's Intruder story.
He said yes, but didn't think it hurt to ask.
Well, yes, actually it did hurt to be reminded of the
single most aggravating problem in my life! Furthermore, after
all the trouble
I went through on last year's
trip, I admit I was irritated to
see a similar problem pop up again. On the other hand, at
least this man had the courtesy to ask… that was a definite
improvement over last year. Maybe writing
my story wasn't a waste of
time after all.
Our group's late night dancing in
Alfred's Lounge began at midnight. As our group
trundled over, I noticed the two women seemed to be tagging
along with SSQQ Man #1. My mouth dropped open in surprise.
Did that man fail to get the message? What part of
'no' did he not understand?
Both women
proceeded to hang right outside the door to Alfred's
Lounge for thirty minutes. They were five
feet from the door that had the "private party" sign in
front, the same sign the Intruder so blithely ignored last year.
I watched as they flirted with two SSQQ men in the hallway.
I honestly believe the
two women
would have dared to come in had I not been in there watching them
like a hawk. Finally they gave up and left.
|
 |
PIGGYBACK - INCIDENT
TWO
During Dinner on Day Two, SSQQ Man #2 - a different man -
came to my table to ask if both women could be included in our activities.
SSQQ Man #2 said the two women had told him they had tried to join our group, but
Marla never got back to them. They said they had called
Marla and emailed Marla. They claimed Marla had not returned
their email or phone call. That's funny. Last year's
Intruder said the exact same thing.
I blinked. Sure enough, that same déjŕ vu feeling came over
me again. What is this, Groundhog Day? Why does
this keep happening?
For the record,
I have
180 people on this year's cruises who know that Marla
doesn't play games. She answers her emails as promptly as
possible. But why limit our sample
to 2009? Over the past six years Marla has booked
1,400 passengers on her different cruises. I
bet every one of them would back me up
when I say that Marla doesn't play games.
I see Marla spend an average of
four hours a day answering email or searching the Internet
for answers to people's questions. Trust me when I say
I am not exaggerating.
|
I told SSQQ Man #2 the same thing as I told SSQQ Man #1 -
The Sign-Up Rule says you have to sign up with Marla to be included in our group.
Otherwise, please leave us alone.
Then I asked him a question. Did these two
women ask him to ask me if they could join? He blushed and
more or less evaded answering the question.
After dinner the same night, our group went downstairs for a
late evening of Ballroom Dancing to the singing duo "Magic
and Music" in the Atrium. Both women were already there. I would guess they were waiting for
us.
The Atrium is open to everyone. This was neutral
territory and both women had every right to be there. In
addition, both women had every right to dance with any man
they wanted to in this situation - and they did.
In fact,
they never left the floor. Both women were attractive and
both women were friendly. They were also fun to dance with.
Consequently, neither lady sat very much.
|
 |
PIGGYBACK - INCIDENT
THREE
It was now our
third night
of the trip. As had become our
habit, the group met down at the Atrium
after dinner.
I was sitting on the couch by myself. During a
rare song when someone
from our group had not asked her to dance,
the lady who I had seen taking a
crash course at the studio came over to speak to me. It was very noisy and she talked
too fast for me to understand her.
Perhaps she talked too fast because I made her nervous.
It seemed like she was trying to clear the air about them
joining the group. Whatever
she was saying, I couldn't follow
it. The only
thing that I understood was when she said she meant no harm.
Okay. I also remember that she seemed friendly.
Truthfully, I had no
animosity towards her. The lady had
not crossed any lines, although I was getting a little tired
of dealing with her emissaries. In truth, I was more
irritated at the men who kept trying to get these women
included in the group.
Now that the two redheads were on my mind
again, I watched them on and off for nearly an hour.
The entire time these two women were out on the floor
dancing with men from our group. I noticed that
several of our SSQQ men
seemed to completely ignore
the SSQQ women who were forced to
watch on the couches.
|
I sat there wondering how these
women felt as they watched as
their 'SSQQ Brothers' avidly pursue the outsiders who were trying
to become 'insiders'.
I couldn't help but wonder how the men would react if the
shoe were ever switched to other foot so to speak. At
the studio, the men are nowhere near as patient when there
aren't enough women to dance with. I recently had a
guy demand a refund because there were only 5 women to every
6 men... that wasn't good enough for him!
Interestingly, not one woman in our group complained to me. These
ladies accepted their fate with the
same grace they did last year. Of course my enduring memory
from last year is watching the Intruder hold
court at the Cocktail Party with men swarming around her
while the women who paid for the trip were left sitting on the
couch.
On the cosmic scale of things, there is
suffering in every part of the globe. As Bogie would
say, these problems don't amount to a hill of beans. On
the other hand, that makes 2 years in a row now that I
have watched several SSQQ men act like puppy dogs over outside women
while ignoring SSQQ women in
the process.
Someone suggested to me I was being rude and unfriendly at
not permitting these women to join our group. After all, what could it
hurt to add two more?
It boils down to respect. Respect for my wife, respect for
the single women on my trip.
By refusing to
let these two women into our group, I
wasn't just showing respect for my wife, I was
also showing
respect for the women in our group who played by the rules.
Imagine how our women would feel if they believed I would
even dream of giving these outside women permission to join?
That would be an insult to them.
For the record, I was not rude to the two
women; I was impersonal. There is a big difference.
I avoided interaction with both women for a reason - they
had no right to be part of our group. I preferred to
spend time with the people in our group. That is where
my friends were.
|
 |
PIGGYBACK - INCIDENT
FOUR
Before the trip was over, there was a
fourth and final
incident involving one of the two redheaded women.
I had promised to organize a long beach walk on Seven Mile
Beach in Cayman (this walk went very well by the way - I
will be writing about this event in a future article).
The night before the walk, SSQQ Man #3 - yes, yet a third
man - approached Marla with a request. He had met a woman.
She wasn't with the group. Would Marla mind if he brought
her along on the long beach walk tomorrow?
He smiled and
added, 'What could be more romantic than a long walk on the
beach?'
His charm was pretty effective. Marla's first instinct was
to say 'yes'. Why not? Maybe
the woman was from Louisiana or
another Texas city. This would be a pretty neat way to get
to know her. It promised to be a fun trip for both people.
Besides, it was a really wide beach. Plenty of room for
everyone. Best of all, it wasn't going to force some SSQQ
girl to sit on the couch twiddling her thumbs.
Just as Marla was about to give permission, something
occurred to her. Marla asked SSQQ Man #3 if this woman was
one of our two redheads.
Why, funny you should ask, yes.
Marla frowned. Her hunch was
correct.
That changed things. Marla said she didn't think
this was a very good idea. SSQQ Man #3 said he understood.
He chose not to join us for the Beach Walk.
|
 |
MEDITATION
As I said, my enduring memory from the 2008
Cocktail Party was watching the Intruder hold court.
The moment the "Intruder" made her first appearance, a dozen
men lined up for a chance to dance with her. As I have said
before, this woman was very attractive. In addition,
she was wearing a low cut dress. What I resented was
watching every woman in our group disappear into the background in the heated rush to check out the new babe.
Granted, at that point our men had no idea she
wasn't with our group so they can't be faulted for their
behavior.
This year's group of men didn't have that excuse. They
knew full well these two ladies were on the outside knocking on
the door to come in. Even after I had made it clear the two redheaded women
were not welcome to be with our group, I watched for six nights in a row
as several of our men hovered around them like bees flitting
around fresh flowers.
For both of cruises, 2008 and 2009, there were more women
than men (this year the ratio was better than 2008). My heart went out to the women
in our group who were shunted aside both years as the men
made a mad dash to get in line for a dance with the
outsiders.
What I could not figure out last year
(2008) and what I could not
figure out this year (2009) is why some of the men in our group
disregarded the women in our group by giving these
outside women the time of day. Where
was the loyalty?
Personally, I wouldn't dream
of being caught dancing with an outside girl when there
are plenty of SSQQ girls
eager to dance. But not everyone
shares my point of view. We may be a 'community', but to
some of our guys, it is a community only when it is
convenient.
The
majority of our men are great guys, but this issue seems to
be a blind spot for some of them.
|
 |
ONE MAN SPEAKS UP
Oddly enough, shortly after the cruise was over, I asked a
couple people from the trip to comment on
this issue. One
of the men from the cruise spoke candidly to me. He said he
preferred to chase outside women because if he got lucky,
there would be no ties after the trip was over. He said to
chase one of our girls might doom him for eternity at SSQQ
if it didn't work out. The girl would
always be mooning over him or talking about him behind his
back with other women. Besides, chasing an
SSQQ girl would be like dating your
step-sister. The women in our group
were attractive, but they were more "buddies" at this
point than fair game. It would make life easier to maintain
a hands off policy with our SSQQ women and look for a
stranger to fool around with.
As I listened to him, I was surprised at
candor of this magnitude. To be
honest, I had never heard this argument before. In his mind,
our girls were his friends. They were off
limits to chase for
a brief fling. Since the cruise ship
seemed to be teeming with
unattached women, he preferred to chase an outside girl for
his fling because there would be no entanglements.
I bought
his explanation for a while, then I remembered the two
redheads were also from Houston. In fact,
one of them had
taken a class at SSQQ within the past year. So I pointed
this out. He thought about it, then replied, "Yeah, but
she's not at the studio enough to worry about it." In other
words, if he fooled around and left her at the dock, he
wouldn't risk losing his good standing at the studio.
Interesting train of thought.
| |
 |
THE BENCH
WARMERS
One woman
said that if our guys didn't want to pursue anything
romantic, that was okay by her, but
why would the men prefer dancing with these outside
girls over women they had taken classes with?
After all, these women
might be good dancers, but so was she. Didn't she
deserve the inside track on their dancing attention?
So this woman decided to ask
a certain man in
our group why he left her sitting all the time
to go dance with the redheads. She
reminded him they danced all the time in
class at the studio, at practice night,
and at outside dance events such as Wild West. She was just as pretty and just as good a dancer as
the redheads. Why was she being pushed to the background?
His answer, "Well, gee, I can dance with you
any time back at the studio!"
From what I gather, that answer was not particularly
satisfying to the lady in question.
I can see why
women lose patience with men.
That makes two years in a row now where some of our guys have
made our gals feel like second class citizens with their
choice of dance partners.
I hope on the next trip our men pay a little bit
more attention to our women on all the dance floors, not just the
private ones.
|
|
THE
STRAY CAT STRUT
It is true that
SSQQ is founded on the principle of openness and friendship.
We are known for our absence of cliques and our willingness
to welcome new members into the group. This spirit of
friendship is something I take great pride in.
So now I am going to walk a tight rope and attempt to
explain when it is appropriate to draw a line and exclude
people.
I don't know how
to say this without sounding hostile, but
catering to
outsiders like the 2008 Intruder and the 2009 redheaded
ladies ultimately does very little to
benefit our group.
As an example, you own three cats. You find yourself
constantly wishing you had three arms because you can only
stroke two at a time. When you are busy with work, you
feel guilty because you don't have the time to give the
attention the cats are used to.
One day you come home and there is a stray cat in your yard.
Do you feed the cat? Do you give it milk?
Everybody knows that once you begin to feed the cat, chances
are it will stick around.
Soon enough, the stray cat
will try to come inside the house. Cats have a way of
doing that, especially when you have already shown kindness. Do you really want to assume
responsibility for another cat? You know that you are
stretched thin to begin with. Is it fair to your three cats
to divide your attention even more?
Every time one
of our men trots over to pay attention to one of the outsiders, he is
sending an indirect signal to the women in our group. Argue with me if you wish, but
the man's actions are sending this message: I
see an outside woman who is
more interesting
than the women I came with.
Yes, I admit that I am starting to sound like a chaperon at
a junior high dance. This sounds a bit like "dance
etiquette" lecture to a bunch of eighth grade boys. I realize I am writing to an
audience of grown men and women. So forgive me if I
offend. However, please stay with my argument and see
where I am going with it.
As the co-organizer of these cruise trips, I feel a
responsibility to the community. As far as these cruise trips
are concerned, we all have a good thing going here.
The spirit of friendship among a wide circle of people seems
to grow deeper and deeper every trip we take. I want to
protect this spirit.
I believe that leaving the group to pay undue attention to
outsiders hurts this spirit.
|

 |
BURN OUT
I see two immediate threats to this 'spirit of friendship'.
The first threat
is the danger of having Marla become discouraged over these
cruise trips. I am sorry to report that this is a real
problem.
In the Fall of 2009, Marla was pretty discouraged
thanks to the problems associated with the 2008 trip.
Before the 2008 trip even started, Marla was already running on
empty. Registering people for the 2008 trip had been a nightmare.
The rudeness of some people leading up to the 2008 trip had
taken a
huge toll on her.
It turns out that the rough treatment before the trip was a
legitimate predictor of things to come... people who are
rude on land remain rude at sea.
Marla and I were both deeply upset over the
behavior of some of our guests on the 2008 cruise trip.
The inconsiderate behavior of a few people took
all the fun out of it. Marla was literally ashamed of
the way certain people behaved. She felt their
negative actions reflected back on her. Marla
organizes these trips from her heart, not from her
pocketbook. If people could not act with decency on
her trips, then maybe she should stop organizing them.
After the trip was over, Marla was very down-hearted.
One day she looked at me and said, "I don't even know why I
do this."
The thing I want you to know about both Marla and myself is
that neither of us organize the cruise trips for the money.
The commission money is appreciated,
but it isn't the reason we try so hard to organize good
trips. If the money was so important, then why do I sing
the praises of the 2009 trip with 90 passengers and decry
the record-setting 2008 trip with 144 passengers? If
the money was so important, then why would Marla sacrifice
$4,000 in commissions?
We organize these trips for one main reason - like everyone
else, Marla and I like to travel with our friends. We
do this for the same reason I spend hours putting up the
Haunted House Maze at Halloween... we both enjoy the
satisfaction of throwing a good party.
But when it stops being fun, at this point in our lives,
both of us are willing to bring down the curtain.
Seeing how badly my wife felt about her 2008 trip, I felt
like I had to speak up about what had bothered us so much. I had to address the behavior problems on last year's
trip and make it clear that this kind of
behavior would not be tolerated.
So I wrote the Intruder story. Then I
wrote the Destructo story. I think writing both stories
did a lot of good. Each and every
person from the ill-fated 2008 trip who caused trouble
either disappeared or were shown the door.
What a difference a year makes. This year in 2009
there was not one incident of irresponsible behavior.
Marla was thrilled to see that her guests had marvelous fun
on this year's trip. Her faith in organizing these trips was
restored.
MISSING THE BIG PICTURE
The other threat to our 'spirit of friendship' is the
age-old human tendency to care more about what is good for
the individual than what is good for the group.
There is an old saying at sea, "Every man for himself".
In this regard, the 2009 incidents involving
the two redheaded ladies hit a nerve. Whenever our
group visited the Atrium after dinner, we had at least four
different men who regularly cut loose from the group to
court these two outsiders.
While I certainly understand why any single, unattached man
would desire to ask these attractive women to dance, it was
the "again and again and again" that made me uncomfortable.
Seeing the two "outsider" women dance more frequently with
our men than women from our own group didn't feel right.
Their obvious preference for dancing with two women who were
not part of group made me feel protective of the women in
our group.
As far as I am concerned, when we go to sea and it comes to
DANCING, we should stick
together as a group. I said so last year and now I am
saying it again.
Our cruise program is our own
private business.
Anyone who wishes to join the group
is welcome, but let them come in the front door, not the
back door.
In the future, we need for the members of our own group to stop inviting
outsiders to join in.
Next year, if two more women hang around on the fringe of our
dance activities, it would help if our men would stop
treating them like Greek Goddesses. There is no reason why
our men have to wear out the rug beating to path to ask the
redheads to dance while we are out at sea. Every time one of
our men dances with an outsider, he gives them reason to hang
around.
Next year there will
two more who will try the same thing and two more the year
after that. Our SSQQ women have been patient for two years
in a row, but if they feel like this neglect is likely to
continue, you guys may just end up with more women than men
on next year's trip. Then the shoe will be on the
other foot.
I don't care how cute next year's stray kitty
is. Don't feed it.
AN INTERESTING QUESTION -
WHAT DOES IT HURT TO DANCE WITH AN OUTSIDER?
One man pointed out these women are his friends and
dance partners at Wild West.
Why shouldn't he be friendly to
them on his cruise trip?
That is a good point, one
that is sure to come up again on future trips.
Here is what is
harmful about that attitude.
First, these women chose to avoid putting $60 in my wife's
pocket, but wanted to keep the privilege of dancing of with
our men. That is exactly the same thing as stiffing a
waitress and leaving no tip.
Each time one
of our men danced with one of the women, he was sending
them the message that next year they can skip paying
Marla again and
still
expect to dance with our men.
|
Mind you, Marla
is not greedy. Any woman who would voluntarily give up
$4,000 in commissions does not deserve this label. It is not
about the money, it is about "Respect". Marla has the
same feelings as the next person. She wishes to be
compensated fairly for her work. If someone wants to
hook up with her trip, Marla wants to be paid what she
deserves. This Tagalong stuff needs to stop.
Second, every time our men danced with the
outsiders, two of our women were forced to
sit on the bench. Come on, guys, put
yourself in their place. Our women
played by the rules and paid the dance
cruise. They took dance lessons
for months to improve their skills so they
would be ready to dance with you. They
went on diets, they bought new clothes, and
looked forward to this event for a long
time. These ladies came aboard
expecting to be rewarded for their hard work
only to discover they were second string to
a couple of outsiders. What a slap in
the face. They thought you guys were
their friends. Did it dawn on you guys
that they want to dance just as much as the
outside women do? Why should the
outsiders be given preference?
|
THE LONE
WOLF
The more time you spend with someone
outside the group, the less time you spend with the group of friends
you came with.
When you go to Wild West, you go by yourself. When you go on a
cruise, you are part of a Group. There is a big difference.
When we are out at sea, there should be a sense of looking out for
each other. A major function of the Group at Sea is making
everyone feel included.
Each time one of our men goes off on one of his 'Lone Wolf'
tangents, he basically tells the Group he doesn't need them... but
expects them to still be there for him if he returns empty-handed.
Now he's a "Lonesome Wolf". He wants the Group to be his
friends again. That's what I mean when I say "We
may be a 'community', but to some of our guys, it is a community
only when it is convenient".
I'm sorry if I offend anyone, but I just don't see how that behavior
benefits the group.
I will never tell anyone who they can and can't dance with. I certainly am
not going to make a rule. It's a vacation.
Everyone has the right to dance with whomever they please.
No one has to answer to me. Nor will I say anything.
But from now on, the Lone Wolves will know what I am thinking.
|
 |
| |
 |
GROUP
ETIQUETTE
If my logic has made any sense, "Group Etiquette"
suggests you show preference to the women in the
group.
Is there any reason why
a man can't keep his interaction with an Outsider to a discrete minimum?
If the outsider is a friend from home, no
one expects you to be rude to them. If you must, dance
with the outsider once a night. After the song is
over, remind the lady that soon you will be free to be together to
your heart's delight. However, right now your conscience is
calling you to return to your group of friends. If the
"outside woman" seems miffed, all you have to do is explain
to them where you are coming from. Treat it like a
character test. If they stomp their feet and make you
feel bad, you are learning something about them. If
they smile and say they understand, you have met a winner.
Of course be cordial to the outsiders, but
as they say, dance with the ones who brung you. It's the same thing as the
basketball court -
yes, you can have friends on the other team, but during the
game remember who your teammates are. The dance floor
is our basketball court. Right now, the outsiders are
playing for their own team. Tell your friends you will
see them after the
game is over.
|
ADVICE TO MEN - THE RIGHT WAY
TO CHASE OUTSIDERS
|
 |
Back in 2001, I met a woman on the cruise trip who took my breath away.
From that point on,
nothing else on that entire ship mattered.
Other than the ship capsizing or hitting an
iceberg, I was locked in. Only a hurricane or tidal wave would have
broken my concentration.
So, yes, I do understand the need to pursue someone you meet
who could become special.
Now
it is true that Marla was a card-carrying member of our group. But I
will also admit I met her at a midnight "singles dance" sponsored by
the ship. In other words, I was single and I felt no obligation to
limit my search within the group. Furthermore, since this wasn't a
group activity, I felt no disloyalty to the group. It is also true I was looking to
misbehave. That said, my objectives changed in a hurry when I met
Marla.
|
|
As for my "stick to the group" advice, if Marla had been
an outsider, it would not have mattered. Considering
the feelings I had for her, to heck with the group. Some things are
more important than the group. I fell in love practically from the
moment we met.
With that in mind, I don't criticize the man in our group who
hooked up with "The Intruder" on last year's 2008 trip. He met
a woman he was seriously drawn to. Even though she was an
outsider, that's okay in my book. I am glad he met someone he
cared about. If someone is unavoidably drawn to an outsider, by all
means, go for it!
When romance knocks on the door, don't let
anything stand in its way.
On the other hand, if all you want to do is fool around, I don't have a problem with that either.
I would
simply prefer that you don't make the other people in the Group feel
awkward. There is a right way and a wrong way.
We are a Dance GROUP on a Dance CRUISE. Therefore,
the
Dance Floor on a Cruise Ship - be it private or public -
is Turf
that belongs to our GROUP.
The Group can actually help you meet Outsiders. While you are dancing with
someone from within the Group, don't be surprised if
you notice that outsider women are drawn to you. It happens
all the time on these cruises. The only problem I had with the two
redheads who dominated our men's attention is that our men didn't
keep it to a discrete minimum. Our men should have taken it
elsewhere if they were that interested, but we will get to that in a
minute.
A good dancer is attractive wherever there is a dance floor.
The dance floor is where you shine. People who are watching see you
confident and energetic. They see you entertaining a lady and making
her smile. So they become intrigued.
That explains why whenever you dance with someone inside our group,
you stand a good chance of being approached or smiled at from female
guests outside our group.
If you exchange glances, you have every right to pursue your
own objectives. In other words, go ask her to dance. One
dance won't hurt. If your dance provides no further sparks,
then leave it alone and get back to the Group. No harm done.
It is only when you overdo it that we mind.
It is watching you hustle right in front of us that creates
awkwardness. Therefore, if your situation has promise, have the
sense to
take it somewhere else. It's a really big ship. There is always some
obscure dance floor where you can avoid prying eyes. If the
girl digs you, she will leave. I promise. Not only will you avoid the gossip, whatever you have going will
immediately move to the next level by getting her alone to
yourself. It could be the start of something big.
You have just made a good move. Where the Group is concerned, your absence will avoid any
hurt feelings from members of the group who aren't getting to dance
very much. As they say, out of sight, out of mind.
Discretion is always the better part of valor.
And if she doesn't leave with you, you just
saved yourself a lot of time. Now ask one of our ladies to
dance. She will really appreciate the gesture.
You can pursue anyone you wish. It's a free country. Just
learn to do the right way.
|

 |
HOW WE
NARROWLY
MISSED A FREE COCKTAIL PARTY
|
Who knows why the two women didn't sign up through Marla?
I am sure they had their reasons. Maybe one of them is a
travel agent.
|
The real question is this:
What message did we send them this year about
joining our group next year?
Let
me say it again. Every time a person in the group
dances with an outsider, they are sending a message to the
outsider that he or she doesn't have to buy a ticket to gain
admission to this year's party or to next year's party.
If anyone can just show up on the cruise
and say, "Hey guys, here I am, come dance with me!", then
what difference does it make to them who they sign up with?
Let me ask you a question. Would the two ladies have
taken this cruise if our group hadn't been on this trip to
begin with? I don't know the real answer, but I am
guessing 'probably not'. They were there because we
were there. They were tagging along because they knew a
cruise sounded like fun and they knew there would be a bunch
of men who are good dancers.
These two women got benefits from our
Group...
but
our Group got NO BENEFIT from them. Nor did Marla.
Ironically, if these women had joined our Group,
they would have given us a Cocktail Party.
Marla
sold 49 cabins. If Marla had sold 50 cabins, we would have
had a free Cocktail Party complete with
unlimited drinks and
a wide choice of
hors d'oeuvres. Our party would have been
so posh and elegant.
Never has the message been more
clear...
Every
single person makes the
Group
stronger.
|
 |
|
MARLA NEEDS ALL OF YOU TO GO TO BAT FOR HER
We have not heard the end of this
Outsider issue. People will continue to try to bypass
Marla in search of price discounts, then turn around and
look for a way to piggyback the group. There is too
much temptation to assume the problem will go away.
These cruise lines are so desperate for passengers that they
throw discounts at their customers right and left. They make
every attempt to encourage passengers to sign up through
them directly. Remember this - the cruise lines make so much
money off the people once they are on board that they will
do practically anything to lure customers aboard, and that
includes UNDERSELLING the same travel agents who help keep
them in business.
There are cruise discounts all over the Internet. Plus air
miles, credit card rebates, credit union
points, you name it. Some people
even get
free or discounted cruises as business perks
and prizes. Remember, the
cruise lines want to fill their cabins. They will
strike a deal with practically any organization in the form
of discounts that will help lure more customers onto their
ships. So you fly a lot of miles for your business?
One day Continental or Southwest might say you have just
qualified for a half-price cruise.
The temptation is everywhere. The problem
for Marla is that these discounts generally shove the travel
agent to the side. The discounts tempt former SSQQ
passengers to bypass Marla in the desire to take advantage
of the offer. For example, on this
year's trip, one man told me he won a free cruise. He
asked me if he could apply it to next year's cruise.
 |
This situation is a perfect example of
what Marla is up against. Fortunately, the man showed
loyalty to Marla. However, other people with less
loyalty might just go ahead and bypass Marla, then look for
the back door entry into our group.
Is it legal? Of course it is. Is it fair? I
suppose so, especially if you enjoy
American capitalism in its "only the strong survive" form.
Marla is up against some pretty serious competition. This cruise practice
of undercutting the travel agent seems ruthless in the same way that
John D Rockefeller drove all the small oil companies out of
business to create Standard Oil.
|
THE
POWER OF THE GROUP
Personally, I think the cruise lines are shooting themselves
in the foot with their behavior. People like Marla bring
them a lot of business. We have people at the studio who
wouldn't dream of taking a cruise by themselves, but if it
is a "Delbert McClinton Blues Cruise" or a "Saint Anthony's
Brewery Cruise", these same people line up to join the
group!
The impersonal email promotions
from the cruise lines will never catch
people's interest the same way. I
get a dozen a week from three different cruise lines.
Ho hum.
Who wants to travel
alone when you can join a group like ours?
The preference for the
Group experience is Marla's
only defense
against these discounts. Most people at
the studio express a strong preference for traveling with a
group of their friends.
When they sit down for dinner, they want
to chat with eight friends at the table, not eight
strangers. It really is that simple.
And since Marla is the leader of a large group of friends,
she has a powerful ace in the hole - her control over
membership to the group.
Most returning
SSQQ cruise guests sign up through Marla through loyalty
and trust. They know they can trust Marla
and they know they will have more fun hanging with
the group than they would have out on their own.
They also know from experience they are not losing any money.
Thanks to the success of her previous trips, Marla is able
to obtain prices that are competitive even when you compare
her price against the discount temptations.
But Marla's bargaining tool is useless
if you don't help her
enforce it.
Marla's bargaining power ultimately rests upon the shoulders
of you, her passengers. If you allow the Outsiders to enter
the Group through the back door, you are undermining Marla's control
over admission to the Group.
|
 |
TRY
TO GO ONE STEP FURTHER
The truth is that people who have taken
one of our previous cruises are marvelous salesman for the
future cruises. We appreciate your help very much.
That said, I would appreciate it if you would
go one step further in the future.
When you speak to your
friends about coming on a cruise, please make sure they
understand they MUST SIGN UP THROUGH MARLA. Encourage
them to join the Group no matter what crazy discount they
think is more important. I understand that a $30
discount or whatever has their attention is hot stuff, but
ultimately they will have more fun if they join the group.
That is Step One.
There are obviously outsiders who don't realize it
is in their best interests to sign up directly through
Marla. On practically every summer trip, we have had
incidents where people try to gain entry
to our group through the back
door. This is not a problem that is going away. I think I
have documented this problem enough times now to make people
believe me.
Step Two means that I need to guard the
door. I can't force the entire world to read our
policies or to respect them for that matter.
I believe the
only way to discourage people from crashing the party is
for someone to guard the door on the ship for every single one of our
private activities. That is what I
did this year and it seemed to work.
However, in 2010 we need to take one more
step.
Step Three is to understand the growing need to
stick together on the public dance floors as well, not just the
private ones. We must learn to keep the Outside on the
outside looking in. When we appear on the dance floor, we should
do so as the SSQQ Dance Group, not the SSQQ Dance Group plus
whoever decides to tag along.
This idea would be voluntary;
no one can force anyone to cooperate. Nor would I ever
say a word to anyone who refused to cooperate.
That said, united we conquer.
 |
AN INVITATION TO JOIN US NEXT YEAR!
As I draw this article to a conclusion,
let me remind everyone that these two women I have
referenced did nothing wrong.
They paid for the cruise just like everyone else.
They were friendly to everyone they came in contact with.
They had every right to be on the same public dance floors
as our dancers did.
Furthermore, unlike the woman from last year, not once did
they cross the 'private party' threshold at any time that I
am aware of.
Their situation reminds me of pickup basketball in the gym.
There are players you really wish were on your team,
but thanks to the luck of the draw, some days they end up playing against you for that particular
game.
So, now matter how much you wish your buddy was playing with
you, while the game is in progress, you keep it in
mind that he (or she) is temporarily on the other team.
You play to win and then you shake hands when the game is
over. Now it is okay to be buddies again.
|
Personally,
I wish these two women had been members of our group this
year. That is the absolute truth. Even though I
rolled my eyes at the guys who wore themselves out chasing
these two ladies around the floor, I never felt the slightest
animosity towards either woman. They had every right to want
to dance.
For that matter, these two women certainly would have been welcome
additions to our group. If they ever wish to join us
in the future, I would love to have them with us. They
struck me as very nice ladies.
Let me add I have no hard feelings towards the guys in the
group who approached me about inviting these two ladies to
join us. I completely understand why our men would
have trouble seeing why two attractive, friendly women like
these ladies would not be welcome. It is hard to see
the Big Picture when two pretty girls are smiling at you.
In the future, I hope this article helps everyone see why an
"open arms policy" is ultimately detrimental to Marla and to
the group as a whole. From now on, when it comes to
any dance floor on a cruise, I would prefer we close ranks
and give priority to the people who are playing for your
team. When you return to Houston, the game will be
over. Now you can chase anyone you met to your heart's content.
|
 |
|
|
PARTING THOUGHTS
Isn't that a
great picture of
Lia Tsimberidou
and David Vining? Did you know I have at least three
dozen more pictures that are just equally wonderful in their
own right?
I haven't previously said anything about Lia or David, but I
dined with them on two occasions and learned they are both
very fascinating people. Did you know Lia is from
Greece? Did you know David has a daughter at the
University of Texas in the same dorm as my daughter?
They are both Freshman. Small world, isn't it?
For
that matter I haven't said much about a lot of people.
One of the problems I have is deciding which pictures and
stories make the yearbook and which ones don't. I will
be posting more pictures in the days to come. I have
many lovely formal pictures I wish to share. I have a story
about this year's walk on the Seven Mile Beach in Grand
Cayman as well.
The truth of the matter is that I could go on and on and on.
Oops, I just noticed I typed to the end David and Lia's
picture. One simple way to continue any story is to add a
picture. No problem - I already said I had 36 other
wonderful pictures to choose from (actually I have hundreds
more!)
Isn't that a great picture of Sharon Allen and Gordon Grant?
I haven't said much about either of these 'Usual Suspects'
either. Trust me when I say they both misbehaved a lot
on this trip and had a great time in the process!
I suppose I can break silence and share one nugget.
Gordon in particular left me absolutely convulsed with
laughter one afternoon. Mind you, Gordon is quite a
character to begin with. I was busy teaching the
Virginia Reel. We needed an extra guy. Gordon
had just shown up, so we dragged him out on the floor. There
is one point in the dance where a couple locks arms and
"Reel" their way down a gauntlet of temporary partners. The
maneuver can be very tricky at first. To simplify
matters, I always say to save your right arm for your "one
true partner" and save your left arm for your new partners.
Yeah, I know this description makes no sense, but it's the
best I can do.
Anyway, to make a long story short, Gordon wasn't really
concentrating all that hard. As he kept saying, "I'm
on vacation. I shouldn't have to think." When Gordon
started his "Reel", he was in trouble from the start.
He didn't have a clue what he was doing! Gordon was
circling around in total confusion and literally sticking
his arm out for every person in sight. Suddenly he
accidentally locked arms with two men simultaneously.
For a brief moment, Gordon was arm in arm swinging around
the floor with two other men. What a sight! They had
so much momentum that they did a full 360 before Gordon
could slow down long enough to escape. The look of
sheer mortification on his face was so intense that I
completely lost it. I was laughing so hard I had to
sit down on the floor because I was too weak to stand up.
Gordon, meanwhile, said he would have to quit! I mean
it.
After that incident,
Gordon literally sat down and
refused to participate any more. Gordon
said he was too scared to dance with anyone. What if he
stuck the wrong arm out again? I
think he was kidding, but who knows for sure?
Fortunately, Gordon got his mojo back in Cozumel. I heard some interesting
stories about some pole dancing complete with video that may or
may not appear on youtube (he is negotiating hush money as I
type). Oops, now I am out of space.
Time for another picture!
Isn't that a
great picture of Caitlin Prescott and Edward Sanchez?
Steve took this picture one night at the Atrium.
I
haven't said much about Caitlin or Edward, but from the
looks of the picture they were having a lot of fun here.
Do you see the ghost in the background? That is Magic, the
lovely singer who entertained us all week. This trip
marked the third year in a row this pretty lady has been on
the ship to sing for us. I have never spoken to her, but I
saw her watching us all week long. If I were to guess,
I think the lady is very curious about our group.
After three years, she surely has seen everything under the
sun. I think she likes us. By the way, did you know
that Karl Rorabacher asked her to dance one night? It
was her off night and she was hanging out with her husband
watching another band that was performing. So Karl
asked her to dance! He said she did not know how to
Swing dance, but she picked it up pretty fast. It
helped of course that she had Karl leading her. Or so
he said. Anyway, I was proud of Karl for crossing the
barrier. Oops, out of space. Time for another picture.
I haven't said much about the lovely Webb sisters, now have
I? Mary, the taller one, was on last year's cruise
trip for the first time. So on day two of the trip she
got sick some awful virus. Mary was quarantined to her
room. For the next couple days we didn't see Mary at
all. Finally Mary began to feel better, but she was
too weak to misbehave. Not that she had much time
left; her cruise was almost over.
I guess Mary must have liked what she saw until she got sick
because this year she talked her lovely sister Frances into
joining her. I had met Frances a couple times before
at the studio when she would come by to say hi to Mary or
perhaps to give her a ride. Frances always seemed kind
of aloof. It probably didn't help that she didn't know
how to dance, but kept finding herself out on the floor
anyway. However, on this trip, I didn't get that
impression at all. Every time I spoke to Frances, she
was outgoing and very warm. I can only assume she does
much better at sea.
Time for another picture. I do not know a single thing
about Rachel Barzilau or her boyfriend Thomas Mrazek. Zero.
Zilch. Nada. Out of curiosity, I looked to see if they
have taken any dance classes from us. Nope. I have no idea
how they heard about our trip or why they joined us. I
don't know where they live or what they do for a living. I
don't know if they enjoyed our trip. All I know is
that Rachel was knockout good-looking and Thomas was Tom
Selleck handsome. They were gorgeous together. I
also know they disappeared in the middle of the trip.
I didn't see them for two days.
I can at least say they seemed friendly. Thomas shook
my hand a couple times and Rachel waved to me in Jamaica.
And that's it. Now you know just as much as I do about
our mystery couple.
As you can see, I can go on and on and on. I haven't said
anything about Elizabeth Northcutt, one of my favorite West
Coast Swing dance students who signed up for this trip. Nor
have I said anything about Louie Cottrell, one of the
studio's best Whip dancers. Elizabeth and Louie have
two things in common - they both like Whip dancing and they
are both very quiet.
As always, the troublemakers get the lion's share of the
publicity. I guess that's the way it is in life.
The ones who behave - Deborah Jenkins, Jo Ann McKracken,
Susan Blome, Linda Fleischer, Carol Batson, Wendy Weston,
Joyce Isiminger - they seem to fly under the radar.
For that matter, Anne Wells doesn't behave at all. I
heard she did some wicked terrible things with her pole
dancing in Cozumel. But when I looked at Steve's
collection, no pictures appeared to prove it. There
was just this one tepid shot that made me yawn. I have
to be honest; I think Anne paid Steve some hush money.
Based on what I heard compared to what I saw, there is no
other explanation.
Another guy who never behaves is Danny Hurdy-Gurdy Man. But
you know what? I didn't hear one bad thing about him
the entire trip. From past experience, I know Danny is
always trying to get into trouble. But Danny has
learned the secret - stay away from the camera, stay away
from the gossips, and don't talk to Rick. As a result,
he got through this trip scott free.
The only person who knows what Danny is up to is Jeff
Plaster. But Jeff ain't talking! I cannot
penetrate the veil of silence. For that matter, I didn't
hear anything about Jeff either! Oh well, time for
another picture.
Now this picture is interesting to say the least.
What's going on here? Bet you don't know, do you!?
That handsome fellow is Tim Francis. Tim and his
beautiful wife Anita accompanied Jerry Francis, Tim's
brother, and Jerry's fiancée Amy Adams on last year's cruise. In
addition, Tim and Jerry's parents, Don and Linda Francis,
were on the trip as well. On this trip, Tim entered
every sort of contest there was - trivia, sudoku. Tim won seven
trophies and two medallions for his prowess. Is that
impressive or what? Yes, that is VERY IMPRESSIVE!
Let me add that Tim dominated our Pente competitions and
Trivial Pursuits contests. The guy is completely
brilliant. It runs in the family - Anita won some
Sudoku contests as well.
But did you know about it? No. This is the first
time you have heard about it. There is a reason, of
course. When last year's trip ended, I was in such a
bad mood that I was unable to write a word for several
weeks.
I was angry about the woman who trespassed on our
activities, I was angry about the two women who put dents in
the ceiling during the Champagne Party, I was angry at the
lecher who tried to molest one of my friends in the hot tub,
I was angry at the woman who screamed at the waiters to
hurry up and give her more free booze, and I was angry at
the man who ran to a table so he could get the last seat
before a blind girl could get there.
In a nutshell, I was so damn angry at these people that I couldn't sit down at a
typewriter without trembling as the memories came flooding
back in. Then Hurricane Ike hit and I stopped thinking
about the 2008 cruise period. Then the Intruder's
lawsuit hit as well and I sank into the deepest abyss of my
adult life. So much for any cheerful stories about
last year's cruise!
By the way, I just thought of another wonderful story from
last year that was omitted. I can't believe I failed to tell
the story of how my wonderful friend Gerald McEathron turned
80 on our trip.
That is Gerald McEathron grinning
underneath all those Hawaiian leis. So what exactly is
going on here? I knew Gerald's
birthday was coming, so I planned a little surprise for him.
I smuggled a box of plastic leis we use at our Beach Ball
parties onto the ship. Towards the end of dinner, I
organized every lady on the trip to come up one at a time
and give Gerald a big smooch, then decorate him with her
very own lei. I will spare you any mention of the
recurring jokes that accompanied such activity. The
ladies had an absolute ball. Some hussies not only
smooched him twice, they also got back in line to smooch him
again and lei him again. The nice thing about being 80
is that each girl got several smooching opportunities. I
think I got a smooch in too.
Pretty soon there were so many leis on Gerald that I started to worry he
might suffocate! Fortunately, Gerald sensed the threat
to his safety about the same time as I did, so he
transferred many of the leis to his arms. You don't
make it all the way to Eighty by falling asleep at the
wheel!
Gerald and his lovely wife Virginia are much beloved members
of our cruise group. Did you know that to this day
Gerald remains the one man in the history of the studio who
proposed to his wife at the studio? Gerald
popped the question to Virginia in the middle of
a Rumba class back in 1997. I believe the teacher was Jill
Banta. Thank goodness Virginia said yes!
Virginia and Gerald have enjoyed a marvelous marriage. Did
you know that Gerald and Virginia were on our very first
SSQQ dance cruise in 1998? Virginia constantly reminds me that
Gerald is the finest man she has ever met in her life and
that she loves him dearly. Let me add that Gerald is just as
happy.
Gerald is a hero to many of us in the group. We all
secretly hope that when we make it to Eighty, we are just as
light on our feet and as quick in our mind as Gerald is.
Gerald hasn't lost a step on the dance floor. I marvel
at his ability to dance to the fastest of songs without
apparently tiring out. I should be so lucky!
In addition, I am deeply grateful to Gareld for introducing
his lovely daughter Deborah (pictured) to the studio.
Deborah is just as intelligent as her father and she is also
her father's equal as a wonderful human being. They
are both amazing humanitarians. I thank my lucky stars
these wonderful people have chosen to share a large part of
their lives with me and the studio.
I often wish I was a stronger person. I know that I
allow myself to lose heart when things go wrong on my dance
cruises. I take it all much too personally. The
fact is, even though I felt like the 2008 Dance Cruise was a
complete disaster, the guests told me they had a perfectly
delightful time.
I was just so lost in my own problems due to the poor
behavior of a select few that I completely failed to see the
2008 trip was a marvelous success. Let me add I
believe I owe the 2009 group a word of thanks. It was
through their healing power that I was able to put last
year's problems behind me.
The 2009 group truly restored my faith in the Circle of
Friendship that permeates every one of these trips. One
feature of a group cruise trip is that "differences" between
people don't seem to matter. For example, within our
group, age doesn't seem to matter. People of all ages can
enjoy the trip. Gerald and Virginia are proof of that
- everyone adores them.
Furthermore, it doesn't matter whether you are single or a
couple. Experience has shown that the couples enjoy the
company and the shenanigans of the singles. The singles
enjoy the stability and warmth of the couples.
The couples enjoy the chance to interact with friends. They
also enjoy the chance to occasionally go off by themselves
and be alone with each other for a while. The singles
enjoy the wide range of other singles to chase around the
ship. And when they tire of the chase, they all plop
down in the hot tub and simmer for a while. Refreshed, they
jump out and begin the chase again.
Best of all, when it comes to dancing, the couples and the
singles all enjoy switching partners. It is fun to
dance with lots of different friends.
On each cruise trip we take, there is a growing feel that it
is a "family reunion". A cruise ship is ultimately a huge
floating hotel perfect for family reunions. There is
something for everyone to do. Marla's Cruise Trips have
allowed people to create bonds of friendship much deeper
than at any time I can ever remember at our studio before
the Cruise Era began.
The connections formed on these trips really are a thing of
beauty to watch. Entire groups of people who connect on the
sea keep that friendship going once they reach land.
And what do you suppose they like to talk about when they
get together? You guessed it - last year's cruise and next
year's cruise.
|






Tim Francis and his Michael Phelps-like
trophy exhibition


 |
A LETTER FROM VELMA,
LEADER OF THE WHAT THE HELL CLUB
|
From: Velma Sent: Saturday, September 12, 2009 11:59 AM To: dance@ssqq.com Subject: Note from Velma
Dear Rick,
As you know, I started dancing at SSQQ as the beginning
of a recovery process after the death of my husband.
Cher Longoria had suggested that I take lessons for some
time.
The lessons, dancing and people at SSQQ have been a
great addition to my life. You are a wonderful teacher
in more ways than dance. And your choice of Marla as a
mate lets me know that you are also a wise man.
|
 |
 |
Dear Marla,
I wanted to thank you for all your work planning,
organizing and managing the Conquest Cruise. Since I had
never been on a cruise I was apprehensive about the
trip. However, it could not have been better.
Your selection of the people who sat with me at dinner
was perfect. Not only did we enjoy the cruise, we have
become friends. Everyone likes everyone.
Last night we all had a reunion dinner together
two weeks after the cruise.
If you need a second career
you can become a matchmaker.
I loved watching you and Rick dancing together. It is
obvious you are still in love. You are both very special
people.
Velma Roppolo
|
RICK'S REPLY
Thank you for your very kind letter, Velma.
I agree I showed a lot of wisdom in my choice of a mate!
Marla and I are definitely in love. I respect her on so
many levels and for so many reasons.
As for helping you recover from the death of your
husband, I know exactly what you mean. The studio has
helped many people heal their wounds in a similar
fashion. I am one of them.
You know, dancing doesn't come easily to you. You
stumble, you fall, you roll your eyes and grimace with
exasperation. But I have to hand it to you - you get
back on the horse, you persist and pretty soon you get
closer. The thing that matters to me, though, is not how
well you dance, but the attitude you bring to it. You
seem to understand that the dancing is simply a
marvelous excuse for a bunch of great people to hang out
together. Of course, let me add it helps that dancing
turns out to be a lot of fun.
In a way, you are just like another friend of Cher's -
Joel Konkel. He showed up here at SSQQ beaten down from
his own disappointments. He didn't seem to have a lot of
confidence. Making matters worse, when he first got
here, Joel quickly discovered he couldn't dance a lick
to save his soul. Learning to dance was a real struggle
for him. But he stuck with it!
Now through the same
determination as you have shown
and plenty of practice, Joel is really
smoothing out on the dance floor. Good for him! But the
important thing to me again is not Joel's dance ability, but
his 'heart'. Joel makes everyone around him happy. That
is his true gift to this studio.
|
 |
You seem to have a very similar gift, Velma.
I think you are better now. It has been fun watching you
come back to life! Now that you are strong again, you
have turned into the same sort of 'giver' that Joel is.
Marla and I loved watching you in action on the trip.
You were definitely the leader of the pack, i.e.
your what the hell club. What a hoot!
Good work!
It is true that I got this show started. Then Marla came
along to take it to the next level with her cruise
trips.
I am pleased to say the future of the studio is bright.
Most people don't have a clue who this 'Daryl' guy is,
but let me assure you, he is cut out of the exact same
cloth as me. Daryl has talent upon talent with people
skills that I believe exceed my own. You have no idea
how grateful I am that someone of his caliber is willing
to take over the reins. And I mean every word. I can't
predict the future, but I know that Daryl has some
amazing energy about him. I feel very good about his
prospects for taking this circus way beyond where it is
now. He has the leadership ability and he has people
like you and Joel to help him take it there.
Best of
all, it wouldn't bother me in the slightest to see him
excel. I have the "George Washington" satisfaction of
getting it all started and that is all I need to be
happy.
 |
On a very sad note, we lost two fine men on September 12
last year. Gary Schweinle in particular was one of our
main 'lieutenants', a real shining light. He was an
amazing guy. I knew when we lost him, we lost a huge
leader. And yet this year on the first anniversary of
the tragedy, this year's
Kool Kat Swing Party turned out to be
one of the most amazing dance parties imaginable.
From
my point of view, what was remarkable about the party
was how successful it was in comparison to how little I
did. I barely lifted a finger, but the party exploded
anyway. Why? Because the lieutenants took over and asked
other people to help. So many people deserve credit
for last night's success!
In addition to Joel
helping, there is this guy named Charley who
helped organize last night's party. He is a modest guy
who would never dream of tooting his own horn. And let
me add that Charley had his own experience seeing how
the studio could help him recover from a great sadness.
Charley and Joel are just two of the obvious suspects,
but I suspect many others. I loved it when I discovered
that Marsha and Mona were doing steady business at the
margarita factory. And all that food! Wow! I could tell
there were a lot of people who put some real backbone
into making last night's party work.
|
And the people responded - there was a huge crowd.
They were laughing, they were
eating, they were dancing. It
was a
sight to behold.
Consequently, last night was a real triumph for me. One
year later after Gary and Michael's death, it is good to
see that the studio has healed itself. A year ago, the
studio was in deep depression thanks to
Hurricane Ike,
the destruction throughout the city, the loss of power, and
of course the twin tragedies of
Gary and Michael.
Now look at
all the happiness. The dance studio is a pretty amazing
place.
These days the studio is blossoming again. I give much
of the credit to our wide range of 'lieutenants', that
is, people like you who help get the
party started and keep the action going.
As for me, I enjoy watching it all go by. It is
comforting to see that I don't have to do the heavy
lifting any more. Thanks to
people with tons of energy like you and Charley and Joel and everyone else, this is a very satisfying thought indeed.
 |
Let me add one more thing - this trip
healed me too. For a long time, I have carried so much bitterness
around with me from last year's trip. The 2008
Conquest Trip was a true nightmare for me. One
night at the Captain's Reception, I was standing at the very
back of the room talking to Kurt Wind. Marla was out
on the floor dancing. I noticed a woman who was drunk
out of her mind. She wanted to get even more drunk.
So she parked herself right in the path where the waiters go
to pick up new drinks and carry them to the guests.
Like a troll guarding a bridge, she was about to snatch two,
even three drinks from every tray, guzzle them down, and
prepare to attack the next waiter. Finally one waiter
had the temerity to suggest she move just a few feet so they
could get by without spilling their trays. This woman
screamed at them, calling them a bunch of Filipino fill in
the blanks and much worse. I cringed at her words.
I have never seen a more horrible public treatment of people
who could not possibly retaliate. I nearly interceded
myself! Fortunately a ship officer took over.
I was so sickened by her behavior that I was seething with
anger at her treatment of these defenseless men. Then
came the final blow. Marla came back and I pointed the woman
out. Marla said that woman was with our group. I
was incredulous. I had never seen her before. The
realization that I was responsible for bringing this
creature on board to torture these men was more than I could
bear. A depression came over me that was so dark I literally
had to go my room. I was not fit to be around another
human being.
|
The Intruder
incident set me up, the Destructo incident put me on the edge, and now this Cruella
de Ville monster pushed me into the abyss. On the
spot, I froze up. I had to go to my room. That
was the end of the Trip for me; I had shut down. I was
barely civil for the remainder of the trip. One night
I didn't even come to dinner. Marla had to go without
me. I stayed out of sight as much as I possibly
could. The depression I sunk into on that trip marked
one of the lowest points of my career.
Consequently I approached this year's trip with the attitude
that I was just going to do my job and get it over with.
Then to my surprise, I found myself smiling from the moment
our first party. That smile never went away. It
carried through all the way to the very end of the trip.
It was smooth sailing from start to finish. Even the stuff
that used to bother me didn't bother me that much.
This year's group was so wonderful that all the bad memories
of last year's trip just seemed to fade away. I felt a
healing that was pretty amazing.
I might add this trip was so good to me that I couldn't wait
to write about it. Unlike last year when I had to force
myself to say even a word about that trip, this year I
couldn't stop writing. What a pleasure it has been to
tell the tale of the 2009 Conquest Trip.
It is nice to remind people
that the studio actually heals people. This is a good
message indeed. The studio has
healed you. The studio has healed me. And we are
not alone. There are a lot of people who been healed
by the studio's warmth.
I still miss
my friends Gary and Michael, but
watching the studio heal itself and spring back to life is a
joy to behold as well. You have no idea how happy
people were at that Kool Kat Party. I
can't help but compare this special moment to how miserable
we were exactly one year earlier.
Life is indeed a circle.
Rick Archer SSQQ Dance Studio
September 13, 2009
|
|
RICK, MARLA, AND GARY RECEIVE A LAWSUIT THREAT
Well, guess what? The "Intruder Story" from the Conquest 2008 trip
is gone.
Here is what I wrote on my website.
"The Intruder Story is Gone. On the first day of our 2008 Conquest
Cruise, there was an incident that affected our trip. Our cruises
have been plagued with a problem of people who try to join our
activities without bothering to sign up for the cruise through my
wife Marla. In early September I wrote a story about this incident
complete with pictures. The purpose of the story was to express our
exasperation with this continuing problem. Mind you, I never
published the name of the woman involved. I wrote the story because
we have a business problem and the story illustrated how serious
this problem continues to be.
On Monday, January 12, 2009, the woman referred to in the story
phoned Gary Richardson to say that he would be included in a lawsuit
for his part in taking 'embarrassing pictures' of her during the
cruise. Gary then relayed the message to me. Since she has never
contacted me directly or through surrogates, this call to Gary
marked the first time I had ever heard of her dissatisfaction.
Without hesitation, I voluntarily took down the pictures five
minutes after Gary's call.
I decided to leave the story up for a simple reason - I felt that I
had told the truth. But on Thursday, January 15, I was sent a
certified letter threatening to sue me if I left the story up.
So I took it down. I did so for two reasons. I took it down because
our legal system allows people to file lawsuits at little risk to
themselves. A good example would be the recent Victoria Osteen trial
where she had to spend a small fortune defending herself against the
airline stewardess who claimed that Mrs Osteen had pushed her.
Although Mrs. Osteen won the trial, her husband will surely have to
write another book to pay the attorney's fees.
I also took the story down because I was asked to. The woman in
question is now engaged to an SSQQ man - David Diggs - she met on
the trip and I am sure they both would like to put this incident in
the past.
I also apologized to the woman in question for any problems my story
has caused her and hope this settles the matter to her
satisfaction."
RICK ARCHER'S NOTE:
Here is an excerpt from the lawyer's letter:
"I have been retained by XXXX to sue you. I have reviewed the
photographs and content and have advised her that she has legal
claims as a result of these publications. The likeness of XXXXXX has
been appropriated to promote a business venture and XXXXXXXXX has
been damaged as a result. In addition, XXXXXXXXX has been defamed."
The original story appeared here. http://www.ssqq.com/travel/conquest2008.htm
And what do I think about this development? I would rather not say.
But if you would like to tell me what you think about this
development, feel free to do so. I happen to think this is a serious
issue. I will not only print your letter name excluded, I promise to
delete the email as well.
...................... |
|
THE INTRUDER SUES RICK ARCHER
FORWARD
On Monday, March 30, I was served here at my home with a libel suit
in response to the story I wrote about the woman who crashed our
party on last year's Conquest 2008 dance cruise. After I asked her
to leave us alone, she then proceeded to weave her way in and out of
our activities for the remainder of the week.
I originally wrote the story for a specific reason - on every trip
we have people who bypass Marla and book elsewhere, but wish to
still be included in our group activities.
The frequency with which this issue comes up on every trip is so
alarming that I feel compelled to make sure our customers know just
how upset this practice makes me. My wife Marla works incredibly
hard to put these trips together. To have someone book elsewhere,
save $20 or so on some discount, cut Marla out of her commission and
then have the nerve to intrude on our private group activities is
equivalent to a modern-day slap in the face of my wife.
In my opinion, that is exactly what this woman did.
What kind of man would I be if I didn't stand up for my wife and say
enough is enough?
BACKGROUND
Over the past several years, the combination of the changing
business practices of the cruise industry and the perpetual desire
to save $20-$30 on the part of potential cruise customers has
created an absolute nightmare for my wife Marla.
I will now review the problem again. Years ago, travel agents used
to make a good living booking airline passage for their customers,
taking a fee in the process. Somewhere along the line, the airline
industry figured out a way to bypass the travel agents and save a
buck.
Today the cruise industry is attempting a similar ploy. Once a
customer takes a cruise, the cruise line has his or her email.
Through the use of constant email bombardment, after the initial
cruise, the cruise line begins to send a variety of email discounts
directly to the customer regarding future sailings. The cruise line
hopes you will book directly through their web site. This allows
the cruise business to bypass the travel agent.
This practice is legal. It is also the American Way. Let me add
this practice is very effective in sowing discord. Although Marla
negotiates marvelous group discounts for our passengers on each and
every cruise, the goobledy-gook in these discount offers confuses
everyone. The Internet invites people to do a vast amount of
comparison-shopping. Unfortunately no one can even begin to
understand the fine print or factor in the costs these web sites
don't bother mentioning. Faced with tantalizing discounts, the
temptation to have your cake and eat it too becomes overwhelming.
People wonder if they can apply these discounts to Marla's group
price. When they find out they can't, a new thought enters their
mind. If they take the discount and bypass Marla, can they still
join our group activities whenever they want to?
They turn to Marla so she can explain their many options. As a
result, Marla spends untold hours replying to phone and email
queries asking for explanations. Last year, Marla nearly lost her
mind trying to sort through all the discount confusion. I am not
exaggerating. Marla looked at me one day and said, "This isn't fun
anymore." I nodded in understanding. She was right on the verge of
taking the job and shoving it.
I openly admit that as last year's 2008 Conquest began, both Marla
and I were already in a bad mood regarding the neverending headaches
from trying to clear up misconceptions with people over competing
price discounts. Sad to say, no matter what discount they came up
with, it was rarely more than $20 or so below what Marla had
advertised.
During these discussions, invariably Marla had to answer one
question in particular - Can I book through someone else (e.g. a
discount Internet travel agency, the cruise line directly, or
perhaps another travel agency) but still participate in your group
activities? Can I still come to your dance classes? Can I at
least eat with your group at night? Can I come to your nightly
dance sessions?
This issue came up about three times a week. And three times a week
Marla went grey trying to be professional, cordial, and FIRM while
trying to tactfully say NO without alienating these people. This
isn't easy, by the way. It is more than or less the same tap dance
I go through discussing my favorite issue REFUNDS and you already
know how crazy that makes me.
People want their $20 discounts. This is important to them! So
they would invariably begin to argue with her. What difference does
it make if I book elsewhere? Can't you make an exception? Why
not?
Try spending 15 minutes on the phone or 15 minutes on the keyboard
responding to the constant calls and emails on this issue. The
first time you would be patient. The second time you would be
restless. By the third time you would go nuts too. But it didn't
stop at three. It happened every day over and over and over again.
Marla went slightly crazy trying to defend her turf. She began to
count emails. Thirty emails from this person. Twenty-five emails
from that person. Some people were polite, some people were rude,
but the sheer volume of people trying to work an edge wore her out.
At least once a day from the other end of my house I would hear
Marla screaming in her office after she hung up the phone. I cannot
begin to explain how much I wanted to protect her somehow.
I want you all to understand something. I love my wife dearly.
Marla is my best friend in the entire world. Besides my obvious
affection for her, I admire her and deeply respect her commitment to
organizing these trips. You may not know this, but Marla works
endlessly to make these trips successful. She gets paid, yes, but
you have no idea how much of what she does comes from her heart.
She doesn't need the job. Marla does these trips as her way to
make a contribution to our studio.
Let me give you a simple example. Thanks to our crazy economy, the
cruise industry knows it is in a precarious position. The thought
has crossed many people's minds that maybe this is the year to skip
taking a cruise and tighten the belt. So the cruise lines are
getting desperate. They are offering unbelievable price reductions
to fill their ships despite the economy.
A week ago Marla was faced with a deadline. She had sold 60 spots
on this year's trip. Should she ask for an extension on the group
discount or fold her hand and let go of the discount? At the time,
the prices were fluctuating so greatly that current prevailing price
rate was now actually below the discount she had negotiated four
months earlier (normally this price rises!)
This is what Marla did. She renegotiated the passenger rates with
Conquest. Marla was able to reduce the rate of every single person
ALREADY ON BOARD by $100 to $120 a person. Add it up. 60 times
$110. That saved our group that was already on board (and legally
committed to the higher price) about $6,600. This also meant that
any new person signing up would receive this deduction as well.
In order to do this, Marla sacrificed $1,673 in commissions. There
is no way for her to get that money back. It is gone. Marla did
this voluntarily BECAUSE, in her words,
it was the right thing to do.
That doesn't mean the loss of $1,700 didn't sting. My wife walked
around for a day looking like she had just been mugged. As a friend
of mine recently said, he admires how we operate our business like a
family, but in his experience it's hard to get rich marketing to
family. No kidding.
Neither Marla nor I are saints. We are flesh and blood people who
have bills just like everyone else. Nor are we rich. Our studio
was hemorrhaging money as recently as December. So giving back
$1,700 after all the grief my wife goes through took a big toll on
her mind. Marla does not make that much money on commissions to
begin with. Now she had just handed back about 40% of her salary.
You see, the cruise industry does not want its travel agents to
renegotiate terms. While they are pulling their discount
shenanigans to lure new customers, they don't like giving money back
to passengers they have already booked. So they build in penalties
to discourage independent agents Marla from doing exactly what she
did. But Marla did it anyway because it was the right thing to do
for her friends.
This was hardly the first time I have seen Marla suffer over her
cruise business. After all the arguing and the pettiness, I shudder
when I see Marla retreat into one of her "Why do I even bother?"
moods.
Marla saved the group $6,600. Do you know what she added after
announcing her good news? "So,
please, no whining about the new price and try to keep the grumbling
at a dull roar for this cruise."
This is what I am talking about. Marla gets aggravated all the
time. But nothing upsets her more than seeing people book
elsewhere, and then magically show up on the ship. Yes, it is
true. No matter what Marla says, people still try to bypass her.
They sign up for the cruises elsewhere, and then show up for some of
our activities just like the Intruder did.
I have been fighting this problem now for seven years! I estimate
we have had at least one incident on half the cruise trips we have
taken. You don't believe me? I have documented these incidents.
Go read for yourself.
http://www.ssqq.com/travel/rules.htm#BOOK
Why do I write these stories? I write stories about incidents so
my customers know that when I say something, I mean it. In my
opinion, "Documentation" is the surest way to convince my studio's
customers that I don't make this stuff up.
The problem of "Intruders" is a serious business problem for us. We
are fed up with people who ask to be included in our activities
without having to pay the price (which is a REASONABLE PRICE by the
way. There is NO MARKUP!)
There is no way to force newcomers to show loyalty to Marla. None.
All we can do is be on the lookout for people who try to join the
party without an invitation. It is our only defense.
Given this context, perhaps it makes sense that both Marla and I
were up in arms last summer when two attractive women came to our
first-night cocktail party. They were not members of our group.
Their appearance struck a nerve in Marla, no question about it. She
was too upset herself to deal with it. Marla asked me to say
something to these two women.
When I confronted the two women, I told them they were welcome to
stay for the remainder of the party. At the time, I did not wish to
embarrass them in front of any friends they might have in our
group. I then asked them politely to refrain from joining any
further SSQQ group activities for the remainder of the trip. And
then I walked away.
One of the two women was never seen again, a gesture I appreciated.
If the other woman had done the same thing, there would have been
no story. The matter would have been closed. The other woman,
however, came to our late night dancing activities after I asked her
not to. The Intruder danced the night away with the men in our
group while our legitimate female guests twiddled their thumbs
sitting on the couches waiting for someone to dance with. This
late-night party, incidentally, had a sign on at the front door that
read "private party". Her actions showed that my earlier request
at the cocktail party meant nothing to her. That is when I gave
her the nickname "Intruder".
DEFINITION OF 'INTRUDER'
"To put or force one's way in inappropriately, especially without
invitation, fitness, or permission. A person who enters a place
without permission. "
"To come in rudely or inappropriately; enter as an improper or
unwanted element."
HOW DO I DEAL WITH THIS PROBLEM?
So how do you stop people from crashing a party? We are all
civilized, right?
In my case, I tried being polite. I told both women they could
stay. I invited them to finish their complimentary glasses of wine,
dance or talk with whomever they please and finish out the party in
grace. Just don't come back any more. I added the magic word
"Please".
So did my request work? Well, it did with one woman, but not the
other.
Indeed, this woman weaved her way in and out of our group activities
for the rest of the week. She became the major topic among our
group every night at dinner.
Someone suggested I wrote a story. How else would we make it clear
for future cruises that we don't appreciate people forcing their way
in?
When the trip was over, I did indeed write the story. I added a
dozen or so pictures.
One person who read my story asked me why I had published so many
pictures of this woman. I explained that I wanted to show that
wherever we went, there she was. We did not go out of our way to
take frequent pictures of her. We didn't have to go out of our
way. She came to us.
I might add the woman was smiling in those pictures. The last time
I checked, a smile indicates permission. I am sure her lawyer will
argue with me about that.
I was also asked why I had written such an extensive story about the
woman.
I told the story for this reason - Our past cruises have been
plagued with a problem of people who try to join our group
activities without bothering to sign up for the cruise directly
through my wife Marla. The purpose of the story was to express our
exasperation with this continuing problem. How do I educate our
customers unless I document the problem?
Mind you, I never published the name of the woman involved. I had
no desire to hurt her. I wrote the story because we have an ongoing
business problem. My story illustrated how serious this problem
continues to be. It was my hope if I explained the problem
thoroughly, we wouldn't have to go through this again.
I wrote the Intruder Story for one purpose and one purpose only - I
wanted to explain to all future customers that we are business
people who understand that everyone has the right to book their
cruise any way they choose. But if you don't wish to use my wife to
book your trip, then please don't intrude upon our group's
activities.
EARLIER STATUS OF THE LAW SUIT
I do not wish for this law suit to go to court. I have much better
things to do with my time and my money. Mind you, I have never once
published the name of the woman involved.
Here is a review of the interaction between myself, the Plaintiff
and her lawyer to date.
ONE
On Monday, January 12, 2009, the woman referred to in the story
phoned Gary Richardson to say that he would be included in a lawsuit
for his part in taking 'embarrassing pictures' of her during the
cruise.
Gary then relayed the message to me. Since this woman has never
contacted me directly or through surrogates, this call to Gary
marked the first time I had ever heard of her dissatisfaction.
Without hesitation, I voluntarily took down the pictures five
minutes after Gary's call.
I decided to leave the story up for a simple reason - I felt that I
had told the truth.
TWO
On Thursday, January 15, I was sent a certified letter from an
attorney threatening to sue me if I left the story up. Here is the
letter:
"January 13, 2009
Richard, Archer, I have been retained by Plaintiff to sue you.
She called on me after being informed of content placed on a website
www.ssqq.com
I have reviewed the photographs and content and have advised her
that she has legal claims as a result of these publications. The
likeness of the Plaintiff has been appropriated to promote a
business venture and the Plaintiff has been damaged as a result.
In addition, the Plaintiff has been defamed. The website credits
you with your contribution.
The above-referenced photographs of the Plaintiff were published
through January 12, 2009. The written content of the publication
continues to be published. This letter will serve as the
Plaintiff's formal demand that all content in the website that is
related to alleged activities on the cruise in question be removed
within three (3) calendar days of the date of this letter."
At that time I showed respect for the attorney's request and took
the story down. I did so for two reasons. I took it down because
our legal system allows people to file lawsuits at little risk to
themselves. A good example would be the recent Victoria Osteen
trial where she had to spend a small fortune defending herself
against the airline stewardess who claimed that Mrs. Osteen had
pushed her.
I also took the story down because I was asked to. I have been told
the woman in question is now engaged to an SSQQ man that she met on
the trip. I assumed at the time they would like to put this
incident in the past so I did everything they asked me to do.
In addition I wrote an apology:
"I apologize to the woman in question for any problems my story has
caused her and hope this settles the matter to her satisfaction."
THREE
The lawyer gave me three days to comply. After receiving the letter
above, I removed the story on Friday, January 16th, 2009, at 1 pm,
well within the deadline.
I published the lawyer's letter in its place.
Shortly after that, the woman then called Gary on the phone and told
him she wanted the lawyer's letter taken down as well. Working
through her emissary Mr. Richardson - yes, the same man to whom she
just sent a letter threatening to sue - our lady called Gary at 2:50
pm on Friday, January 16, to say she was uncomfortable to see that
the lawyer's threatening letter sent to me had been posted on this
spot. According to Mr. Richardson, she said, "I guess I will meet
with my attorney again soon to see if we can still sue."
So Mr. Richardson - who was included in the lawsuit along with my
wife Marla - said he would pass along her message to me. I agreed
to accede to her wishes.
So on Friday, January 16th, 2009, at 3 pm, upon this woman's
request, I voluntarily removed the lawyer's threatening letter as
well.
For the record, I have done the following:
1) Voluntarily removed the pictures on Monday, January 12th, 2009.
I did so without being threatened.
2) Removed the story on Friday, January 16th, 2009, at 1 pm after
receiving the certified mail letter from the attorney.
3) Voluntarily removed the lawyer's letter as well on Friday,
January 16th, 2009, at 3 pm after receiving the phone call from Mr.
Richardson.
4) Voluntarily issued a public apology.
As you can see, I did everything they asked me to do. And they sued
me anyway. First the woman intrudes on my party and now she sues me
for having the nerve to complain about it.
TODAY'S STATUS OF THE LAWSUIT
This is where we stand today Friday, April 03, 2009.
I will need help fighting this lawsuit.
One, I do not have a lawyer. I am hoping that a lawyer from within
our community will offer to defend me. Of course I will pay him or
her.
Two, I hope some of the passengers from last year's cruise will
testify in my behalf.
Three, I hope this lady will come to her senses. This is not a
matter worth suing over.
Four, next week I will publish a copy of the lawyer's lawsuit. It
is very interesting reading. In addition I will probably republish
the original Intruder story so you can read again what all the fuss
is about.
|
|
REVISITED FROM LAST WEEK: THE INTRUDER SUES RICK ARCHER
THE DEFINITION OF 'INTRUDER'
"To put or force one's way in inappropriately, especially without
invitation, fitness, or permission. A person who enters a place
without permission. "
"To come in rudely or inappropriately; enter as an improper or
unwanted element."
In last week's Newsletter, I reported that I was being sued for
libel suit in response to the story I wrote about the woman who
crashed our cocktail party on last year's Conquest 2008 dance
cruise.
This woman's behavior definitely hit a nerve. Before every cruise,
we have inquiries people who wish to bypass Marla and book
elsewhere, but ask permission to still be included in our group
activities. Even though Marla always says "no", her message doesn't
always seem to work. Indeed, we have had incidents on 8 of our 14
previous cruises where people tried to participate anyway.
In last week's issue, I wrote about how the cruise industry is
trying to cut the Travel Agent out of the middle.
Thanks in large part to aggressive direct discounting on the part of
the cruise industry, all SSQQ cruise guests (including myself) are
sent one or two emails a week from the cruise lines offering
"special one-time only bargains." These bargains can only be
achieved if you sign up directly through the cruise line.
In last week's issue, I explained the incredible headaches that
Marla has incurred defending her turf against the barrage of
discounts. Over the past several years, the combination of the
changing business practices of the cruise industry and the perpetual
desire to save $20-$30 on the part of potential cruise customers has
created an absolute nightmare for my wife Marla.
One woman, Adriana Breidenstein, who is a travel agent herself,
wrote to comment on my explanation of the cruise industry's attempts
to force out Travel Agents. Adriana, a former SSQQ dance student,
is the woman who helped Marla and I get started in the cruise
business back in 2003.
From:
Adriana
Sent: Tuesday, April 07, 2009 10:09 AM
To: dance@ssqq.com
Subject: Your description of the Cruise/travelagent
busienss
Hi Rick,
Wow! You just described, in a very human way, how today's Travel
Agency operates. Plus we deal not only with Carnival but with the
whole array of Vendors who direct market to the client's e-mails
and addresses that we have to provide to them and their accounting !
On top of that we try to solve all these problems they create -
taking reduced commissions after re-faring what started out like a
nice booking. The cruise lines just want to get people on-board
their ships - revenue comes from on-board spending . We'll never
see a penny of that .
Cruising is fun and it's great what you are doing since your
business is tied to people bonding and having a good time but yes,
what is your hourly rate, stomach upsets and the point of getting
sued. Grr, Best of luck with this!
Marla's problems are very much par for the course and are
multiplied exponentially for us in the Travel Profession on a daily
basis because we deal with Vendors and economic situations and
banking all over the world.
On the other hand - that is what a Travelagent does! To solve the
problems and make it "easy" for the client.
To give the clients the best - take them thru the maize and make
things go seamless and as pleasant as possible therefore ---
A good client is a client committed to the relationship!!!
Yes, I remember reading the original Intruder article. Yes, you may
print my letter. You may use my name and state our relationship and
how we started it all.
Best wishes!
Adriana Breidenstein -
Universal Travel
.........
These discounts are tempting, to be sure. Everyone wants to save
money. That's human nature. But the lure of spending time with the
SSQQ group is also there. As I have documented many times, there is
great fun to be had spending time with lots of friends. In fact,
it is the fun of joining the SSQQ group that usually gets people
interested in taking each particular cruise in the first place.
The woman who is suing us told Gary Richardson she knew about the
SSQQ group before she signed up to take the trip.
If you couldn't care less about rewarding my wife for her work
organizing these trips, the perfect solution, of course, is to grab
one of those discounts and still find a way to hang with the SSQQ
group.
This would mean bypassing Marla as the agent of record and cutting
her out of a commission. Most people in our group would never dream
of doing this. They are loyal to Marla and appreciate the hard work
she puts in organizing these trips.
But newcomers or people on the periphery of the SSQQ group could
care less about Marla. They want their discounts and they want to
see their SSQQ friends too.
I first encountered this problem during our Jubilee Trip in 2003.
Three women mysteriously showed up at our Cocktail Party on the
first night of the trip. I noticed them out of the corner of my
eye. Since there were 144 people aboard - a record that still
stands as of 2006 - quite frankly I had no idea who a lot of these
people were. I got distracted and did not have the opportunity to
talk to the three women.
Later that evening during dinner a couple who were definitely with
our group came to me at my table to complain that there was no place
to sit at their assigned table. I asked Marla about the problem.
She told me to inspect their boarding pass ID card to look for which
table they were supposed to sit at. I identified the table and
glanced over at it. By coincidence, the same three women were
sitting there plus there was one empty chair. Hmm, now that's
suspicious.
When the time was right, I asked them what the story was. Yes, the
three ladies signed up elsewhere, but decided to join our group.
And why not? They read our web site and didn't see any rule that
said otherwise.
That is when I realized I had to draw a line in the sand for our
future cruises. You can't have both. If the discount is that
important, fine, but stay away from our group.
The rule has worked for the most part. Until the 2008 Conquest
trip, there have been six minor problems and only one major
problem.
However, no one has ever quite made their presence known to the
extent of last year's woman in question. After I granted this woman
permission to remain till the end of the party, I also asked her to
leave us alone for the rest of the trip. To my surprise, this woman
proceeded to weave her way in and out of our activities for the
remainder of the week.
Marla and I were upset. We did not appreciate having her barge in
on our activities. Angered by her refusal to leave us alone, she
became a topic of conversation at our dinner table every night for
the entire week.
As we pondered the situation, it was obvious the woman had done
nothing illegal. Intruding on cruise activities may have been rude,
but it was no crime. So what was I supposed to do about the
problem? Ignore it and let it continue? That didn't make sense.
So I decided to document it. What other recourse did I have?
When we returned to Houston, I wrote a story about the incident on
the website. No surprise there. I write a story about
everything. Titling the story "The Intruder", I explained in
detail the activities of the woman in question and our response to
her.
The woman didn't like the story.
So she called my friend Gary Richardson, the DJ and our
photographer, to complain about the story. She objected to having
her pictures used.
Over the years, I have published thousands of pictures on my web
site. Once or twice, people have objected to the use of their
picture. The only example I can remember was the woman who became a
Christian and no longer wished to have a picture of her in a bathing
suit posted. When she objected, I have removed it.
So when Gary relayed the message to me, I voluntarily removed her
pictures. All she had to do was complain and the pictures were
gone.
I let the story stay. After all, what I had written was the truth
as I knew it.
A few days after the phone call regarding the pictures, I received a
threatening letter from a lawyer. The lawyer specifically said I
had three days to remove all objectionable material including the
story. So I took down the story too and replaced it with the
lawyer's letter. After the woman objected to seeing the lawyer's
letter, I removed it as well. All of these actions were finalized
on Friday, January 16th, in order to comply with the
three day limit imposed on me by the lawyer.
On March 30th, I was served notice that I was being
sued. My question is why did the lawyer tell me what I was supposed
to do to avoid a lawsuit, then turn around and sue me anyway?
AMERICAN JUSTICE
There is saying that "American Justice" is an oxymoron along the
lines of "Military Intelligence" and "Religious Tolerance". The
wags contend that in a lawsuit there are always two losers. Only
the lawyers win.
Horror stories about lawsuits abound. For example, who can forget
the infamous $67 Million dry cleaner lawsuit from a year ago?
The way our legal system is set up has troubled me for years. A few
years ago, I heard a story here in the Heights where I live that
scared me to death. Some kid climbed a neighbor's fence to use the
neighbor's swimming pool. The neighbors were out of town at the
time. The kid fell from the fence and hurt himself. The parents
sued. Something about the fence being constructed of sub-standard
wood.
When I asked a lawyer about that, she said she doubted the parents
would win, but the family still had to defend themselves.
The craziest story I ever heard was about the guy who was drunk and
climbed the fence to get into Sea World in Florida. He climbed into
Orca's fish tank and drowned (1999). His parents sued Sea World.
I saved the news clip:
"The parents of a man found naked and dead on the back of a killer
whale at SeaWorld Orlando are suing the marine park, alleging the
dangerous orca was portrayed as a huggable stuffed toy, a lawyer for
the family said Monday."
The point I am making is that anybody can sue anybody.
The cost of defending myself will likely run into the thousands of
dollars. Any money that Marla has made over all these years of
organizing cruise trips will vaporize in a cloud of smoke.
The lesson to be learned here is there is no such thing as "free
speech" even in America.
Now I have a question. What if the plaintiff were responsible for
paying the defendant's court costs if the decision went against the
plaintiff? After all, the plaintiff expects me to pay HER LAWYER'S
FEES. Why shouldn't that door swing both ways?
Who in their right mind wants to go through the misery of a
lawsuit?
The effects have been immediate. Neither Marla nor I can sleep. We
walk around like zombies during the day sick in our stomachs with
worry. I sit and play computer chess all day long because I don't
have the enthusiasm to attend to my business. I just go through the
motions at the studio. Marla and I lose our temper at each other
almost daily over the smallest things. Why? Because we are
incredibly tense.
No one enjoys the thought that all of our hard work is going down
the drain to a woman who had the nerve to crash our party and then
had the nerve to sue us when we complained about her behavior.
THE ORIGINAL INTRUDER STORY
Now that I am being sued, there is no point in hiding the original
Intruder story any longer. They told me to take the story down, I
took it down, and they sued me anyway.
It is all going to come out in court, so we might as well read the
story again and see what she objects to.
One more thing. If this goes to trial, they will ask me if this is
the truth and the whole truth so help me God.
We don't have to wait for the trial. Everything I have written
below is the truth. The story is exactly how things happened from
my point of view.
............
THE INTRUDER
Story written by Rick Archer
September 2008
This is the story about the lady who refused to leave. I do not
know her name. We called her Marilyn Monroe due to her obvious good
looks. I suppose that's as good a name as any.
Marilyn was not part of our group. Nevertheless she felt entitled
to join us whenever she saw fit. Marilyn not only crashed our
private cocktail party on the first night, she continued to join
other activities time after time despite being asked not to.
Marilyn was not the first person to ever try to join our group
without permission nor will she be the last. But Marilyn
distinguished herself from the pack by her continued presence at our
activities despite being told in no uncertain terms that she was not
welcome.
I have discussed the issue of "Party Crashing" for on many previous
occasions. In our RULES section, there are 40 pages... repeat... 40
pages of articles and anecdotes related to people who have attempted
crash the party over the years.
40 pages of stories and people like Marilyn still try to hitch a
ride. So what good are all those stories? Good question.
Marilyn - The Woman Who Would Not Leave
On Sunday night, the first night of our trip, heads turned as two
attractive blonde women in white dresses graced our Cocktail Party
with their presence. The men's eyes bulged. Where did these babes
come from?
Marla noticed them fairly quickly. Actually, everyone in the room
noticed them. The men in our group flocked to the two women
instantly. Soon both women were on the floor dancing.
Finally the women left the floor. This is when Marla attempted to
give the two ladies their name tags. The other woman was the
spokesperson. She informed Marla they were not with our group, but
were there at the invitation of one of the men in our group. Marla
frowned and then came to get me.
As the two women sat on the couch, I approached them. I asked them
if they were with our group. The shorter lady said they were sort
of with our group and repeated that one of the men in our group had
invited them.
I pointed out they had no right to be in this room. No one had the
authority to invite them to this party but me or my wife.
Then I said they were welcome to stay for the rest of the party.
But once the party was over, I did not want to see either of them at
our dinner tables or at any of our ten group activities scheduled
for the rest of the trip. And that is where I left it.
I allowed the women to stay because I did not see any point in
embarrassing them in front of any friends they might have in the
room. Nor did I wish to ruin the party with an ugly scene. It was
better that the women be allowed to leave quietly.
It is important to note that one of the two women got the message.
After I spoke to her, I never saw her again on the trip. But
Marilyn clearly didn't get the message. As the week continued, we
couldn't get rid of her.
The sad thing is the two women were not in this room by accident.
Members of our own group can be thanked for their presence. I did
not appreciate the poor judgment that led to inviting these two
women to our party.
But why would someone invite them there in the first place?
Beauty does strange things to men. It makes them go gaga and not
think clearly. The problem was we had at least 20 more women than
men. At the Cocktail Party, the women in our group wanted a chance
to dance too. Instead they were left sitting there twiddling their
thumbs while these two outsiders in their low-cut dresses
monopolized the attention of practically every available man in the
room. Imagine how our women would have felt if they discovered that
Marilyn and friend didn't even belong here! And what opinion would
they have formed of the man who invited these women to be here?
After the Cocktail Party, later that same night Marilyn showed up at
Alfred's for our After Hours Dance Party sponsored by Gary
Richardson. Mind you, there was a sign at the entrance that said
"Private Party". Marilyn had crossed the line. Her presence in the
room made it obvious that she had not listened. Perhaps she couldn't
read either.
It wasn't until dinner two nights later that I found out that
Marilyn had crashed the SSQQ After Hours dance party. I was livid.
I had extended the courtesy to allow both women to remain at our
cocktail party with their dignity intact. But Marilyn obviously had
ignored my warning. Now what do I do?
By coincidence Joe Lachner left the table for a moment while we were
discussing Marilyn's story at the dinner table. Apparently Marilyn
had made quite an impression that day at the hot tub and we wanted
to know all the details. When Joe returned, he reported overhearing
a conversation outside the dining room where Marilyn was telling
someone she intended to come dance with our group again that night.
I decided this would be the night I would visit the Late Night
Dancing and explore what part of No she couldn't understand.
When I got to Alfred's after midnight, there was no Marilyn to be
seen. It was pretty obvious that several men in our group were
waiting for her because I saw them watching the door like hawks and
even walk to door on repeated occasions to look out in hallway. It
appeared to me they were being stood up.
Had someone warned Marilyn I was there? Perhaps. Or maybe she just
found something else more interesting to do. Marilyn never appeared
to lack for attention.
While I was there, I wondered how I was going to solve this
problem. It was fairly obvious the men in our group were part of
the problem and definitely not willing to be a part of the solution
either. That's when I noticed a row of five women sitting together
on a couch opposite me. Sad to say, they were waiting for a chance
to dance because there were more women than men. I decided to go
have a talk with them.
I crossed the floor and pulled up a chair so I could address each
lady in the group. I explained that I had a problem and that I
needed their help. I said there was a woman who had been told to
leave us alone, but kept showing up anyway.
All five of the women immediately knew whom I was referring to.
They were surprised to learn that Marilyn was not part of our
group. After all, Marilyn was practically a fixture at our events.
One woman exclaimed, "Of course I know who she is. That woman has
been out on the floor for every song for two nights in a row! The
men make fools of themselves. They practically knock each other
over lining up for the next dance!"
I replied, "Well, good, I am glad you know who I am talking about.
Now I have a favor to ask. This woman is a major headache. She is
the reason that you ladies have to sit while she dances with your
men out on the floor. Do me a favor and come get me the next time
she makes an appearance in this room so I can escort her out of
here."
The women all agreed they would be more than happy to help. Now
that the cat was out of the bag, the word of Marilyn's activities
spread through the group like wildfire. Soon every woman in our
group was keenly aware of Marilyn's antics. She was a hot topic
indeed.
The following evening Marilyn got word that I wasn't at Alfred's and
tried to enter the room. To her surprise, she was immediately met
by a reception committee formed by our women. They told her in no
uncertain terms to get lost.
Unfazed, Marilyn entered the room anyway and walked over to fetch
one of the men in our group. She asked him what time he wanted to
get together with her later. Noticing that she was surrounded by
the Get Lost Committee, he said to go outside and wait for him on
the steps. He would be right out. That got Marilyn to leave the
room. Sure enough, she was spotted waiting on the steps in the
hallway. But the man in question decided to leave her there and go
have 2 am pizza with the SSQQ group instead. Interesting decision.
When was the last time Marilyn came in second to a slice of pizza?
The next day, a very curious thing happened. Marilyn approached
Gary Richardson and asked to speak with him privately. Marilyn
said she was astonished at how mean the people in our group were.
She said that all day long, people from our group had harassed her
and treated her badly.
She was very surprised at this kind of reception. She had expected
to fit right in! After all, didn't our people realize that she had
the ability to light up a room whenever she entered?
Now I suppose you think I am making this up. I will simply say that
Gary's story about his talk with Marilyn was heard by ten different
people at our dinner table.
Next Marilyn informed Gary it was too late now. Marilyn would never
dream of joining this nasty group of people on any future cruises!
What a bunch of snobs!
Gary pointed out that her mistake was not signing up with our group
in the first place. To Gary's surprise, that's when Marilyn
admitted she knew the "Rules" ahead of time about booking with the
group. Marilyn said that she had called Marla, but since Marla was
out of town on our July cruise to Greece, there was no one there to
help her. She didn't want the cruise to sell out; what else could
she do but sign up elsewhere?
Somewhere in the conversation Marilyn changed her story. According
to Gary, when the subject came up again, Marilyn said she had
actually spoken to Marla on the phone. But since Marla had been
very rude to her, she had decided not to give us her business (for
the record, Marla said she never spoke to this woman).
This tall tale about Marla undermined the woman's credibility.
Unfortunately, Marilyn tends to fib a bit. For example, she also
told Gary that she and her girl friend never drank anything at our
cocktail party. Not that I care, but I can refute that. I saw both
women with drinks in their hands when I went to confront them.
Gary concluded the conversation by saying it would be better if
Marilyn stayed away from the After Hours Dancing. Apparently Marilyn
didn't listen to Gary either because later on she attempted to crash
the party again. It appeared she was simply looking for someone.
However since the SSQQ Get Lost Committee was giving her the evil
eye, she bounced off and moved on.
The following day we heard more bizarre news about Marilyn. She and
an SSQQ gentleman announced that they had just gotten married on
board the ship. I was extremely skeptical. After all, this was the
same man who had chosen pizza over this woman the night before.
Sure enough, it turned out to be some sort of wacko joke.
I had three minor skirmishes with Marilyn on Friday night. Friday
was the night we had our Group Picture taken down in the lobby. To
my surprise, I noticed Marilyn one level above watching our entire
proceedings. So I went upstairs to ask why she refused to leave us
alone, but she dodged me.
Later on during dinner the same night, I excused myself when a ship
photographer came to our table to take everyone's picture.
Personally, I hate having our dinner conversation interrupted by
these rude photographers. Leave us alone! But as Marla pointed out
to me, not everyone feels the same way I do. So I left the table
for a while rather than lose my temper.
Outside in the hall, to my surprise I ran across the Wedding Couple
themselves standing there at the edge of the dining room watching
people eat. I had no idea what they were up to, but decided there
was no reason to be uncivilized.
I politely congratulated them on their marriage and said I would
like to take their wedding picture. Just as I began to shoot, as
you can see, Marilyn suddenly turned shy. Now that's a first.
When I went back into the dining room, rather than go straight back
to my chair, I made the rounds from table to table making
announcements. When I got back to my table, everyone was staring at
me with the funniest looks on their faces.
They asked me why I didn't speak to the infamous Wedding Couple.
What? I was perplexed. I had no idea what they were talking
about.
Marla was the first one to figure it out. She knows that I am blind
in my left eye. Apparently while I had been talking at one of the
tables, the Wedding Couple had come up from my blind side. Then
they stood directly behind me for a good five minutes like a pair of
ghosts. Then they left. Too weird.
I never even knew they were there. Who knows what they wanted? In
retrospect, it is likely one reason we couldn't get rid of Marilyn
was because she had one of our men in her gun sights. Obviously
Marilyn got her man. More power to her.
PARTING THOUGHTS
So who was Marilyn and why was she so obsessed with our group?
Sorry, but I don't know anything about her.
And what was up with the Wedding Story? You might be surprised to
learn that Marilyn's eventual "husband" was not the person who
originally invited her to the cocktail party.
Marilyn was reported to have been seen in the arms of several
different men during the course of the trip so she obviously had a
wide choice of potential husbands.
So why pick someone from our group? Someone suggested that the Faux
Wedding was perhaps Marilyn's odd way of putting the SSQQ group in
its place... "I'll show you. Your women can be rude to me, but I
can have any man I want."
The incident with Marilyn and Husband shadowing me at dinner does
indicate she had a point to make. Unfortunately I have no idea what
it was. Perhaps she will contact me and share.
For the record, Marilyn's intrusion marked the 8th incident of party
crashing out of 14 trips. But Marilyn is in a category of her own.
Marilyn distinguished herself as the only person in the history of
our cruise trips to defy my request to leave us alone.
There was a couple on the 2006 New England Cruise that also crashed
our activities. Hope and Joe were not students, but rather
outsiders. They wanted to go on this trip because they had four
close friends within our group. They were told repeatedly that they
needed to sign up with Marla, but apparently as "returning cruisers"
they were able to obtain a significant price discount from the Royal
Caribbean cruise line. The money was more important.
What made their story bizarre was when they decided to have their
cake and eat it too. Marla and I were stunned to discover they had
gotten someone from Royal Caribbean to seat them at dinner with us!
Not only were they sitting with us, but they had even gotten our
seating arrangement changed behind our backs! Now that takes a lot
of nerve.
However, since Hope and Joe had friends in our group, out of respect
for their friends, I chose not to confront them directly. I did not
want to risk an ugly encounter that would impact our group's
morale. Plus they pretty much knew they had crossed a line because
they kept their distance. I decided to leave them alone. That
said, I did write The Fascinating Story of Hope and Joe as part of
the cruise recap. If you are curious, it is a very entertaining
account.
Marilyn therefore joins Hope and Joe as the only people to ever
deliberately crash our group activities when told not to. Even when
Marilyn wasn't crashing our activities, she always seemed to be
hanging around - at the hot tub, at the photo shoot, at our dining
tables, or loitering in the hall outside of Alfred's. You would
think a woman this beautiful could find something else to amuse her,
but she seemed a bit obsessed with us. Maybe no one had ever told
her to hit the road before. That sort of thing sticks in your mind.
So what ever happened to Marilyn's sidekick? Curiously, Marilyn's
friend from the Cocktail Party on the first night gave us no further
trouble at all. I never saw her again nor heard any stories about
her. I showed my appreciation for her cooperation by deliberately
omitting her picture or her name in the subsequent story. I am only
a jerk when it is called for.
I was disappointed in the man from our group who invited Marilyn to
join us in the first place. That was none of his business. Don't
bring this headache into our house. No one has the right to invite
outside people to our private group activities without permission.
If he wanted to spend time with Marilyn and the other woman, it was
a very large ship with plenty of alternate venues.
On the other hand, frankly, I could not have been more proud of our
women. They solved the entire problem for me on the spot. I think
they were just as disgusted with this woman as I was. Who did
Marilyn think she was to have the nerve to keep showing up after
being told she wasn't welcome?
I am fairly certain our women did not appreciate being forced to sit
and watch while she monopolized our men. There were 3,000 people on
this trip, at least 1,200 of whom were men. Why couldn't Marilyn go
find some men somewhere else? So these ladies decided they didn't
need to come get me; they would handle things their own way.
Watching them close ranks was one of the highlights of my trip.
Their names will remain anonymous, but these ladies were my unsung
heroes.
I imagine the incident with Marilyn will not be the last time I have
to deal with intruders. 40 pages of stories is a pretty good
indication this will always be a recurring headache. Oops, make
that 50 pages.
SO WHAT DOES THE LAWSUIT ALLEGE?
This is the lawsuit I was served with on March 30, 2009
"In December 2008, the Plaintiff was
approached by an acquaintance who asked her how she felt about the
Intruder story posted on the Internet about her. When the Plaintiff
replied that she was unaware of it, the acquaintance described the
site -
www.ssqq.com - as promoting Defendant
Archer's business, a dance school, and the trips that he and his
wife had organized for their dance school clients. As part of
promoting his business, Archer had written and posted a story about
the Plaintiff being present on a cruise ship hosting one of his
parties.
At her first opportunity, the Plaintiff accessed the website to see
for herself what Archer had published about her. She was stunned
and sickened by what she saw. Archer had written and published, via
the Internet, a story and multiple photographs, claiming the
Plaintiff had committed the crime of trespass on multiple occasions,
and through these false statements, innuendo and implication,
portraying her as a sexually promiscuous sociopath.
On the website, Archer included a picture of the Plaintiff kissing
one man in the pool (her fiancé) and embracing another man (a
long-time platonic friend) on the dance floor. Archer described her
wearing "low-cut dresses" and "monopolizing the attention of
practically every man in the room." He claimed that the Plaintiff
"had made quite an impression... at the hot tub" and had "been seen
in the arms of several men during the course of the trip." Therein,
Archer falsely attributes her with the quote: "I can have any man I
want."
The publication communicates to the reader that the Plaintiff is
mentally ill; a sociopath prepared to do anything to get what she
wants, conspiring to ruin the trip for others, bragging about her
sexual prowess, acting without remorse and displaying a brazen and
cavalier attitude as to how it might affect others - classic
indicators of Psychopathy. The collective intent and effect of
Archer's publication was to defame her by portraying her as a
mentally ill, sexual deviant prone to breaking the law - and to use
this salacious portrayal of the Plaintiff to build interest in his
business by attracting visitors to his website.
Since first learning what Archer was doing to her, the Plaintiff has
been contacted and approached by dozens of people that know her,
inquiring as to what she had done to be portrayed in such a
manner. She has been referred to in public by strangers as "the
Intruder", and then laughed at.
LIBEL AND LIBLE PER SE THROUGH IMPLICATION AND INNUENDO
The Plaintiff repeats each and every Paragraph of the facts as
though fully set forth herein.
Defendant Archer published written statements and photographs that
referred to the Plaintiff. Archer published written statements that
were defamatory and false that referred to the Plaintiff. The
statements and photographs were intentionally designed to defame the
Plaintiff - to portray her through implication and innuendo - as a
mentally ill, sexual deviant prone to breaking the law. As a direct
result, the Plaintiff suffered injury.
Archer's statements are libel per se under the common law
definition. Archer's statements injured the Plaintiff in her
profession. Archer's statements injured the Plaintiff in her
occupation. Archer injured the Plaintiff by publishing a statement
that imputes sexual misconduct by the Plaintiff.
Due to the nature of Archer's acts, the Plaintiff's damages are
presumed. The Plaintiff suffers damages in an amount within the
jurisdictional limits of this Court. Plaintiff prays that she
recover from Archer her presumed damages, statutory damages, general
damages, special damages, nominal damages and/or punitive damages,
reasonable attorney's fees, expenses, costs of court and all other
relief, either general or special, at law or in equity, to which he
may be justly entitled, in an amount to be determined by a jury at
trial.
APPROPRIATION OF NAME OR LIKENESS
Plaintiff repeats each and every Paragraph of the facts as though
fully set forth herein.
Defendant Archer appropriated the Plaintiff's image for the value
associated with it. Plaintiff has suffered injury as a result of
Archer's appropriation.
Due to Archer's acts, the Plaintiff suffers damages in an amount
within the jurisdictional limits of this Court. Plaintiff prays
that she recover from Archer her presumed damages, statutory
damages, general damages, special damages, nominal damages and/or
punitive damages, reasonable attorney's fees, expenses, costs of
court and all other relief, either general or special, at law or in
equity, to which he may be justly entitled, in an amount to be
determined by a jury at trial.
JURY DEMAND
Plaintiff herby demands a jury trial on all issues that can be
submitted to a jury.
PRAYER
Plaintiff prays that:
1. Defendant be cited to appear and answer herein;
2. Plaintiff be granted judgment against Defendant for
her damages;
3. Plaintiff be granted judgment against Defendant for
post-judgment interest at the maximum legal rate;
4. Plaintiff be granted judgment against Defendant for
reasonable attorney's fee and costs of court.
5. Plaintiff be granted such other and further relief,
special or general, legal or equitable, as Plaintiff may show that
he is justly entitled to receive."
THE COURT OF PUBLIC OPINION
To me, this woman's lawsuit is an act of aggression.
This is where we will leave things for today. If you wish to
comment, I would appreciate hearing from you. You can assume that
everything you say will be kept private including your name and your
comments. If I wish to publish your letter, I will ask you
permission first.
....................
|
|